Retail Sales Associate

Retail Sales Associate

Brand: Target Optical Location: Fort Worth, TX, US, 76177 Store # : 004856 Target Optical Position: Full-Time Total Rewards: Benefits/Incentive Information At Target Optical, we love the neighborhoods we belong to and that's why we care for them. By listening and building relationships with one another, we help our guests get quality eye care products and services at a great value. We help people see more clearly and confidently for less by offering a great selection of trusted brands. Through the relationships we build, we're proud and excited to help people look their best by carrying fashionable frames at a great value. Together, we're on a mission to change the way people think about vision care. We keep things real, keep focused on people and keep to our mission to bring a WOW! experience to your life, our guests' lives and communities. See your future with Target Optical. Target Optical is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.

Job Description General Function

The Retail Sales Associate will be responsible for providing exceptional customer service, building strong relationships with clients, and achieving sales targets. As an associate, you will be expected to possess an in-depth knowledge of our products, including the latest trends and styles, and provide personalized recommendations to our clientele.

Major Duties And Responsibilities

Provide outstanding customer service to all clients, ensuring their needs are met and their shopping experience is memorable. Stay up-to-date on industry trends and product knowledge, attending training sessions and workshops as required. Displays in-depth knowledge of the Brand, warranties and optical add-on features offered to all customers. Build and maintain relationships with clients, ensuring that their needs are met both in-store and through follow-up communication. Consistently meet and exceed daily, weekly and monthly sales targets by upselling and cross-selling products. Assist with minor adjustments and repairs. Maintain a clean, organized, and visually appealing store environment on both the sales floor and back of house areas. Provides omnichannel support by ensuring a seamless customer service experience among all platforms, including online and in-store services. Understands and adheres to all brand policies and procedures. Perform other miscellaneous duties as assigned by management.

Basic Qualifications

High school diploma or equivalent. 2+ years of experience in retail sales, preferably in the eyewear and/or luxury retail industry. Excellent communication and interpersonal skills, with the ability to build strong relationships with clients. Must be punctual and reliable. Timeliness and dependability are essential. Ability to work flexible hours, including evenings, weekends, and holidays. Strong organizational skills and attention to detail, with the ability to multi-task in a fast-paced environment. Demonstrated ability to achieve sales targets and exceed customer expectations. A team-player who is collaborative with others, is adaptable, supportive, respectful and open to feedback. Is a natural problem-solver and analytical thinker, possesses the ability to identify issues, evaluate solutions and implement effective strategies to overcome challenges. Navigates through workload pressure with ease. Ability to stand for extended periods and lift up to 25 pounds.

Preferred Qualifications

Experience operating a POS system. Luxury sales or eyewear industry experience.