Registered Nurse Manager - Service Unit Department

Ambulatory Services Manager

Manages a large unit or multiple units providing ambulatory services. Ensures staff provides high quality, accessible, cost-effective care, and patient focused services to members across the continuum, which comply with local, state, and federal requirements. Develops and maintains clinical practice standards, budgets, and staff development. Preference will be given to someone having ability to work as a surgical subspecialties manager with nursing oversight of Cosmetics and Plastic Surgery as and when needed.

Employee Status: Regular

Travel: Yes, 20 % of the Time

Job Level: Manager with Direct Reports

Job Type: Standard

Is there any additional variable compensation: Yes. 10 % annual bonus target. Sign-on bonus

Essential Responsibilities:

• Manages the operations of a large unit or multiple units.
• Ensures Assistants and staff provide the highest quality of care and are in compliance with the Nurse Practice Act, The Joint Commission, federal, state, and local requirements.
• Collaborates with physicians and other health care providers in establishing, implementing, and maintaining patient care and quality service standards to meet members and internal client's expectations.
• Acts as patient advocate resolving patient care issues.
• Designs and evaluates processes to improve systems and patient care results across the continuum of care.
• Develops and monitors budgets and resource allocations.
• Monitors financial performance and identifies and implements strategies to reduce costs and improve quality of care/service.
• Determines the appropriate staff mix for department and develops processes to screen, interview, hire, train, and maintain the competency of all department staff.
• Provides on going staff development.
• Manages and resolves human resource, labor relations, employee and department safety, and risk management issues.
• Develops, implements, and monitors departmental policies and procedures which support the organizations goals and business objectives and ensures they are met.
• Collaborates with Physician Team Leader and Department Chief in developing the level of patient services and the day-to-day operations of the department.

Basic Qualifications:

• Minimum five years of nursing experience in management/leadership roles required.
• Minimum five years of supervisory experience required.
• Ambulatory Clinic management experience.
• Experience of working in a union environment.
• Understanding of Joint Commission, State Regulations, and other regulatory requirements.
• Graduate of an accredited school of nursing.
• Bachelor's degree in nursing or health related field required, OR four years of experience in a directly related field.
• Registered Nurse License (California).
• Basic Life Support.

Additional Requirements:

• PALS, PEARS and/or ACLS certifications may be required for positions in specific departments.
• Knowledge of Nurse Practice Act, The Joint Commission, and other local, state, federal regulations.
• Demonstrated strong interpersonal communication skills.
• Must be able to work in a Labor/Management Partnership environment.

Preferred Qualifications:

• Minimum three years of experience in an outpatient care setting.
• Clinical specialization in area of practice.
• Masters degree preferred.
• Ability to understand regulatory oversight of MA's and RN's - like what their scope of practice is.