Quality Control Lead

Job Purpose & Description: The role of a QA Lead hand is to ensure a quality product is delivered to our customers by performing all required quality tests safely and accurately. The Lead Hand will also provide support, training, and mentoring to QA inspectors/technicians, and support the QA Manager in various leadership tasks where appropriate. Key Responsibilities Lead, train, and mentor QA inspectors/technicians, both existing and new hires. Provide applicable QA training to operators as needed. Competently operate all machinery and equipment pertaining to testing of PVC, Polyethylene, and ABS products and the quality control of production and raw materials. Perform testing: impact testing, burst testing, stiffness and flattening testing. Operate and maintain on‑line marking systems (Keyence, Videojet inkjet printers, and hot stamp printers). Measure, test, visually inspect all product manufactured by the Company in accordance with both internal and external standards; record all information in the QA line inspection sheet. Ensure adequate written records are kept of all quality control information generated internally. Immediately report in writing to the QA Manager any deviation from the external or internal standards used by the Company. Carry out secondary checks on product in stock and on products returned by customers for compliance with company’s standards. Identify product by using a labelling system once it has met the internal and external standards of the company. Proactively monitor data system to ensure accuracy of information and change status as it relates to QA testing and production problems (defects). Perform tool verification and maintain records relating to ISOP03 – Calibration Monitor and ISOP60 – Monitoring and Measurement of Manufactured Products. Participate in the internal/external audits required to maintain multiple certifications. Perform other functions assigned by the Manager as deemed necessary that fall outside the scope of this list. Education & Certificates High School Diploma and/or manufacturing experience preferred. Experience with plastic extrusion process preferred. Forklift certificate preferred – internal training available. ISO 9001:2015 experience an asset. Must be able to read a micrometer, OD tape, vernier calipers, and measuring tape and apply findings to QA line inspection sheet. Competencies Spoken Communication – speak and present basic findings and initiatives in a clear, concise, organized, and convincing manner for the intended audience. Written Communication – support the writing of basic procedures in a clear, concise, organized, and convincing manner for the intended audience. Productivity and Software – strong computer skills including Microsoft Office (Excel, Word, PowerPoint, Outlook) and experience with Quality Management Systems (QMS), electronic documentation control, data analysis, and ERP systems in a manufacturing or regulated environment. Troubleshooting/Diagnosis – assess reported workplace issues and deviations following a structured approach and ensure decisions are made based on policies, rules, and organizational directives. Mechanical Aptitude – understand basic physical principles quickly and apply them to various scenarios. Coordinate Initiatives – bring different subject matter experts together to share ideas, create action plans, and coordinate task execution. Continuous Improvement – seek to continuously improve work practices and look for new and unique approaches to achieve better outcomes. Observation and Memory – observe processes or people carefully to gain qualitative information and recollect information from training and prior experiences. Critical Thinking – execute 5‑Why to identify underlying reasons for observations and proposed solutions; separate facts from opinions. Safety and 5S Discipline – apply safe work practices such as LOTO and OSHA, handle chemicals responsibly, maintain clean and organized work areas using 5S principles, and actively identify hazards. Work Style / Organizational Skills – demonstrate a commitment to continuous learning and development for self and others, recognize strengths and development needs, and take ownership for ongoing learning and growth. People Skills – understand, value, and leverage differences, and create an inclusive work environment. Key Relationships Interacts daily with managers, operators, teammates, and other front‑line leaders in the plant. Working Conditions Mostly work indoors in a manufacturing environment with long periods of standing and walking. Employees may be exposed to moderate hazards such as chemicals, commercial products, toxins, moving machinery, repetitive motion, excessive noise, and powered industrial vehicles. Tasks may involve lifting up to 35 lbs. Protective equipment required: protective eyewear, reflective safety clothing, appropriate gloves, hearing protection, respiratory protection, safety shoes, hard hat, and/or other. Employees must adhere to workplace health & safety rules, 5‑S, and housekeeping expectations. Shift Schedule Monday‑Friday 7:00am‑3:30pm. #J-18808-Ljbffr Axis Communications