Application Analyst II - Epic MyChart

Overview Fred Hutchinson Cancer Center is an independent, nonprofit organization providing adult cancer treatment and groundbreaking research focused on cancer and infectious diseases. Based in Seattle, Fred Hutch is the only National Cancer Institute-designated cancer center in Washington. With a track record of global leadership in bone marrow transplantation, HIV/AIDS prevention, immunotherapy and COVID-19 vaccines, Fred Hutch has earned a reputation as one of the world's leading cancer, infectious disease and biomedical research centers. Fred Hutch operates eight clinical care sites that provide medical oncology, infusion, radiation, proton therapy and related services, and network affiliations with hospitals in five states. Together, our fully integrated research and clinical care teams seek to discover new cures to the world's deadliest diseases and make life beyond cancer a reality. At Fred Hutch we value collaboration, compassion, determination, excellence, innovation, integrity and respect. Our mission is directly tied to the humanity, dignity and inherent value of each employee, patient, community member and supporter. Our commitment to learning across our differences and similarities make us stronger. We seek employees who bring different and innovative ways of seeing the world and solving problems. The Application Analyst II is primarily responsible for supporting all aspects of applications that support the operation of the clinic. The role will also provide technical application support, troubleshooting, systems change management, and training of users. The individual will also support senior analysts and engineers with testing and process development and end to end system configuration tasks. This position is full-time, salaried. Responsibilities In addition to the responsibilities associated with the Application Analyst I Builds, tests, manages, and supports application security Designs and builds tier one technical support processes, such as break fix, troubleshooting, and systems change management Designs, builds, manages, and supports tier 2 technical support processes Builds and manages training Builds and manages technical documentation Complies with all regulatory mandates, as applicable Designs system configuration Requirements gathering and analysis Qualifications Required: High School Diploma or equivalent 2 years of IT experience; preferably in a health care setting Able to rapidly solve IT systems problems that interfere with or disable clinical operations Ability to identify and triage issues appropriately Ability to organize and prioritize concurrent responsibilities and demands Ability to use initiative and sound judgment in carrying out responsibilities Ability to meet timelines for assigned tasks Ability to train others in how to use systems Ability to build relationships while maintaining appropriate boundaries Ability to work in a complex, fast paced, health care environment Demonstrated interest in advancing technical capability Customer service skills Preferred: BA/BS in related field MS Visio, Excel Transact SQL basic working knowledge The annual base salary range for this position is from $97,823.00 to $146,681.00, and pay offered will be based on experience and qualifications. Although Fred Hutch is not sponsoring most H-1B visas at this time, candidates who already hold an H-1B sponsored by another organization and are currently in the U.S. may be eligible for this position. Most Fred Hutch jobs require some on-campus work. However, there may be flexibility for certain positions. Please check with your recruiter if you are an out-of-state applicant interested in working outside of the Seattle, Washington area. Fred Hutchinson Cancer Center offers employees a comprehensive benefits package designed to enhance health, well-being, and financial security. Benefits include medical, vision, dental, flexible spending accounts, life, disability, retirement, family life support, employee assistance program, onsite health clinic, tuition reimbursement, paid vacation (12-22 days per year), paid sick leave (12-25 days per year), paid holidays (13 days per year), paid parental leave (up to 4 weeks). Additional Information We are proud to be an Equal Employment Opportunity (EEO) and Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) Employer. We do not discriminate on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability (physical or mental), marital or veteran status, genetic information, sexual orientation, gender identity, political ideology, or membership in any other legally protected class. We desire priority referrals of protected veterans. If due to a disability you need assistance/and or a reasonable accommodation during the application or recruiting process, please send a request to Human Resources at View email address on click.appcast.io or by calling View phone number on click.appcast.io. #J-18808-Ljbffr Sitcancer