IT Desktop Support Engineer
Sky Systems
Position: IT Desktop Support Engineer Location: 5 days/week on-site in Houston, TX 77002
Full-time contract
Job Purpose: The onsite support engineer will provide technical support for all End User Computing devices (Laptop, Desktop and mobility) for office-based staff at site, including leading on the resolution of incidents, problems, requests, in order to achieve high standards of customer service and deliver optimum operational and business benefits.
Operation Roles and Responsibilities
Full-time contract
Job Purpose: The onsite support engineer will provide technical support for all End User Computing devices (Laptop, Desktop and mobility) for office-based staff at site, including leading on the resolution of incidents, problems, requests, in order to achieve high standards of customer service and deliver optimum operational and business benefits.
Operation Roles and Responsibilities
- Basic experience in IT industry
- Good client management & communication skills
- Good Understanding of ITIL concept & Service Now
- Computer OS/Peripherals troubleshooting. Asset/Inventory Management
- Ensure tickets are updated on time and adhere to required SLA.
- Handling different PC operating systems (Windows 7, 10)
- Handling end users' incidents and IMAC requests using Service NOW ticketing tool
- Performing Hardware/Software installation (understanding of deployment tools like SCCM)
- End-user support - Break fix & Service Requests
- Desktop/ Laptop/Network Printers Management.
- Basic AV support for conference room& internal events using MTR (Microsoft Teams Room)
- Image Deployment using SCCM & Auto Pilot
- VDI technologies Citrix Xendesktop, Azure cloud PC.
- Laptop AV/endpoint security Management for Mcafee, Cortex XDR.
- User Data Management (OneDrive, Office 365)
- Refresh of old asset from windows 7 to windows 10.
- MTR Video conference support for meeting room and events.
- Vendor coordination for hardware/spare replacement
- Incident Management, service Request management, asset Management
- Support Queue Management to avoid and SLA misses
- Ability to work independently and in a team environment.
- Ability to communicate well with internal and external contacts.
- Provide strong customer service for internal IT teams as well as Business Partners. Work closely with the Server and Networking teams.
- Performing end to end IMAC activity including packaging un-packaging, accepting & delivery of client service assets with proper update of inventory database.
- Experience supporting mobile devices; including configuration and troubleshooting of, iPhone, iPad Android devices.
- Provide investigation, diagnosis, resolution and recovery for hardware/software problems. When unable to resolve, escalate to vendors in accordance with Help Desk escalation processes.
- Maintain overall ownership of user's issue & service ensuring that they receive resolution within a reasonable timeframe.
- Responsible for successful deployment and upgrades of laptops & workstations.
- Ability to work independently and in a team environment.
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the IT Desktop Support Engineer in Houston, TX vacancy
- ...IT Support Engineer The IT Support Engineer will provide dedicated onsite support at a Houston-based client location, serving as the primary... .... Key responsibilities include: Provide onsite desktop and end-user support across Windows and macOS environments,...SuggestedRemote work
LABINE AND ASSOCIATES, INC.
Houston, TX2 days ago - ...Vitol Group, based in Houston, is hiring a Desktop Support Engineer responsible for providing 1st and 2nd level support for both hardware and software. The role requires managing desk setups, troubleshooting, and maintaining PC hardware/software in an energetic workplace...Suggested
Vitol Group
Houston, TX2 days ago - ...Key Responsibilities Provide timely onsite and remote support for Windows desktops, laptops, and mobile devices across multiple locations. Install... ...virtual servers, ensuring optimal performance. Collaborate with IT teams to resolve hardware, software, and network issues,...SuggestedRemote work
Gravity Engineering Services Pvt Ltd.
