Operations Administrative Assistant
Goodwill of Greater Cleveland and East Central Ohi
408 9th Street Southwest, Canton, OH, United States | Human Resources | Hourly | 32000-39000 per year | Full Time
| Paid Time Off, Medical, Dental, Vision, Life, Disability, Retirement with Company Match Incentive, Employee Discount
Operations Administrative Assistant
Goodwill Industries of Greater Cleveland and East Central OhioLocation: Corporate Office - Canton, Ohio
Goodwill Industries of Greater Cleveland and East Central Ohio is seeking a highly organized, proactive, and professional Operations Administrative Assistant to support the Chief Operating Officer at our corporate office in Canton, Ohio.
This role provides high-level, comprehensive administrative support to the COO and plays a key part in helping the organization's operations run efficiently and effectively. The ideal candidate is resourceful, detail-oriented, and able to anticipate needs, think critically, and offer solutions in a fast-paced environment. Success in this position requires strong judgment, exceptional communication skills, and the ability to manage multiple priorities with discretion and professionalism.
Key Responsibilities
Provide a wide range of administrative support to the COO, including:
Attending meetings and preparing minutes or notes
Designing and producing PowerPoint presentations and reports
Assisting with special projects
Maintaining contact lists
Making travel arrangements
Preparing and submitting expense reports
Manage the COO's calendar with a high level of attention to detail, proactively resolving scheduling conflicts and ensuring awareness of upcoming commitments and responsibilities
Handle sensitive and confidential information with the utmost discretion, particularly matters affecting company operations
Coordinate internal and external meetings for the COO and other operational departments, including logistics and planning
Exercise sound judgment in handling executive-level and C-suite matters
Support the COO by researching, collecting, and analyzing information in advance to help conserve time and improve decision-making
Provide administrative support to the Human Resources department, including:
Receiving and distributing incoming mail
Completing employment and income verification requests
Processing personnel changes in the HRIS system
Assisting with the electronic filing of personnel records
Perform other duties as assigned
Qualifications
Bachelor's degree preferred, but not required
3-5 years of administrative experience in a fast-paced environment
Strong written and verbal communication skills
Excellent administrative, organizational, and computer skills
Demonstrated ability to maintain confidentiality and use sound judgment
Proven ability to prioritize tasks, manage multiple responsibilities, and stay ahead of deadlines
Background check required.
Goodwill is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
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