Clinical Administrative Coordinator

Job Description

Job Description

Universal Comprehensive Health Services (UCHS)
Full-Time | In-Person | Lake Worth, FL
Pay: $20.00–$22.00 per hour

Job Summary

Universal Comprehensive Health Services (UCHS) is seeking a highly organized, dependable, and detail-oriented Clinical Administrative Coordinator to support the daily operations of our main office.

This position serves as the first point of contact for patients, visitors, staff, and incoming calls while also carrying important administrative and operational responsibilities behind the front desk.

This is not a receptionist-only position . The person in this role must be comfortable balancing front-desk responsibilities with medication tracking, inventory management, documentation, data entry, scheduling, filing, and follow-up.

We are looking for someone who does not need to be constantly reminded of outstanding tasks. The successful candidate will be proactive, organized, comfortable working with multiple systems, and able to recognize when something requires follow-up and see it through to completion.

Key Responsibilities:

Front Desk & Patient Support

• Greet patients, visitors, vendors, and staff in a professional and welcoming manner.

• Answer and manage incoming telephone calls, including periods of high call volume.

• Direct calls, messages, and inquiries to the appropriate team member or department.

• Check patients in and verify demographic and other required information.

• Schedule and coordinate appointments as needed.

• Assist patients and staff with general administrative questions and requests.

• Maintain a professional, organized, and welcoming front-office environment.

Medication & Dispense Tracking

• Maintain the Pharmacy Dispense List accurately and consistently throughout the workday.

• Record and update medication activity as medications are received, released for delivery, delivered, returned, or otherwise resolved.

• Physically verify medication movement when medications leave or return to the office.

• Ensure medication tracking records accurately reflect the current physical status of medications.

• Monitor outstanding medication deliveries and follow up with the appropriate staff, drivers, clinics, or other responsible parties when information is missing.

• Track outstanding medication manifests and ensure completed documentation is returned and properly maintained.

• Identify medications or documentation requiring follow-up before they become overdue or create a delay in the medication process.

• Maintain accurate and organized medication-related records.

Accuracy and consistent use of the medication tracking system are essential functions of this position.

Inventory & Office Organization

• Maintain office inventory and monitor supplies on a regular basis.

• Keep accurate inventory records and identify when supplies need to be reordered.

• Request replenishment before commonly used office or operational supplies run out.

• Receive, organize, and properly store incoming supplies.

• Assist with regular inventory counts and reconciliation.

• Maintain organized storage areas, files, forms, and office materials.

Administrative & Documentation Support

• Scan, upload, file, and route documents to the appropriate department or staff member.

• Review documents for completeness, accuracy, required signatures, and missing information.

• Maintain organized digital and physical filing systems.

• Enter and update information accurately in internal systems, spreadsheets, and electronic records.

• Access and navigate multiple systems, dashboards, spreadsheets, and reporting tools.

• Generate and print reports, schedules, forms, and other documentation as needed.

• Assist with tracking outstanding administrative tasks and ensuring items are completed.

• Communicate missing documentation, discrepancies, or workflow concerns to the appropriate team member or manager.

Operational & Team Support

• Provide administrative support to leadership and office staff as needed.

• Help maintain smooth daily office operations.

• Communicate effectively with administrative staff, clinical staff, Case Managers, pharmacy personnel, delivery staff, and leadership.

• Identify problems, missing information, or workflow gaps and communicate them promptly.

• Follow established processes and complete assigned responsibilities without requiring constant supervision.

• Perform additional front-office and administrative duties as assigned.

Required Qualifications:

• High school diploma or equivalent.

• Minimum 1–2 years of experience in a medical office, healthcare administrative, front-desk, or similar professional office environment .

• Previous front-desk or administrative experience.

• Strong organizational and multitasking skills.

• Exceptional attention to detail.

• Strong data-entry skills and ability to maintain accurate records.

• Comfortable learning and working in multiple computer systems.

• Proficiency with basic office technology, spreadsheets, email, scanning, and electronic documentation.

• Professional telephone and in-person communication skills.

• Ability to maintain confidentiality and appropriately handle protected health information.

• Ability to prioritize responsibilities in a fast-paced environment.

• Ability to work independently and complete recurring responsibilities without constant supervision.

• Strong follow-through and willingness to take ownership of assigned responsibilities.

Preferred Qualifications

• Previous experience in a medical or healthcare office.

• Experience with electronic medical record systems such as eClinicalWorks or similar platforms.

• Experience using Microsoft Excel or similar spreadsheet-based tracking systems.

• Experience with medication, pharmacy, inventory, delivery, or chain-of-custody tracking.

• Experience working with Case Managers, coordinated-care teams, or multidisciplinary healthcare staff.

• Familiarity with healthcare documentation and medical administrative workflows.

Who Will Succeed in This Role?

The ideal candidate is someone who is:

• Extremely detail-oriented — you notice errors, missing information, and inconsistencies before they become larger problems.

• Proactive — you do not wait to be told every next step.

• Accountable — if something is assigned to you, you track it through completion.

• Organized — you can manage phones, patients, medications, documentation, inventory, and administrative responsibilities without losing track of priorities.

• Comfortable with technology — you can learn spreadsheets, tracking systems, electronic records, and new software quickly.

• Calm under pressure — you can remain professional when several people or tasks require your attention at once.

• Communicative — when something is missing or incorrect, you escalate it rather than allowing the issue to sit unresolved.

• Dependable — the team can rely on you to complete recurring daily responsibilities consistently.

• A team player — you understand that the front desk is a central point of communication for the entire office.

Schedule & Work Location

Job Type: Full-Time
Schedule: Monday–Friday
Work Location: In Person — Lake Worth, Florida

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• Paid orientation

Join a growing healthcare organization where your work matters, your initiative is valued, and you help improve patient care every day.

Company Description

Join a growing healthcare organization where your work matters, your initiative is valued, and you help improve patient care every day.