Director of Clinical Services (IN PERSON ONLY)

Job Description

Job Description

Job Title Director of Clinical Services
Reports to: CEO/ Executive Director
Classification: Exempt
Status: Full time- W2,
Work Location: IN PERSON ONLY

Overview:
At K&I Healthcare Services, our primary goal is to empower individuals, families, and communities to take charge of their mental well-being. K&I Healthcare Services has three Maryland facilities located in Waldorf, Baltimore, and Landover. K&I Healthcare Services supports the recovery of individuals with mental illness and substance abuse. We are a collective of like-minded individuals, who emphasize the importance of the clinician along with the client. Our team prioritizes our clients. We approach everyone with compassion and an open mind to encourage them to thrive in their healing process.

Position Purpose:
The Director of Clinical Services is responsible for overseeing the clinical operations of the Outpatient Mental Health Clinic at K&I Healthcare Services, Psychiatric Rehabilitation Program (PRP), Supported Employment Program (SEP), and Outpatient Services (OP).
This role ensures that services are clinically sound, compliant with COMAR regulations, CARF standards, and align with best practices in behavioral healthcare. The Director of Clinical Service will work in collaboration with KIHS Compliance consultant to ensure compliance. The Director supervises the Clinical Coordinator and works collaboratively with program managers to drive quality care, compliance, and organizational growth. The Director of Clinical Services is a vital member of the KIHS Executive leadership team.

Duties and Responsibilities:
Under the supervision of the CEO/ Executive Director, the Director of Clinical Services is responsible for the following:

• Provide overall clinical leadership and oversight of OMHC, PRP, SEP, and outpatient therapy services.
• The Director of Clinical Services maintains ultimate clinical oversight, ensures COMAR/CARF compliance, and supervises the Clinical Coordinator and Program Managers.
• Ensure compliance with COMAR, CARF accreditation standards, Maryland Medicaid requirements, and agency policies.
• Supervise the Clinical Coordinator and indirectly supervise clinical supervisors, rehabilitation specialists, and other designated staff.
• Maintain responsibility for clinical quality assurance activities, including chart audits, supervision practices, incident management, and documentation standards.
• Implement clinical policies and procedures in alignment with state regulations and CARF expectations.
• Participate in Quality Assurance and Performance Improvement initiatives, surveys, audits, and corrective action plans.
• Oversee credentialing and licensure verification processes for clinical staff.
• Monitor clinical productivity and outcomes, assisting in workforce planning and operational efficiency.
• Lead or facilitate clinical training sessions for staff development, compliance updates, and best practices.

Required Education and Licensing:

• Masters degree in Social Work, Counseling, Human Services, Healthcare, administrative, or related field (required / preferred)
• Current and active Maryland licensure: LCSW-C, LCPC, or Licensed Psychologist.
• Board-approved Clinical Supervisor status with Maryland Board of Social Work Examiners or Maryland Board of Professional Counselors.
• Minimum of five (5) years of clinical experience in mental health or behavioral health settings.
• Minimum of three (3) years in a supervisory or clinical leadership role.

Qualifications:

• Knowledge of Maryland's mental health system and Medicaid/MCO programs, public assistance, and healthcare eligibility / COMAR/
• Demonstrated knowledge of CARF standards, COMAR 10.21 regulations, HIPAA compliance, and Maryland Medicaid billing requirements.
• Require strong attention to detail and follow through with time sensitive matters
• Excellent leadership, communication, and team management skills.
• Proficiency with Electronic Health Records (EHRs) and compliance documentation.
• HIPAA training required within 30 days of hire
• Respect for and adherence to client confidentiality and HIPAA compliance
• Ability to work well independently and collaboratively
• CPR/First Aid Certification Preferred (or willing to obtain within first 6 months of hire)

Working Conditions and Environment

• Maintain a clean, safe, and drug-free working environment
• Must pass a criminal background check, drug screening & TB testing
• Always maintain a professional appearance and demeanor
• Office work includes commuter work, documentation, planning, and team meetings

Compensation: $90,000-$115,000
Weekly Schedule:

• Employment Type: Full time 40hrs weekly, W-2 Employee
• Weekly Schedule: Monday through Friday, 9:00 AM 6:00 PM (1-hour mandatory lunch break)
• Attendance in team meetings as appropriate

Physical Requirements
The position requires clear and articulate speech and ability to hear. Required to sit for long periods of time, as well as reading and typing on the computer.

Equal Opportunity Employer
K&I Healthcare Services is an equal opportunity employer. We value a diverse workforce and an inclusive culture. We encourage applications from all qualified individuals and do not discriminate, and will not tolerate discrimination, on the basis of race, ethnicity, color, religion, sex, pregnancy, gender, gender identity or expression, national origin, sexual orientation, age, national origin or ancestry, genetic information, political affiliation, physical or mental disability, military or veteran status, or any other protected status under federal, state or local law. Our employment decisions are solely made according to qualifications for the positions.