Director of Social Services

Director Of Social Services

The Director of Social Services will oversee the day-to-day social service operations at a family with children homeless shelter in the Bronx. He/She will need to work collaboratively with other on-site departments to facilitate effective methods of problem solving and the alignment of strategies.

The Director of Social Services will:

• Manage the intake process and assure all families receive a comprehensive assessment.
• Develop systems to guarantee the quality and efficiency of casework and housing services.
• Ensure that staff appropriately identify the clients' needs, provide appropriate referrals, and ensure senior case managers and case managers follow up with resources to promote the program participant's achievement of the service plan goals.
• Ensure that assessments, service plans, and interactions with the clients are appropriately documented.
• Review all required case management documentation and any data collection tool in use.
• Conduct chart audits and create corrective action plans as needed.
• Be responsible for the supervision of service staff.
• Ensure clear, concise, and professional interventions consistent with the Agency's policies and procedures and evidence-based practices.
• Be responsible for building collaboration with community service providers.
• Maintain all required documentation/reports and submit all promptly.
• Provide crisis intervention and stabilization as needed.
• Identify program needs and make recommendations.
• Perform related tasks as assigned.

Bachelor's degree with 3 years of relevant human services and supervisory experience required. Fluency in Spanish is highly desirable. Ability to work some evenings and occasional weekends as needed. Excellent and demonstrated writing ability. Strong assessment, direct practice, counseling, supervision, community outreach, group leadership and program development experience preferred. Advanced knowledge of MS Word, Excel, and database management skills. CARES knowledge a must.

Westhab is the premier organization of our kind in our region, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE)

The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.