Executive Director, Clinical Platforms & Product Development

Our client is a leading global clinical research organization (CRO) dedicated to providing innovative clinical development solutions to the life sciences industry.

The Executive Director, Clinical Platforms & Product Development is a senior technology and operations leader responsible for defining, building, and operationalizing our client's Clinical Platforms ecosystem. This role serves as the strategic and operational partner to the Vice President, Clinical IT Platforms, driving end-to-end product development, platform strategy, and delivery execution across the clinical technology portfolio.

Key Responsibilities:

Product Strategy, Engineering & Platform Ownership

• Define and execute the clinical platforms product strategy and roadmap, aligned to our client’s enterprise and clinical delivery objectives.

Key Requirements:

• Bachelor’s degree in Information Technology, Health Informatics, Life Sciences, Business Administration, or a related field.
• Our client may consider relevant and equivalent experience and successful project outcomes in lieu of educational requirements.

Experience (Minimum Required)

• 12+ years of experience in clinical research, CRO, pharmaceutical, or regulated healthcare technology environments.
• Demonstrated experience leading end-to-end product development and building enterprise-scale applications/platforms.
• Deep understanding of the full clinical trial lifecycle and supporting technology ecosystems.
• Proven experience in digital health technologies, clinical platforms, or patient-centric solutions.
• Significant leadership experience across product management, engineering, and operational delivery.
• Experience operating and leading complex PMO and enterprise delivery functions.
• Proven track record supporting client-facing engagements, sponsor interactions, and bid defense activities.
• Strong experience managing vendor ecosystems and external strategic partners.
• Experience working in highly matrixed, global organizations.
• Demonstrated ability to balance strategic vision with hands-on execution.

Preferred Qualifications Include

• Master’s degree (MBA, Health Informatics, or related field).
• Experience in clinical monitoring, project management, or clinical operations delivery.
• Relevant certifications (e.g., PMP, SAFe, ITIL, Agile).

Physical Demands / Work Environment

Office/Home-Based:
Work Environment:

• Work is performed in an office environment with exposure to electrical office equipment.
• Occasional drives to site locations with occasional travel both domestic and international.

Physical Requirements

• Frequently stationary for 6-8 hours per day.
• Repetitive hand movement of both hands with the ability to make fast, simple, repeated movements of the fingers, hands, and wrists.
• Occasional crouching, stooping, with frequent bending and twisting of upper body and neck.
• Ability to access and use a variety of computer software developed both in-house and off-the-shelf.
• Light to moderate lifting and carrying, or moving of objects, including luggage and laptop computer with a maximum lift of 15-20 lbs.
• Regular and consistent attendance.
• Varied hours may be required.
• Some travel (up to 25%)
• Lead end-to-end product development lifecycle, including ideation, engineering, validation, deployment, and lifecycle management of applications.
• Drive adoption of a product-centric operating model (agile, DevOps, customer-first delivery).
• Ensure solutions are scalable, secure, and compliant with regulatory requirements within clinical research.
• Evaluate and integrate digital health, AI/ML, and emerging technologies to enhance clinical trial delivery and patient experience.

Clinical Platforms Operations & Delivery Enablement

• Lead the day-to-day operating model for Clinical Platforms, ensuring delivery predictability, quality, and efficiency.
• Own PMO governance, portfolio prioritization, and execution discipline across platform initiatives.
• Establish consistent delivery standards, reporting cadence, and performance metrics.
• Proactively identify and mitigate risks, dependencies, and resource constraints.
• Ensure alignment between product roadmaps and delivery capacity.
• Drive continuous improvement in delivery speed, cost efficiency, and quality outcomes.

Clinical Domain & Trial Lifecycle Integration

• Ensure platforms support the end-to-end clinical trial lifecycle, including study startup, site management, data capture, monitoring, safety, and regulatory submission.
• Translate clinical and operational needs into technology-enabled solutions that improve efficiency, compliance, and data integrity.
• Partner with Clinical Operations, Data Management, Biostatistics, and Regulatory teams to ensure platform capabilities align to trial execution needs.

Stakeholder & Cross-Functional Leadership

• Act as the primary integrator across Clinical Operations, Commercial, Quality, Regulatory, Security, and Data Privacy.
• Partner with business leaders to ensure clear accountability, governance, and decision-making across complex initiatives.
• Ensure platform capabilities are effectively adopted and embedded within the business.
• Simplify complexity through clear ownership and streamlined processes.

Client, Commercial & Bid Defense Enablement

• Lead Clinical Platforms representation in client engagements, sponsor meetings, and bid defense activities.
• Develop and deliver platform narratives, demonstrations, and supporting materials.
• Partner with Commercial and Business Development teams to position platforms as a differentiated capability.
• Support executive sponsors by ensuring readiness, alignment, and follow-through for client interactions.

Executive Communications & Platform Storytelling

• Own development of executive-level communications, presentations, and external-facing materials.
• Build and maintain a standardized library of platform assets (decks, demos, one-pagers).
• Ensure messaging is aligned to our client's strategy, brand, and value proposition.

Vendor & Partner Management

• Lead management of strategic vendors and technology partners, including performance, SLAs, and delivery outcomes.
• Drive vendor optimization, cost efficiency, and performance improvement initiatives.
• Provide executive-level recommendations on partner strategy and investment decisions.

Financial, Operational & Talent Leadership

• Own budget, financial planning, and resource allocation for Clinical Platforms.
• Lead and scale high-performing global product, engineering, and operations teams.
• Foster a culture of innovation, accountability, and continuous improvement.