Medical Front Desk Receptionist

Job Description

Job Description

Front Desk Medical Receptionist
Schedule: Monday–Friday, 8:30 AM – 5:30 PM

At Billet Health, we believe exceptional patient care begins with exceptional people. As a growing healthcare organization providing Home Health, Hospice, Caregiving, Pharmacy, Transportation, and other healthcare services, we are looking for a friendly, organized, and dependable Front Desk Medical Receptionist to become the welcoming face of our Glendale office.

Our team proudly serves patients throughout Arizona, Nevada, California, New Mexico, and Dallas, Texas. If you enjoy helping others, thrive in a fast-paced environment, and are passionate about delivering outstanding customer service, we'd love to hear from you!

Position Summary

As our Front Desk Medical Receptionist, you will play a vital role in creating a positive experience for patients, families, and visitors while supporting the daily operations of our Home Health office.

Responsibilities

• Greet patients, visitors, and vendors in a friendly and professional manner.
• Answer and manage a high volume of incoming phone calls while providing exceptional customer service.
• Direct calls to the appropriate departments and take accurate messages when necessary.
• Schedule appointments and assist with general office coordination.
• Perform data entry and maintain accurate patient records.
• Assist with daily clerical and administrative tasks.
• Monitor office supply inventory and restock as needed.
• Maintain a clean, organized, and welcoming front office environment.
• Provide excellent customer service while maintaining patient confidentiality.

Qualifications

• Minimum of one (1) year of front desk/reception experience required.
• Minimum of one (1) year of experience handling multi-line phone systems and high-volume incoming calls required.
• Minimum of one (1) year of experience working in a medical office or healthcare setting required.
• Knowledge of medical terminology preferred.
• Strong computer and data entry skills.
• Excellent verbal and written communication skills.
• Outstanding customer service and interpersonal skills.
• Exceptional attention to detail and organizational abilities.
• Ability to multitask and prioritize responsibilities in a fast-paced environment.
• Professional appearance, reliability, and a positive attitude.

Compensation & Benefits

• Paid Time Off (PTO)
• 401(k)
• Dental Insurance
• Vision Insurance
• Life Insurance

Hiring Process

At Billet Health, we are committed to finding the candidate who is the best fit for both our team and our patients. As part of our hiring process, qualified applicants should be prepared to participate in up to two rounds of interviews. We appreciate your time and interest and strive to make the process as efficient and informative as possible.

Work Location

This is an in-person position located in Glendale, AZ 85301.

Applicants must be able to reliably commute to the office.

Company Description

Our purpose is to orchestrate the post-acute patient journey—delivering better outcomes at lower system cost while compounding enterprise value through lifetime patient relationships.

Billet guarantees a clean, fast, predictable post-acute discharge with zero leakage, full medication continuity, and measurable outcomes.

Company Description

Our purpose is to orchestrate the post-acute patient journey—delivering better outcomes at lower system cost while compounding enterprise value through lifetime patient relationships.\r\n\r\nBillet guarantees a clean, fast, predictable post-acute discharge with zero leakage, full medication continuity, and measurable outcomes.