Operations Manager

Come work for the largest equipment dealer in North America! Are you a hardworking individual that thrives in a fast-paced environment and looking to take your career to the next level? If so, then come join our award-winning team! We provide our employees with the following tools and resources to be successful: Training Tuition assistance Employee stock purchase plan Outstanding benefits package (Medical, Dental and Vision insurance, plus much more!) 401(k) with match Competitive wages Paid time off 10 paid holidays Our Construction Equipment group is seeking a highly organized, process-oriented Operations Manager to oversee and support our Orland Park and South Elgin branches. The expected base salary for this role ranges between $130,000- $140,000 USD based on candidate experience, plus potential bonuses. This role will focus on driving efficiency across service, parts, and rental functions while building a strong, cohesive team culture. The ideal candidate will have a proven track record of improving workflows, managing performance, and leading people within a dealership, equipment, or related service-based industry. Responsibilities Oversee daily branch operations across service, parts, and rental departments. Implement, monitor, and refine processes to improve efficiency, productivity, and customer satisfaction. Partner with Service and Parts Managers to ensure alignment with company goals and performance metrics. Lead and support staff development, fostering a culture of accountability, teamwork, and safety. Manage operational KPIs including technician efficiency, parts turns, rental utilization, and customer satisfaction. Ensure accurate reporting, cost control, and compliance with company policies and industry regulations. Drive continuous improvement initiatives to enhance branch performance and customer service. Qualifications 5+ years of operations or branch management experience in heavy equipment, automotive, construction, or related industries. Strong organizational and process management skills with attention to detail. Proven ability to build and lead cohesive, high-performing teams. Excellent communication, leadership, and problem-solving skills. Solid understanding of service department workflows, parts inventory control, and rental operations. Proficiency with business systems (ERP, CRM, or dealership management software preferred). Physical Demands/Work Environment Physical/Sensory Functions: Regularly will talk/hear; Frequently will stand, sit, use hands, reach with hands and arms; Occasionally will walk, climb or balance, stoop, kneel, crouch or crawl. Alta Equipment Group is an equal opportunity employer. This means we do not discriminate on account of age, race, religion, color, sex, national origin, ancestry, citizenship, height, weight, marital status, familial status, disability, genetic information, military status, veteran status, misdemeanor arrest record, or membership in any other classification protected under applicable law. If you believe the Company has violated its equal employment opportunity policy in any way, please contact View email address on click.appcast.io immediately! #J-18808-Ljbffr Alta Equipment Company