Front Office Team Member
Colorado West Otolaryngologists PC
Job Description
Job Description
Description:
Job Title: Medical Assistant – ENT (Ear, Nose & Throat) Office
Location: 2515 Foresight Circle, Grand Junction, CO 8105
Employment Type: Full-Time
Reports To: Physician and Practice Manager
Colorado West Ear, Nose, & Throat / Audiology & Allergy is under new management and is seeking a friendly, organized, and professional Front Desk Team Member to be the first point of contact for our patients. This role is essential in creating a welcoming experience while supporting the daily operations of our busy specialty medical practice.
If you enjoy helping people, thrive in a fast-paced environment, and have excellent customer service skills, we'd love to meet you.
Responsibilities- Greet and check in patients with warmth and professionalism
- Answer incoming phone calls and assist patients with scheduling needs
- Schedule, confirm, and reschedule appointments
- Verify patient demographics and insurance information
- Collect co-pays and process payments
- Maintain accurate patient records in the electronic medical record (EMR) system
- Coordinate patient flow with providers and clinical staff
- Assist with referrals, medical records requests, and other administrative tasks
- Ensure the reception area remains clean, organized, and welcoming
- Provide exceptional customer service to patients and visitors
- Previous medical office or healthcare experience
- Experience with EMR systems and insurance verification
- Knowledge of medical terminology
Required
- High school diploma or GED.
- Strong communication and interpersonal skills.
- Excellent organizational and computer skills.
- Ability to multitask in a fast-paced medical environment.
- Professional appearance and customer-focused attitude.
Benefits
- Competitive pay based on experience.
- Health insurance.
- Paid time off and holidays.
- Retirement plan options.
- Supportive team-oriented work environment.
At Colorado West Ear, Nose & Throat / Audiology & Allergy, we are dedicated to improving the lives of our patients through exceptional hearing and healthcare services. We value teamwork, compassion, professionalism, and excellence in patient care.
Vacancy posted 18 days ago
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