Case Manager, Bushwick Homebase (Bilingual English/Spanish)

Organizational Overview: RiseBoro Community Partnership is a comprehensive agency that serves underserved communities in New York City. Since its inception in 1973, RiseBoro has collaborated with community leaders, government agencies, and private investors to address housing, health, and service needs. Their programs span various areas, including housing, senior services, health care, youth development, education, empowerment, community development, arts programming, skills training, homelessness prevention, and access to healthy foods.

Here are some highlights:

Youth Center: RiseBoro converted 30,000 square feet of vacant land into a youth center, providing local youth and their families with opportunities for skill development, mentorship, and growth.

Senior Services: RiseBoro was designated the first Innovative Senior Center in Brooklyn by the NYC Department for the Aging. Their extensive programming includes health management, physical exercise, and nutritional programs, collaborating with local hospitals and universities.

Affordable Housing: RiseBoro is involved in affordable housing projects, such as the Hunters Point venture, which includes 1,100 apartments and retail/community space. 80% of the units are permanently affordable or earmarked for seniors.

RiseBoro’s mission is to empower communities to thrive, regardless of the odds. They work toward a city where zip codes don’t determine health outcomes, housing stability, or economic power.

If you’re interested, consider becoming part of the RiseBoro community.

Candidates must have the required qualifications to be considered for the position. The salary offer will be based on the candidate’s experience in the exact or comparable position and additional preferred qualifications will be considered.

Purpose of Position: Case Manager position will be responsible for providing housing assistance and holistic case management services. They will provide ongoing social services to program participants to secure long-term housing stability.

Schedule: Monday – Friday (Day Shift)

Pay: $27.20 - $30.77

Roles, Responsibilities and Essential Duties:

• Coordinates services and activities to provide program participants with necessary tools to sustain their housing and prevent homelessness;

• Works with the client, household members, supervisors and supplementary staff to execute the service plan;

• Establishes goals and actions which address the immediate housing crisis and the underlying causes of the crises;

• Monitors and evaluates program participants progress on the implementation of their service plan;

• Conferences client cases with the Supervisor and Program Director and determines the necessity of financial subsidies;

• Prepares all necessary documentation to prepare in-house subsidy applications on behalf of the client;

• Provides referrals for clients to access community supports, public benefits and entitlements;

• Engages in the arrangement, coordination, monitoring and delivery of services to Homebase program participants;

• Ensures that program participants rights are protected;

• Performs other duties as assigned by the Supervisors or Program Director.

Required Skills/Qualifications:

• Associate degree required plus three years of experience; Bachelor’s degree preferred.

• Bilingual Spanish/English required.

• Experience in customer or client services required

• Ability to problem solve and work with a high level of autonomy required

Skills, Knowledge & Abilities:

• Experience working in non-profit organizations and commitment to social justice

• Excellent communication skills and ability to advocate

• Ability to work independently and collaborate with a team

• Entrepreneurial spirit, ability to problem solve and build relationship

Employee Benefits:

• Medical, Dental, Vision

• FSA after 60 days

• Commuter Benefits after 30 days

• 403B eligible after 30 days

• 13 Agency Holidays off

• 15 Vacation Days year 1

The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of this position and title and shall not be construed as a declaration of the specific duties and responsibilities of any position. Employees may be requested to perform job-related tasks other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

Equal Employment Opportunity (EEO)/Affirmative Action Policy

It is the policy of RiseBoro to provide equal employment opportunity to all employees and applicants for employment. No individual will be discriminated against on the basis of race, color, age, creed, religion, national origin, citizenship status, political or union affiliation, marital or partnership status, sex, sexual orientation or affectional preference, gender identity, familial status, genetic information or predisposition or characteristic, disability, status as a victim of domestic violence, status as a veteran or member of the U.S. military and related obligations, or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including but not limited to, recruitment, hiring, job placement, compensation, benefits, training and apprenticeship, employee development, promotion, demotion, discipline, transfer, lay-off and recall, and termination. RiseBoro makes reasonable accommodations based on religion and/or disability as required by law, and requests for accommodation are to be directed to the Human Resources Department.