Clerical Specialist

Role Overview The primary purpose of the Clerical Specialist classification is to provide clerical and administrative assistance to update cases on the computer system with information from applications. Responsibilities Process adoptions for shelter‑owned dogs. Assist customers in adopting a dog. Review adoption applications in accordance with the Shelter's established guidelines. Balance the cash drawer daily, process cash, checks, and credit card transactions, and prepare receipts for payments. Sell dog licenses and collect fees. Type and prepare documents to support enforcement activities. Work with volunteers to provide excellent customer service, adoption services, and lost and found services to the public. Check and respond to voicemails. Take lost‑and‑found reports. Assist customers in finding lost dogs. Research information to locate a lost dog's owner via Shelter Buddy, online resources, and other media. Prepare certified letters to notify owners of impounding of their dog. Contact Franklin County Public Health and Columbus Public Health to notify about quarantined animals and coordinate retrieval and transport to the lab. Enter and scan adoption and lost‑and‑found records into Shelter Buddy. Monitor and order supplies; replenish stations. Perform any other job‑related duties as assigned. Qualifications A high school diploma or equivalent with six months of clerical experience, or an equivalent combination of training and experience. No special license or certification required. Supervisory Responsibilities None required. #J-18808-Ljbffr Franklin County Ohio Department of Human Resources