Product Manager, Business Systems

As Marqeta's Product Manager for Business Systems , you'll lead the vision and development of our Salesforce platform, working closely with teams across Sales, Legal, Risk, Compliance, and Customer Support. You'll create a roadmap that streamlines processes, boosts productivity, and takes advantage of AI-powered features to make life easier for both our internal teams and customers. You'll also evaluate solutions both within and outside Salesforce, while partnering with our data teams to keep everything organized and accurate. We're looking for someone who loves working with people at all levels and can translate complex technical concepts into simple terms. You'll balance day-to-day maintenance with exciting new projects, keep our documentation up to date, and work with engineers to implement smart solutions using agile practices. Your work will have real impact—improving customer experiences, supporting company-wide goals, and helping our teams work more efficiently. We work Flexible First . This role can be performed remotely in the United States, only in one of our Premium or National locations, which you can review here . The Impact You’ll Have Contribute to the development and execute key features on the Business Systems Roadmap in partnership with EM and other Product Managers. Innovate, automate and define scalable solutions with a focus on exceptional external customer experience, internal user experience and data integrity Collaborate with the Salesforce engineering team to write detailed user stories and functional requirements. Partner with internal operations teams (GTM, Risk, Finance, Risk and Cardholder support) to ensure systems are compliant Participate in daily standups and perform stakeholder demos Who You Are 3+ years of product management experience, with demonstrated ability to own product vision, build strategic roadmaps, and drive execution from concept to delivery Hands-on experience with Salesforce Service Cloud and Community Portals, including strong working knowledge of Salesforce objects, data models, relationships, and configuration best practices Proven track record managing complex, multi-phase projects in Agile/Scrum environments, with ability to balance competing priorities and deliver iterative value Experience designing and implementing integrations between Salesforce and other SaaS platforms, understanding API connections, data flows, and system dependencies Strong technical documentation and knowledge management skills, with ability to create and maintain clear documentation for stakeholders at all technical levels Excellent communication skills with ability to translate business requirements into technical solutions and explain complex concepts in simple, accessible terms Nice-To-Haves Salesforce Administrator Certification Salesforce Service or Sales Cloud Consultant Certification Salesforce integrations experience Your Manager Faraz Fazel - Lead Product Manager Typical Process Application Submission Recruiter phone call Hiring manager video call Virtual “Onsite” consisting of 4, 45 min calls Offer! Compensation and Benefits Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States: National : A baseline tier that applies to most of the geographic territory of the United States. Premium : Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA Premium Plus : A tier for the most expensive working areas, like the San Francisco Bay area and New York City. Visit this page or consult with a Recruiter to determine which tier would be applicable to you. When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is: National: $80,900 - $101,100 Premium: $87,500 - $121,300 We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company. Along with monetary compensation, Marqeta offers Multiple health insurance options Flexible time off – take what you need Retirement savings program with company contribution and after tax contributions Equity in a publicly-traded company and an Employee Stock Purchase Program Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave Free therapy sessions, financial and professional coaching, and legal advice Monthly stipend to support our remote work model Annual “development dollars” to support our people growth and development Through Flex First, the freedom to live and work wherever you and your family thrive