Lead Service Estimator - Commercial HVAC

Overview The Service Quote Estimator will prepare HVAC service quotes for opportunities created from requisitions created by AFO technicians. This position will create the quote within 24 to 48 hours (gathering all necessary information), submit the quote to the customer, and follow up within a week if approval is not received. The role also ensures approved quotes are created in the Sampro system and communicates with the Customer Service Representatives so they can schedule the work. The estimator adds value‑added time to each quote before sending it to the customer and assists in ordering parts and materials as needed. This position will be based out of the Air Force One headquarters in Dublin, OH. Compensation Compensation: $80,000 - 90,000+ salary commensurate with experience. Education and Experience 5 years of field HVAC service experience preferred. Excel and Word mid‑level proficiency and ability to learn operating systems (Sampro, Quote Manager, etc.) are required. Required Certificates, Licenses & Registrations Valid driver’s license with a good driving record and successful background check. Essential Duties & Responsibilities Consult with clients, vendors, personnel, other departments, or Service Managers to discuss and formulate estimates and resolve issues. Responsible for receiving, creating, closing, and submitting service quotes for AFO. Maintain constant communication with all interested parties (customer, technician, Service Manager) throughout the process. Take actions to address delays and determine additional costs if any. Prepare estimates for use in selecting vendors or subcontractors. Optimize utilization of labor, materials, and equipment, and secure procurement at most cost‑effective terms. Prepare estimates used by management for planning, organizing, and scheduling work. Coordinate with the service team as needed on sold work. Order and expedite in‑stock and external materials, equipment, etc. that will be required. Brief the Service team on job scope and specifications. Perform any other duties that are necessary to ensure maximum efficiency and profitability of assigned projects. Perform any other duties assigned by the VP of Service Operations. Required Position Knowledge, Skills and Abilities Knowledge of materials, methods, and tools involved in the installation or repair of HVAC systems. Customer and personal service knowledge – principles and processes for providing customer and personal services, including needs assessment, meeting quality standards, and evaluating customer satisfaction. Public safety and security knowledge – relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations. Mathematics knowledge – arithmetic, algebra, geometry, statistics, and applications. Mechanical knowledge – machines and tools, including their designs, uses, repair, and maintenance. Physical Activities and Environment The following physical activities are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations. While performing this job, the employee is continuously required to talk or hear, use fine finger movements, read/comprehend, write, use reasoning and analytical skills, and work on a computer; frequently required to sit, communicate orally, and perform calculations; and occasionally required to stand, walk, use hands to finger, handle or feel, reach with hands or arms. The employee must also occasionally lift and/or move up to 25 pounds. The noise level in the work environment is usually moderate. #J-18808-Ljbffr Air Force One, LLC