Service Supervisor - Fire/Life Safety Systems

Position Location: This role supports our Lakewood, CO & Sandy, UT branch locations, which serves customers throughout the greater Denver, CO & Salt Lake City, UT areas. As a Fire/Life Safety Service Operations Supervisor, you will: Supervise, train, and mentor the service team; set goals, monitor performance, conduct employee review meetings, schedule formal training, and champion safety compliance. Determine technical labor loading and appropriate balance of talent to ensure proper resource coverage to meet customer needs; schedule and assign tasks to the team and periodically assist the team with maintenance activities and submittal of required paperwork. Identify additional chargeable opportunities, including T&M, system upgrades, and service contract expansions, and complete and submit written service orders and reports covering all aspects of each assignment and activity. Participate in sales-to-service and projects-to-service turnover process, including final project walkthroughs, service agreement scope reviews, and final information turnover to the inspection team. Ensure contract requirements are met and performed to a high standard and develop customer relationships and maintain high levels of customer satisfaction while ensuring effective and timely communications; support contract profitability through cost containment procedures and processes. You will make an impact with these qualifications: Basic Qualifications: High School Diploma or state‑recognized GED. 3+ years of experience as a specialist, technician, or supervisor within the low‑voltage, commercial fire alarm systems, or similar industry. 25% travel. Experience using Microsoft Office, excellent communication and organizational skills. Must be 21 years of age and possess a valid driver's license with limited violations; must meet eligibility requirements to participate in Siemens' fleet vehicle program. Legally authorized to work in the United States on a continual and permanent basis without company sponsorship. Preferred Qualifications: Associate degree from a two‑year college or technical school. 5+ years of experience as a specialist or technician in Fire Alarm Systems industry. NICET II Fire Alarm Certification (if not currently held, must obtain within 24 months). Experience supervising teams. Our Commitment to Equity and Inclusion in our Diverse Global Workforce We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us. You’ll Benefit From Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: Benefits Portal . The pay range for this position is $75,684 - $129,744 annually with a target incentive of 5% of the base salary. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location. #J-18808-Ljbffr Siemens