Desktop Support Technician
GDR Group
Desktop Support TechnicianWe are seeking a highly motivated Desktop Support Technician with strong technical skills and a passion for providing outstanding customer service. The ideal candidate is proactive, detail-oriented, and thrives in a fast-paced environment. You will be part of a supportive IT team focused on delivering reliable technology solutions and exceptional user experiences.This role may support additional nearby client locations within the same city or region, as needed by the business.Schedule: Monday–Friday; 8am - 5pmKey ResponsibilitiesProvide timely support for hardware and software issues for both Windows and Mac environmentsTroubleshoot remotely using VNC and KVM switchReimage systems, install OS and standard software (onsite and remote)Coordinate warranty support with Dell and schedule onsite service when neededResolve common technical issues, including:Network connectivitySystem crashes/blue screensPrinting problemsVirus removalBasic administration and troubleshooting of:DHCP / DNSActive DirectoryVPN and remote access toolsWindows domain account issuesWireless connectivity and hotspotsCollaborate with the network team on basic troubleshooting tasksProvide Tier 1 support for Google Workspace, MS Office, Box, Logitech video systems, and ZoomPerform basic mobile device management including deployment, collection, inventory, and reset/wipe proceduresDeliver prompt and courteous user support via:Wolken ticketing system (incident resolution and device lifecycle tasks)Google Chat and Gmail (Outlook familiarity is a plus)Zoom Calling and Zoom video conferencingMaintain a positive user experience with clear communication and professionalismMaintain accurate records of hardware assetsEnsure timely deployment, collection, and tracking of end-user devicesAssist with software and process testing and validationCreate clear, user-friendly technical documentationProvide 1:1 or group technical training (remote or in-person)Support office signage placement and daily ticket review/assignment tasksMay require occasional travel to other office locationsWork Schedule & BenefitsMonday–Friday, 8:00 AM – 5:00 PM (1-hour lunch)No weekend or after-hours support expected (exceptions for special projects)Benefits include:Paid holidays, vacation, and sick leave401(k) planMedical, dental, and vision insuranceStructured onboarding and trainingModern workspaces and innovative technologySupportive, team-oriented culture with strong work-life balanceRequirementsQualifications1–2+ years in a desktop support or corporate helpdesk environment preferredTechnically inclined and eager to learn new tools and platformsClear and concise communicator with the ability to explain technical concepts to non-technical usersFamiliar with Windows 10/11; Mac OS experience is a plusSkilled in teamwork and conflict resolution in a professional settingSelf-starter with strong follow-through and attention to processAble to work independently while following team procedures and protocols
- ...Axiom Technologies is seeking an IT Helpdesk/Field Support specialist to provide onsite and on-call assistance within a desktop computing environment. You will handle first/second level support, install and troubleshoot Windows OS and MS Office, and ensure quality ticket...Suggested
$130k - $170k
...critical role - protecting our national security.Why Join Us?Innovative Projects: At KBR, you'll be working on cutting-edge projects that support the Department of the Air Force’s most mission-critical operations. Our team is pushing the boundaries of open source development,...SuggestedFull timeContract workLocal areaFlexible hours$75.2k - $158.1k
...RegularPercentage of Travel Required: Up to 10%Type of Travel: Continental USAnticipated Posting End: 12/31/2026The Opportunity:The CIS program supports our intelligence customer deliver IT services to conduct its globally distributed operations. We are driving an exciting...SuggestedContract workWork experience placementLocal areaFlexible hours$115k - $165k
Overview/ Job ResponsibilitiesPosition is contingent upon contract award and funding.Entarian is seeking a System Administrator SME to support the US Space Force, Space Operations Command (SpOC), Space Delta 8. Space Delta 8 is the SATCOM war-fighting lead for the US Space...SuggestedFull timeContract workImmediate start- DescriptionSAIC is seeking a System Administrator in support of North American Aerospace Defense Command (NORAD)/United States Northern... ...network servers, server virtualization systems, laptops, desktops, VDI, and supporting software/hardware as defined in the N&NC Service...Suggested
$96.57k - $130.65k
...Enterprise IT, Standard Operating Procedure (SOP), Thin Client Support Certifications: None Experience: 8 + years of related experience... ...Required: Yes Job Description: Next Generation Desktop (NGDE) Systems Administrator YOUR IMPACT Own your opportunity...Full timeTemporary workImmediate startRemote workWorldwideFlexible hours$69.1k - $141.5k
...development and design duties for modification projects. This position will be focused on upgrading the servers, storage, and networks supporting the U.S. Space Force Satellite Control Network (SCN). You will bring your advanced knowledge and experience to bear on the...Contract workFor contractorsWork experience placementFlexible hours$111.16k - $150.39k
...experience US Citizenship Required: Yes Job Description: PKI SYSTEMS ADMINISTRATOR YOUR IMPACT Own your opportunity to support national defense. Your work will help keep critical operations secure and connected across the global enterprise directly,...Full timeTemporary workImmediate startRemote workWorldwideFlexible hours$96.57k - $130.65k
...Citizenship Required: Yes Job Description: ACTIVE DIRECTORY SYSTEMS ADMINISTRATOR YOUR IMPACT Own your opportunity to support national defense. Your work will help keep critical operations secure and connected across the global enterprise directly, contributing...Full timeTemporary workImmediate startRemote workWorldwideFlexible hours$96.57k - $130.65k
...Citizenship Required: Yes Job Description: ACTIVE DIRECTORY SYSTEMS ADMINISTRATOR YOUR IMPACT Own your opportunity to support national defense. Your work will help keep critical operations secure and connected across the global enterprise directly, contributing...Full timeTemporary workImmediate startRemote workWorldwideFlexible hours$94.52k - $127.88k
