Program Manager - CNP and Nursing Operations

Looking for a career in mental healthcare and also looking for a fantastic work and life balance? Join the team at West River Mental Health where we strive to be the premier provider in the Black Hills. West River Mental Health has been providing mental health care in Western South Dakota since 1948 and is the largest, most advanced community mental healthcare facility in the region.

West River Mental Health is accepting applications for a Program Manager over CNP and Nursing Operations. This position provides overall management of the CNP and nursing team and assists with medical protocols, procedures, and training for the agency. We offer an exceptional employee benefits package that includes health, dental, 401K, life insurance, short term disability, and long-term disability, EAP, PTO, paid holidays, and floating holidays. We provide our teams with a flexible schedule to accommodate important personal and family memories as well as encouraging professional growth.

ESSENTIAL JOB FUNCTIONS:

1. Promote WRMH mission, philosophy, code of ethics, vision, principles, and chosen values to support a positive working environment and continuous quality improvement among staff.
2. Provide daily supervision and train staff on policies and procedures, paperwork compliance, ethics, services outcomes, programs, and client services related to clinical practices and quality assurance.
3. Coordinate and manage monthly schedule and ensure shifts are properly covered. Assist with shift coverage as needed. Be flexible to work different hours to ensure continuity among shift.
4. Evaluate staff performance and provide corrective measures as necessary.
5. Contribute to the development of others within the team through supervision, mentoring, and positive role modelling.
6. Assist in evaluation and assessment of client needs and care.
7. Provide direct assistance or collaborate with team or referral provider to ensure client obtains the basic necessities of daily life and appropriate medical care.
8. Provide or coordinate staff training to include CPR, first aid, and medication management.
9. Order medications as prescribed. Assist with the administration of prescription and nonprescription medication. Instruct clients in self administration of medication.
10. Document client activity in chart as required by company operating procedure.
11. Maintain and monitor procedures and practices for administering and storage of medications.
12. Maintain compliance with all applicable practice standards, guidelines, and HIPAA requirements.
13. Perform other related duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES:

1. Thorough knowledge of medical protocols as it relates to mental illness.
2. Knowledge of community resources and ability to network and develop relationships with community leaders.
3. Knowledge of and skill in using computer keyboard for typing.
4. Knowledge of and skill in administering CPR, first aid and medication management
5. Ability to maintain a South Dakota Registered Nurse License.
6. Ability to respond to clients by phone and face to face in emergency situations.
7. Ability to interact professionally with clients and customers.
8. Ability to sit to type on computer keyboard for short to moderate lengths of time.
9. Ability to maintain a South Dakota driver's license and vehicle liability insurance and safely operate a vehicle in all weather conditions.

EDUCATION AND EXPERIENCE:

CNP in the State of South Dakota. Five years of human service experience. Psychiatric and supervisory experience preferred.

This job is a Section 3 eligible job opportunity. We encourage applications from individuals that are low income and/or live in Public Housing and/or receive a Section 8 voucher. This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status.

Summary

Rapid City is a community of 60,000 located in the beautiful Black Hills of Western South Dakota. Excellent schools, diverse community activities, and abundant recreational opportunities enhance our community. If you are seeking a city that offers big adventure yet rich with history and culture, Rapid City is it! You can have it all, from adrenaline-charged outdoor activities to thoughtful cultural pursuits and all the heart-stopping scenery in between. Rapid City sits in the heart of the Black Hills of South Dakota and is the second largest city in South Dakota. Rapid City is within an hour's drive of six national parks and monuments and surrounded by a local culture that's rich with history and artistic expression.