Consultant (SF)

Job Description

Job Description

Milltown Partners

Our clients operate at the frontiers of innovation - we advise technology companies driving change, global investors funding the future, the giants of sport and entertainment, and influential individuals on the communications and policy challenges that define their reputations. Our work spans corporate and financial communications, policy and public affairs to engage regulators and policymakers, policy communications and leadership communications. We underpin the full breadth of our capabilities with research-driven insights and campaigns. We're also pioneering AI-enhanced advisory work for both our clients and internal innovation, using technology to unlock insights from data at unprecedented scale and speed.

Our Consultants are the driving force behind our client work - the person who turns strategy into action and makes things happen. They’re the trusted advisers who shape how influential organisations communicate, navigate policy challenges, and protect their reputations when it matters most.

You'll advise clients directly, drive teams week-to-week, and take ownership of work that genuinely moves the dial. One week you might be advising a technology platform on how to respond to new AI regulation. The next you could be developing a media strategy for a global investor ahead of a major transaction announcement. The common thread is that clients will rely on your judgement, and you'll deliver work that exceeds their expectations.

We're looking for strategic thinkers with at least 3 years of corporate communications experience who are ready to step up, take responsibility for outcomes, and help shape the reputations of category-defining organisations.

Shape reputation strategy

You'll work with your project leadership team to set the direction for client work – identifying the right positioning, the right audiences, and the right channels to achieve their goals. You'll create integrated communications plans that guide execution and ensure every tactic ladders up to a clear strategic objective. 

Advise with strategic judgement

You'll provide recommendations directly to clients - in writing, in meetings, and in high-pressure moments when quick, sound judgement matters. You'll produce compelling briefing materials, speeches, and content for significant communications moments. You'll need to read widely, stay across industry news and client challenges, and develop informed perspectives on complex issues.

Use AI to drive better outcomes

You'll use AI tools regularly in your daily work to improve the quality and efficiency of what you deliver. This means leveraging tools like Claude, Gemini, and our internal AI studio to conduct research, generate insights, and produce analysis at scale and speed. You'll contribute to how we share knowledge about AI across the team and help ensure all outputs meet our quality standards.

Drive and deliver client work

You'll manage the work of junior colleagues, creating clear project plans, delegating effectively, demonstrating agility to ensure work is delivered on time and to a high standard. Getting things done well - and supporting others to do the same - is central to the role.

Contribute to business development

You'll understand how clients generate revenue and ensure our advice supports their business objectives. You'll contribute to how Milltown operates and thrives – whether that's improving team efficiency, identifying new ways to help clients, or using your expertise to unlock opportunities. Restlessness about finding better ways to work is part of our culture.

Build a collaborative environment

You'll give and receive feedback regularly, actively seek input from colleagues at all levels, and demonstrate allyship to everyone on the team. Creating an inclusive environment where brilliant work happens is everyone's responsibility.

You'll bring a strong foundation in corporate communications and the appetite to grow into a trusted adviser.

Essential:

• Excellent written and verbal communication skills

• At least 3 years of corporate communications experience, either in consultancy or in-house roles with exposure to the technology industry

• Demonstrable ability to take a strategic approach to communications challenges and opportunities

• Understanding of different audiences (investors, policymakers, media, employees) and channels that make up the communications landscape

• Experience building advisory relationships with stakeholders to deliver strategic counsel

• Experience developing media strategies and working with journalists

• Experience using AI tools (e.g., Claude, ChatGPT, Gemini) effectively, safely and critically in a professional setting

• Project management experience - planning and delivering work against agreed goals, timelines and budgets

• Experience managing teams and delegating effectively

• Intellectual curiosity to develop subject matter expertise in new topics and share that knowledge with colleagues

• Collaborative instincts and a genuine commitment to contributing to an inclusive culture

Desirable:

• Experience in research, policy, media relations or campaigns

Why join us

We're an independent, employee-owned firm, which means the people who work here share in our collective success. We operate across London, Brussels, San Francisco, New York, and Washington D.C., advising technology companies, global investors, iconic brands and influential individuals on the communications and policy challenges that define their reputations.

Our culture is built on five values: brilliance, restlessness, comradeship, inclusivity and integrity. We expect a lot from each other, but we also invest in each other—through honest feedback, shared learning and genuine care that goes beyond the work itself.

We're also serious about building a diverse, equitable and inclusive workplace. We have measurable commitments around representation, inclusion, and supporting underrepresented communities through pro bono work. Creating an environment where everyone can thrive is central to how we operate.

By joining us, you’ll have access to:

• Competitive, transparent pay with open salary bands, plus twice-yearly bonuses

• 401(k) with company match, eligible from day one

• Robust healthcare options, including medical, dental, and vision coverage, plus dedicated mental health support

• 26 days PTO, 10 sick days, and 10 public holidays

• Two-week company-wide winter break

• Paid parental leave

• Sabbatical leave

• $100/month commuter benefit

• Hybrid working model with three days in office (Tuesday, Wednesday and Thursday)

• Structured career development with clear progression pathways and a defined career framework

If this sounds like the right place to progress your career, we'd love to hear from you.

If the years of experience or salary band don't quite align with your expectations please don't hesitate to reach out and we can talk it through.