Senior Event Sales Manager

Skybridge Luxury is partnering with a distinguished luxury resort in Tennessee to identify an exceptional Senior Events Manager to oversee the planning, coordination, and execution of corporate retreats, private celebrations, group meetings, and exclusive events.

This is an exciting opportunity for an experienced hospitality professional who understands the nuances of luxury service, thrives in a dynamic resort environment, and is passionate about creating memorable guest experiences. This individual will collaborate closely with clients, sales teams, and resort departments to ensure seamless event execution, personalized service, and exceptional attention to detail.

The ideal candidate brings a strong background in luxury event planning, exceptional organizational skills, and a hands-on approach, with the ability to manage multiple events while maintaining elevated service standards and exceeding client expectations.

Key Responsibilities

• Coordinate and oversee client functions to ensure customer satisfaction.
• Upsell, manage, coordinate, and execute group assignments turned over by the Sales Department.
• Monitor all contractual agreements pertaining to guest room blocks, meeting space, food and beverage and special offerings.
• Effectively communicate to all hotel departments the information necessary to successfully execute the group's needs while maintaining a good client relationship.
• Prepare correspondence to customers, internal booking reports and file maintenance.
• Participate in business review meetings, pre-convention meetings, training and other catering sales related meetings as required.
• Work with other departments within the hotel to provide quality service to customers.
• Attend community/social events and industry meetings.
• Develop/maintain knowledge of market trends, competition and customers.
• Prepare or delegate the preparation of function sheets and catering correspondence.
• Consult with involved team members regarding the preparation of special menus and special services required.
• Collaborate with other department heads to see that the overall commitments of the hotel are fulfilled.
• Perform other duties as assigned by Leadership.

Skills and Experience

• 3-5 years of leading event operations in upscale hotels or resorts.
• Excellent verbal and written communications, networking, and presentation skills (in English).
• Excellent organizational skills and attention to detail.
• Demonstrated ability to manage complex tasks and prioritize competing demands in order to meet deadlines.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint), and Delphi.
• Demonstrated ability with constructive, team-centric leadership skills.
• Excellent team skills, including but not limited to, listening, coaching, guiding, flexible working, adaptability, collaboration, and facilitation.
• Excellent communication skills, including but not limited to, listening, asking questions, building consensus, presenting, and obtaining buy-in.

Education and Requirements

• 4-year college degree preferred, but combination of education and relevant position training and experience will be considered.
• Must be able to push, pull and lift 50 lbs.
• Available to work weekends, evenings and/or holidays.
• Must be able to walk and stand for prolonged periods as needed and able to work in all-weather condition.
• CMP Certification preferred.