Experienced Forklift Technician

Experienced Forklift TechnicianVoss Equipment, Inc. is seeking trainable, customer service-oriented, outgoing individuals interested in a career as a Field Service Technician within a growing company. 1934.Job Summary: As an Experienced Forklift Technician, you'll be responsible for diagnosing, repairing, and maintaining electric, diesel, and gasoline-powered industrial trucks and material handling equipment. Strong customer service skills are highly required, as you will interact directly with clients, addressing their needs and ensuring they receive top-tier solutions. With your mechanical expertise and problem-solving ability, you'll ensure equipment operates safely and efficiently while building long-lasting relationships. This stable career offers opportunities for growth, development, and hands-on work in a supportive environment, with independent travel to customer sites in a company-provided service van.Essential Duties & Responsibilities:Mechanical Repairs: Diagnose, troubleshoot, and perform mechanical repairs on various forklifts and material handling equipment.Scheduled Maintenance: Conduct regular maintenance, inspections, and repairs to ensure equipment meets operational and safety standards.Customer Solutions: Provide tailored solutions based on customer needs and offer repair estimates when appropriate.Record Keeping: Maintain accurate records of all work performed, including repair descriptions, equipment model numbers, serial numbers, and hour meter readings.Customer Communication: Discuss necessary repairs with customers and obtain their approval before performing any work.Lubrication & Adjustments: Lubricate moving parts, make necessary adjustments, and conduct safety inspections to ensure compliance.Equipment Testing: Test repaired equipment to verify it meets the required specifications.Documentation Submission: Submit work orders, timecards, and other necessary documentation promptly and accurately to the field service coordinator.Professional Appearance: Maintain a clean and organized appearance for both yourself and your service van. Track and account for all parts, supplies, and inventory in the van.Van Maintenance: Monitor and schedule routine maintenance for the service van, reporting any issues to the Service Manager.Sales Opportunities: Identify potential service and sales opportunities while on-site and communicate them internally.Knowledge, Skills, and Experience:Education: High School Diploma or GED required.Required Experience: Minimum of 5 years in a technician role, with in-depth mechanical knowledge of internal combustion engines, diesel engines, and electric motor control systems.Technical Skills: Ability to read and interpret electrical and hydraulic schematics.High level of knowledge of AC & DC motor control systems.Proficiency in using diagnostic tools such as a Digital Volt-Ohm Meter (DVOM).Computer literacy for diagnostics and work order management.Strong understanding of safety protocols and regulations.Communication Skills: Excellent verbal and written communication skills; able to communicate clearly with customers, supervisors, and dispatchers via phone, email, text, and software.Customer Service Focus: Ability to provide excellent service while maintaining strong communication with dispatchers, supervisors, and customers.Licenses & Tools: Must have a valid driver's license with a clean driving record and possess personal tools necessary for the job.Bilingual a plus: Not required.What We Offer:Full-time position with opportunities for overtime.Company-provided service van.Yale technician certification training.Competitive benefits package, including health insurance, paid holidays, and paid vacation time.Join Voss Equipment and be part of a team that values both skilled trades and exceptional customer service.You'll have the chance to work on a wide range of industrial equipment, receive ongoing training, and contribute to the success of our customers.