Operations Support Technician

LanceSoft Inc

Katy, TX

Operations Technician

Job Duration: 6-12 months

Est. Pay Range: $25-$26 hourly on w2

Work Location: Onsite (Katy, TX)

Job Summary

The Extreme Command Specialist role is tasked with direct technical support of ongoing rental and sales activity. This support may involve direct customer support or structuring information regarding this activity so that it can be utilized by other support functions within the Extreme organization.

Reporting Structure

The Command Specialist reports to the Command Team Lead.

Essential Responsibilities and Duties

Provide direct support to clients running Extreme equipment in the field
Escalate issues to the proper technical role within the Extreme organization as necessary
Catalog information from equipment activity and issues in the appropriate business systems
Consolidate information regularly to update the Extreme organization on ongoing field activity.

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Vacancy posted 5 days ago

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