Customer Care Specialist
Worcester Manufacturing Inc
Worcester Manufacturing - - Responsibilities: Serve as a primary point of contact for customers, handling inbound calls and emails with professionalism; Assist customers with placing orders, providing accurate quotes, and ensuring a seamless delivery process; Maintain a strong, working knowledge of our product catalog to provide expert assistance and timely service; Act as a customer advocate, identifying and resolving issues with a focus on quick, effective solutions; Collaborate with various vendors to get parts, check order status, and obtain pricing and quotes
Vacancy posted 3 days ago
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