Customer Service Specialist

PIM Team Member 3rd Shift

$17.51 plus.75 shift premium/HR 11:00 pm - 8:00am Sunday - Thursday Location: Maryville, TN Scope: This position will be responsible for multiple functions of manufacturing, assembly and logistics including movement and tracking serialized product.

Potential job duties include: Perform a sequence of operations to ensure that quality products are produced and meet customer demand. Operate production machines, assemble product, trim, inspect, pack, count, weld, test and print to meet customer requirements. Unload, receive, material/inventory movement, picking, packing, shipping, and load outbound shipments.

Education and Experience: High school diploma or GED minimum WMS/Warehouse or Manufacturing experience preferred

Competencies and Skills: Attention to detail Basic computer skills Clear written and verbal communication skills (Working command of English language -read, write, interpret English) Count and maintain inventory Ability to work independently or with a team Self-motivated Follow standard operating and compliance procedures Regular attendance (as defined in our policies) is required.

Essential Duties and Responsibilities: Follow all safety and requirements. Use proper personal protective equipment. Keep machine guards and other safety devices in place at all times. Practice good housekeeping and 5S. Keep work area and equipment clean, safe and orderly Safely handle and transport materials, parts, supplies, etc., within department or cross-department. Perform serial number audits/counts as required? Conduct accurate product counts, label, weigh parts and box finished products Work to meet or exceed schedule/job standard and quality requirements. Accurately complete production paperwork, batch tickets, other required paperwork Provide suggestions and feedback to management. Ensure compliance with customer and business requirements Utilize technology within operation (i.e. RF units or computer terminals). Performing any and all required system transactions Maintain inventory accuracy by physical, and electronic Complete tasks within specified timeframe Maintain single-piece flow?maintaining a clean work space Follow Lean initiative and participate in continuous improvement activities? Collaborate with co-workers, supervisors, and personnel for a smooth workflow. Assemble various subcomponents used in firing mechanisms and firearm accessories? Utilize small machines and hand tools to accomplish tasks Perform quality checks using hard gages, comparators, and other specialized equipment? Monitor gage calibration Perform each assembly process to follow a standardized process?and identify and dispose of non-conforming parts in an appropriate manner Perform routine line/range repairs that may include firearm disassembly and/or replacing suspect parts using a standardized process? Deliver firearm components to point of use following a standardized procedure? Use a pallet jack to move material within/between departments Wrap and package firearms in compliance with all ATF regulations? Operate production and plastic injection machines Run both manual jobs and automatics Equipment includes: Ultra sonic welder, Bridgeport, pad printer, vibration welder, motorized or manual assembly devices, packaging, sorting, and hot stamping Properly maintain all hand tools / equipment used Maintain inventory accuracy by physical movement and also electronic movement utilizing company software systems. Follow defined processes and identify opportunities to refine processes. Fulfill inventory requirements for Assembly, Manufacturing, outside contractors, other internal Reporting machine, tooling, equipment, and material problems to supervisor or Quality Control Advanced order fulfillment activities using company systems and following business processes Includes allocation, picking, packing, prepping, rating, shipping, loading trucks etc. Labeling, scanning, receiving, and unloading products from containers, truckload, parcel, and internal transfer (including serialized product) General warehousing, movement of inventory physically and systematically. Accurately storing, tracking, counting Prepping, Staging, Wrapping, etc. for customer orders Support dock operations including truck loading. Read, comprehend and perform visual inspection per specific job instructions

Physical Demands: Manual dexterity is required to perform job tasks?Capable of squatting, standing in place, reaching, pushing, pulling, and lifting 50 lbs. Ability to work in a fast-paced environment?Must be able to stand for the entire shift Overtime may be required according production needs

Work Environment and Personal Protective Equipment: Within any of our facilities, employees may be exposed to manufacturing noise, airborne liquid chemicals, fine particulate dust, ambient temperatures, and industrial lighting. Work environment is similar to most manufacturing and distribution operations. May be exposed to excessive noise, temperatures, hazards associated with working around moving machinery, work in confined quarters, exposure to vibrations and shop lighting, continuous exposure to hot temperatures, may be humid, odors, dust, continuous exposure to mechanical hazards, and occasional exposure to chemical hazards. The following Personal Protective Equipment is required: Safety glasses with side shields and hearing protection required when on manufacturing floor. The use of additional personal protective equipment (PPE) may be required when a job task(s) is being completed in or around your assigned department or in another department, this includes safety eyewear, hearing protection, and safety footwear.