...wave propagation, and signals analysis. Experience in analyzing space systems, operations security and conducting intelligence support to force modernization programs. Experience or training on Advanced Satellite Toolkit software. Knowledge of USAF Acquisition...Full timeTemporary workImmediate startRemote workWorldwideFlexible hours$79.06k - $106.97k
...Required: None Job Family: Technical Support Services Job Qualifications: Skills:... ...: Yes Job Description: Help Desk Technician - Swing Shift - 1400 to 2200 Transform... ...support and troubleshooting to network, desktop, and/or systems hardware and software...Hourly payFull timeTemporary workImmediate startRemote workWorldwideFlexible hoursAfternoon shift- ...is responsible for the technical implementation, integration, testing, deployment, and operational transition of new capabilities supporting modernization initiatives. This position collaborates with Engineering, Development, Test, and Cybersecurity to ensure new...Temporary work
$106.48k - $115.21k
...Responsibilities for this Position Job OverviewWe are seeking a skilled and driven Project Engineer to join our Deployment Team, primarily supporting C2BMC Task Order 06, with additional support to other C2BMC Task Orders as needed. In this role, you will manage, coordinate, and...Flexible hours$35 per hour
...get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and...Local areaMonday to FridayDay shiftWeekday work$90k - $120k
...clock. Your work directly strengthens the technical backbone behind Bluestaq's most important missions.What You'll Own:Maintain and support the integrity of system networks through technical support and configuration managementPerform daily maintenance, monitoring, and...Live inLocal areaImmediate startRelocationShift work$110k - $120k
...individuality of the people around us. JOB SUMMARY: The System Administrator II provides advanced system administration, maintenance, and support for government clients within Trace3’s Federal, State, and Local practice. This role ensures the availability, performance, and...Full timeLive inWork at officeLocal areaFlexible hours$110.8k - $185.1k
...Clearance Required Top Secret/SCI Overview AMERICAN SYSTEMS is an employee-owned federal government contractor supporting national priority programs through our strategic solutions in the areas of Information Technology, Engineering & Analysis, Test &...Full timeFor contractorsWork experience placementRemote work$79.05k - $137.45k
...GovCloud, Azure Government, or on-premises equivalents).Uses model-based systems engineering (MBSE) and requirements management tools to support design, analysis, and traceability.Contributes to risk, issue, and opportunity management; assess and report technical readiness...Hourly payContract workTemporary workFor contractorsWork experience placementRemote work$105k - $130k
...with systems engineers, software developers, architects, and government stakeholders to engineer secure, resilient solutions that support mission objectives while balancing security, performance, and operational requirements. The ideal candidate will have demonstrated...Contract workWork at officeNight shift$104k - $166k
ResponsibilitiesAs a Tier 2 Network Administrator, you'll be challenged with enterprise support problems where you will coordinate with the Network Operations Center and other Operational staff to address break fix, configuration update, schedule add moves and changes and...Contract workRemote workShift work$93.9k - $156.8k
...Job TitleAMERICAN SYSTEMS is an employee-owned federal government contractor supporting national priority programs through our strategic solutions in the areas of Information Technology, Test & Evaluation, Program Mission Support, Engineering & Analysis, and Training....For contractors$115k - $191.65k
...senior-level system administration, integration, and sustainment support for mission-critical applications and systems supporting United... ...a mainstream on-premises (e.g. VMware Horizon, Citrix) Virtual Desktop Environment in a Department of Defense environmentDemonstrated...For contractorsLocal area- ...Slack Admin We are seeking a Slack Admin to support and mature an enterprise-wide Slack environment. This role will play a key part in expanding Slack capabilities across the organization, enhancing user experience, and ensuring a secure, scalable collaboration platform...Remote work
$135k - $160k
...attention on improving the overall work/life experience they have supporting the mission. Our Team is pushed every day to use their... ...Windows or Linux ~ STIG hardening concepts for servers, desktops, and network devices ~ Management of system updates/patches...Contract work- ...and development. Headquartered in Colorado, I2X is engaged in programs across the country and in more than 20 states. Our programs support multiple Federal agencies, the Department of Defense and often focused on the space initiatives of our government customers.I2X Technologies...Work experience placementLocal areaLong distance
- ...world. There is always a place at Infinity for a motivated, capable individual seeking a career to better the world. We prioritize supporting our team through exceptional benefits, work-life balance, and structured career development. At Infinity, WE ARE MORE - now, come...Contract workFor contractorsRemote workRelocation
- ...associated with operating an IoT network of sensors and connected devices. We specialize in design, deployment, optimization, and support of these Networks. Whether an off-the-shelf or custom solution is needed, we’ll create a solution and push the data on the best cloud...Work at officeLocal areaRemote workAfternoon shift
$96.57k - $130.65k
...Citizenship Required: Yes Job Description: ENTERPRISE MONITORING SYSTEMS ADMINISTRATOR YOUR IMPACT Own your opportunity to support national defense. Your work will help keep critical operations secure and connected across the global enterprise directly,...Full timeTemporary workImmediate startRemote workWorldwideFlexible hours$65k - $80k
..., CO Clearance: Active Secret preferredWe are seeking a Systems Administrator to operate and maintain internal IT infrastructure supporting regulated Space and DoD programs. This role focuses on secure system administration, endpoint management, cloud workload support,...
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