Medical Scheduler

Job Description

Job Description

MEDICAL SCHEDULERS - TEMP - NOVATO - $22.50–$27.00/HOUR

We are seeking 5 Medical Schedulers to join a busy healthcare team in Novato. This fast-paced role is ideal for someone who enjoys helping patients, managing multiple priorities, and providing exceptional customer service. You will coordinate appointments, verify information, and serve as a key point of contact for patients while supporting efficient clinic operations.

• Location: Novato, CA
• Schedule: Monday-Friday, standard business hours
• Length: 3+ months (possibility for perm hire if mutual fit)
• Start: ASAP
• Criminal Background check+ Drug screen: performed prior to starting

Medical Scheduler duties:

• Schedule patient appointments accurately and efficiently.
• Manage a high volume of inbound and outbound patient calls.
• Verify insurance eligibility and obtain required patient information.
• Maintain and update patient records within EMR/EHR systems.
• Provide professional, courteous, and proactive customer service.
• Assist patients with scheduling questions and appointment changes.
• Prioritize multiple tasks in a fast-paced clinical environment.
• Utilize standard office equipment including scanners, copiers, and computers.

Medical Scheduler qualifications:

• Previous medical scheduling experience preferred.
• Experience handling heavy phone volume preferred.
• Insurance verification experience preferred.
• EMR/EHR experience preferred.
• Strong customer service and communication skills.
• Excellent organizational, multitasking, and time management abilities.
• Ability to type 60+ WPM and maintain accuracy in a busy environment.
• Professional telephone etiquette and a team-oriented approach.

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