Call Center Specialist

Responsibilities Behavioral Health Connections (BHC) in Tempe, AZ is seeking a dynamic and talented Call Center Specialist Full Time Nights to work 12 hour shift in the team of compassionate, dedicated professionals. The Call Center Specialist performs administrative functions, including monitoring referrals and connecting patients to relevant healthcare providers. Organizing, facilitating, and coordinating evaluative visits with therapists and accepting patients referred for services; handling insurance verification and data entry. Job Duties/Responsibilities Answers phones at Behavioral Health Connections and takes demographic information related to the person to be assessed. Coordinates and processes patient documents and paperwork for patient transfers. Assures all required information is accurately documented within several information system programs. Assists Mobile Assessment Team Evaluator with commitment process, paperwork, and transfer process, if necessary. Benefit & Rewards Highlights Challenging and rewarding work environment Competitive Compensation Career development opportunities within UHS and its 300+ Subsidiaries! Qualifications Education: High School Diploma/GED; Preferred Associate Degree Experience: Preferred 1-3 years work related experience; Knowledge of crisis intervention and risk assessment, psychiatric diagnoses symptomology, basic chemical dependency, age‑specific growth and development, crisis and behavior management. Equal Employment Opportunity Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. #J-18808-Ljbffr