Houston, TX19 hours ago - ...Desktop Support Engineer NSC Global is currently looking for a Desktop Support Engineer to join our growing company. NSC Global provides global... ...design, deployment, support and management of their global IT communications. NSC Global is a US Cisco Global Gold...SuggestedImmediate start
Nscglobal
Houston, TX4 days ago $100k - $115k
...Provide advanced desktop and end-user support in a high-pressure banking and trading floor environment. Responsible for system administration, workstation... ...resolution, and maintaining secure, high-availability IT operations. Key Responsibilities Deliver day-to-day service...SuggestedWork at officeBBVA
Houston, TX2 days ago- ...Break Fix support incorporates the IT Onsite Desktop diagnosis and repair of hardware/software by replacing faulty components or configuring replacement equipment. OEM Vendor coordination for faulty or new hardware requirement. IMAC is an industry term for Install, Move...Casual work
SISL Global
Houston, TX2 days ago $70k - $90k
...Overview Get notified about new Senior Desktop Support Technician jobs in United States . Available Positions 9,000+ Senior Desktop Support... ...United States User Support & Junior Systems Administrator Remote IT Support - $70-$90k (Internal, Security) Remote IT Support - $7...Part timeRemote workVeritex Bank
Houston, TX4 days ago- ...located in Houston, TX - In office 5x a week Job Description The Desktop Support Engineer will have responsibility for: Providing day to day 1st and 2... ...Bachelor of Science in Computer Engineering or related IT Course work Fluency in Spanish or French, an advantage Additional...Temporary workWork at officeWorldwideFlexible hours
Vitol
Houston, TX4 days ago - ...Vitol is seeking a Desktop Support Engineer in Houston, TX. The role includes providing hardware and software support, managing IT infrastructure, and preparing equipment for new employees. Ideal candidates should have 5-10 years of relevant experience and be familiar...
Vitol
Houston, TX19 hours ago - Gravity Engineering Services Pvt Ltd. is seeking a skilled technician to provide onsite and remote support for Windows desktops, ensuring optimal performance and high user satisfaction. The ideal candidate will assist in managing Active Directory, troubleshoot various technical...Remote work
$55k - $65k
prosource.it- Americas is seeking an IT Desktop Support Technician to join a dedicated team in Downtown Houston. The role requires full-time onsite presence, focusing on diagnosing IT issues, providing customer support, and maintaining documentation. With a strong emphasis...Full time- BBVA in Houston seeks an experienced IT support professional to provide advanced desktop and end-user support in a high-pressure banking and trading floor environment. You will handle system administration, VDI, incident resolution, and secure, high-availability IT operations...
- Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit... ...end-users within the organisation’s desktop computing environment in a timely and... ...an experienced DesktopSupport Engineer (Dispatch/Part-Time) based in DesktopSupport...Contract workPart timeFor contractorsWork at officeLocal areaImmediate startRemote workHome officeWeekend work
- Houston, United States | Posted on 16/07/2026 WE'RE HIRING AS A DESKTOP SUPPORT ENGINEER L2 AT THE UNITED STATES! Short-Term Project | Duration: 4-6 Weeks Excis is a global IT support leader, driven by innovation and collaboration. We're looking for a proactive Desktop...Temporary workShift work
$55k - $65k
...prosource.it is a global IT Managed Service provider working with Medium to Enterprise... ..., global clients and looking for an IT Desktop Support Technician who is interested in joining... ...to hire a skilled IT Desktop Support Engineer to join an established team that supports...Full timeTemporary workWork at officeprosource.it- Americas
Houston, TX2 days ago- Axiom Technologies, located in Houston, Texas, is seeking a Desktop Support Engineer. In this part-time, independent contractor role, you will provide on-site and remote assistance to help users with IT issues, ensuring seamless operations within the desktop environment...Part timeFor contractorsLocal areaRemote work
$24 - $30 per hour
...Description As a CBRE Field Support Analyst, you will provide technical support and solutions... .... What You’ll Do: - Provide general desktop and end-user support for hardware and... ...preferred - Strong understanding of standardized IT support procedures - Excellent...Contract workTemporary workRemote workTEKsystems
Houston, TX19 hours ago- ...Desktop Support Technician - Houston, TX Our client is looking for a Desktop Support Technician/PC Deployment Technician in the Houston area. Tech must have experience with deployments of devices, PC setup and migrations. Technician will also assist with boxing up old...
