Contents Manager

Contents Manager

As a Contents Manager, you'll lead a dedicated team that helps people in your community recover after a disaster. This role is ideal for someone who takes pride in their work, thrives on teamwork, and finds purpose in making a positive difference in others' lives.

Job Responsibilities

• Make a difference for people whose homes or businesses have been affected by disaster
• Complete projects on time and on budget while delivering an exceptional customer experience
• Communicate with empathy, urgency, and professionalism through modern technology
• Oversee all aspects of pack-outs, cleaning, digital inventory, and storage of contents
• Ensure accurate documentation using industry software
• Maintain warehouse organization, cleanliness, and inventory integrity
• Supervise and train contents technicians to meet IICRC standards
• Maintain communication with internal teams, customers, quality assurance, and insurance adjusters
• Prepare estimates per carrier guidelines for pack-outs, content cleaning, pack-backs, and restoration

Helping customers through traumatic experiences isn't easy — but it's meaningful. You'll find this role rewarding if you take pride in your work, love making a positive impact, and enjoy collaborating with a close-knit, supportive team. Every day, you'll practice continuous improvement as you elevate team performance and deliver quality service.

Compensation and Benefits

• Annual Salary: $48,000 – $52,000 (based on experience and certifications)
• Performance-based bonuses and commissions
• PTO & Paid Holidays
• Health Insurance
• Cross-Training Opportunities
• Paid Training
• Free Uniforms
• Family-Owned Culture

Qualifications

• 3+ years of experience as a Contents Manager or Contents Lead in restoration
• Strong knowledge of pack-out procedures, inventory tracking, and claims documentation
• Experience with Xactimate software (a plus)
• Strong leadership, time management, and problem-solving abilities
• Valid driver's license with a clean record and reliable transportation
• Ability to pass a background check
• Availability to work nights, weekends, and overtime when needed

Paul Davis is a recognized leader in restoration & reconstruction for insurance providers and commercial properties across the U.S. and Canada. Our locally owned franchise is growing and offers meaningful career opportunities for people who seek purpose in their work.

Our Core Values

• Deliver What You Promise
• Respect the Individual
• Have Pride in What You Do
• Practice Continuous Improvement

Our Vision: To provide extraordinary care while serving people in their time of need.

Our Mission: To provide opportunities for great people to deliver best-in-class results. Apply today and start a rewarding career with Paul Davis Restoration of Eastern Ohio. We proudly support and hire veterans. Paul Davis is an Equal Opportunity Employer. Compensation: $50,000.00 - $70,000.00 per year