Case Manager

Case Manager

Pay Range: $23 - $24.50 per hour

RFK Community Alliance has an exciting opportunity for a Case Manager working collaboratively with the Legacy Mentoring program in Pittsfield, MA.

Who We Are

RFK Community Alliance (RFKCA) promotes well-being by providing high-quality care to individuals and families facing complex challenges. As a multi-service agency, RFKCA offers programs for all ages, addressing educational, developmental, and mental health needs. Working with families, schools, and community partners, RFKCA builds a support network that fosters skill-building and resilience.

Our Legacy Mentoring program in Berkshire County supports youth ages 11-24 who have experienced commercial sexual exploitation or trafficking. It offers individualized mentoring, case management, legal advocacy, and pro-social activities to help participants develop life skills and independence.

Who We Seek!
You are a dedicated Case Manager passionate about making a difference in the lives of youth (ages 11-24) who have experienced commercial sexual exploitation or trafficking. You will work alongside a Mentor, providing individualized mentoring, case management, and legal advocacy to support participants in developing life skills, independence, and safety. With a caseload of 15-20, you'll connect participants to stable housing, pro-social activities, and community resources. You respect and support LGBTQI+ and bicultural youth, offering trauma-informed care. Reporting to the Program Coordinator, you'll be part of a multidisciplinary team working to reduce exploitation and increase safety.

The commercial sexual exploitation of children (CSEC) is a form of child abuse that constitutes any sexual activity with a minor for which something of value is given or exchanged. RFK provides voluntary mentoring services to participants that are survivors of CSEC or there are suspicions of CSEC. RFK provides specific training related to boundaries and secondary trauma to support service delivery and is searching for a Case Manager to help support participant needs withing the mentoring program.

Responsibilities:

• Provide one-on-one support and case management to participants who have been commercially sexually exploited. This support will include weekly, biweekly, or monthly meetings (depending on where a participant is in recovery) with each meeting lasting 1-2 hours. Contacts may occur wherever the participant lives (including in group care, a juvenile justice facility, foster home, family setting, and/or in the community).
• Provide effective advocacy, case management, and refer participant for additional services in the community as necessary
• Ensure program participants have identified medical providers as well as access to community services.
• Assist participant in identifying and assessing immediate and long-term needs, including safety, well-being, and self-sufficiency.
• Develop and facilitate treatment plans and diverse psycho-educational groups.
• Provide written documentation of each contact with your assigned participant using designated reporting forms and data collection forms.
• Work collaboratively with other team members in developing an appropriate support service, education, and treatment plan for each assigned Mentees.
• Work collaboratively with multi-disciplinary teams, including law enforcement, to enhance each youth's safety and ability to aid in a prosecution, when appropriate.
• Attend supervision meetings with Legacy Program Coordinator as well as weekly staff meetings.
• Attend mandatory training as required for position and/or to promote professional development. Track hours to provide to supervisor as requested.
• Serve as a positive role model consistent with agency guidelines regarding professionalism, boundaries, and ethical standards
• Additional assigned duties as needed or requested by supervisor that fall within the scope of the position.

Key Qualifications:

• Bachelor's level degree preferred in the field of human services, criminal justice, social work, psychology or related field
• Experience working with youth in out-of-home placements.
• 1-2 years' experience working with at-risk youths
• High level of self-awareness and ability to work effectively with and relate to diverse populations.
• Must have driver's license and dependable vehicle.
• Must be able to pass a background check, CORI.
• Bi-lingual is a plus.

Shift:

40 hours per week, from 9 am to 5 pm, with occasional flexibility for participant groups or recreational activities. There is no on-call rotation required.

Who We Are


RFK Community Alliance provides high-quality care and support to people and families facing complicated challenges. As a multi-service agency, we offer a wide range of programs serving a variety of needs across all ages, from infants to seniors. We are team players when it comes to caring. We work with the people we serve, their families, schools, and other community partners to develop a network of support. We provide opportunities to build skills and confidence. We nurture strength, determination, and resilience.


How We Promote Equity, Cultivate Leaders, and Grow Together
At RFK Community Alliance we're dedicated to a culture where everyone can show up to work as their full authentic selves. Diversity and inclusion doesn't happen by accident, it's by design. Together we're the designers. We believe that a diverse and inclusive workplace makes our organization stronger. We care about including diverse perspectives and experiences at every level. This is why we're committed to honoring, celebrating, and fostering diversity and inclusion on our team, in our clientele, and within our community. Our team must reflect our community and vice versa. We value, respect, and support all types of diversity across all identities including, but not limited to, ethnicity, race, gender, LGBTQIA, age religion, and abilities. We take responsibility for the community we're creating here at RFK Community Alliance, and we're here to contribute to the progression of our society to a more inclusive and equitable one.

Why You'll Love Us
At RFK Community Alliance, we're committed to taking care of our team, and we know you'll love being a part of an organization that truly values its people. We offer an outstanding benefits package designed to support your well-being and professional growth. Enjoy comprehensive health coverage with our health, dental, and vision insurance plans. Take advantage of generous paid time off and holiday pay, giving you the balance you need to recharge. We're invested in your future, offering tuition reimbursement, educational assistance, and a retirement plan with a generous employer match. Plus, we provide employer-paid life insurance, short- and long-term disability coverage, and access to a robust Employee Assistance Program to ensure you and your family are supported every step of the way. Joining our team means you'll have the benefits and resources you need to thrive both personally and professionally.

To apply for this position please click on → Case Manager . RFKCA offers a compassionate, inclusive company culture and excellent work environment. RFKCA is deeply committed to the principles of equity, diversity, and inclusiveness. We do not discriminate based on race, color, creed, national origin, religion, age, gender identity, sexual orientation, physical or mental disability. EOE/AA

Pay Range: $23.00 - $24.50 per hour