Accounts Receivable/Collections Analyst- Hybrid in Parsippany

Job Description The Chargeback & Deductions Specialist is responsible for managing, analyzing, and resolving customer chargebacks, deductions, and payment discrepancies. Key Responsibilities Review, research, and resolve customer chargebacks, deductions, and short payments in a timely manner. Analyze deduction claims related to pricing discrepancies, shortages, returns, promotional allowances, freight claims, compliance fines, and other customer disputes. Validate supporting documentation and determine the legitimacy of deductions. Collaborate with Sales, Customer Service, Supply Chain, Logistics, and Finance teams to gather information and resolve disputes. Prepare and submit chargeback disputes and recovery documentation to customers. Monitor deduction aging and prioritize recovery efforts to maximize revenue collection. Reconcile customer accounts and maintain accurate records of deduction activity. Track deduction trends and identify root causes to reduce future occurrences. Generate regular reports on chargeback activity, recoveries, open balances, and aging metrics. Ensure compliance with company policies, customer agreements, and contractual terms. Support month‑end closing activities by providing deduction reserves and account analyses. Assist with audits by maintaining organized documentation and supporting schedules. Recommend process improvements to enhance deduction management and reduce revenue leakage. Qualifications Education Associate’s or Bachelor’s degree in Accounting, Finance, Business Administration, or a related field. Experience 2–5 years of experience in accounts receivable, chargeback management, deductions processing, or customer account reconciliation. Experience working with major retailers, distributors, or consumer goods customers is. Experience with ERP systems such as SAP, Oracle, NetSuite, or Microsoft Dynamics is a plus. #J-18808-Ljbffr Energy Jobline ZR