F2OnSite
Houston, TX4 days ago - ...Job Summary The Desktop Support Technician provides basic desktop support to all organizational personnel; troubleshoots basic software, hardware, and other Information Technology (IT) related issues; tracks the Help Desk e-ticketing system and responds to requests in...Work at office
ProPetro Services
Houston, TX2 days ago - ...knowledge in managing Salesforce and Oracle systems. Responsibilities include managing system implementations, user account creation, and support ticket resolution. The ideal candidate will possess 5+ years of experience in technical support and a Bachelor’s degree in Computer...
- Excis is hiring a Desktop Support Engineer L2 for a short-term project in Houston. You will manage hardware, software, and IT assets across locations, delivering enterprise IT support and maintaining Windows/Linux, Microsoft 365, and Azure environments. The role requires...Temporary workShift work
- We are seeking a Tier II Desktop Engineer to serve as a cornerstone of their end-user technology... ...executives — delivering hands‑on and remote support that keeps operations running smoothly.... ...incidents, and contributing to broader IT initiatives. This is an onsite, highly...Full timeWork at officeRemote work
$120k - $130k
Role: Desktop Engineer Location: Houston, TX Pay Range: $120,000 - $130,000 / year Benefits: This... ...seeking an experienced Desktop Engineer to support and enhance enterprise endpoint... ...efficiency Partner with cross‑functional IT teams to ensure reliable desktop infrastructure...Local areaRemote workAfternoon shift- Iron Systems, Inc. is seeking an experienced IT professional to support desktop, server, and network infrastructure across multiple business units. You will collaborate with corporate engineering teams, manage IT assets and vendor relationships, conduct regular maintenance...
- Provides guidance to other desktop engineering team members on incidents and problems escalated from our tier 1 and tier 2 support teams with a particular focus on PC hardware, operating... ..., and tuning. Develops North American IT strategy for PC hardware, operating...Local areaRemote work
$20 per hour
Red Knight Solutions is currently seeking a Desktop Support Specialist in Houston, TX. This is a long-term potential CTH opportunity. The pay will be $20.00(W2) . The conversion is typically around 6 months. Our client is seeking a Desktop Support Specialist that performs...- ...day management, monitoring, security, and support of the firm’s enterprise servers,... ...support, root cause analysis, and guidance for IT infrastructure, application, and security... ...Microsoft certifications: Azure Security Engineer Associate and Identity and Access Administrator...Work experience placementFlexible hours
GT Restructuring
Houston, TX2 days ago - ...experience in a corporate or education environment administering and supporting Virtualization technologies for endpoints and servers (VMware-... ...to, SharePoint, Teams and Intune. Works closely with other IT teams (such as Architecture, Development, Infrastructure, and Support...Full timeWork at officeRemote workNight shiftWeekend work
Harmony Public Schools
Houston, TX1 day ago - Interview process 2-3 round of technical Skype interview. NO EXCEPTION OpenText Content Server Administrator Location: Houston, TX Duration: 6 months contract to start & Can go upto 12 months contract Required Skill set Extensive knowledge of installing/configuring/troubleshooting...Contract workRemote work
IndSoft
Houston, TX2 days ago - ...Duties and Responsibilities: - Collaborate with project managers on various initiatives and projects to track progress and provide support as necessary. - Support leadership in ensuring that the project is delivered to specifications, is on time, and within budget....Minimum wageContract workTemporary workWork experience placementFor subcontractorLocal areaRemote work
MAXIMUS
Houston, TX19 hours ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to IT Desktop Support Engineer. Be the first to apply!
Related searches
- senior application support engineer Houston, TX
- remote support engineer Houston, TX
- application support engineer Houston, TX
- IT support engineer Houston, TX
- senior support engineer Houston, TX
- support engineer Houston, TX
- IT software engineer Houston, TX
- lab support engineer Houston, TX
- remote network administrator / IT support engineer Houston, TX
- support escalation engineer Houston, TX