DIRECT SUPPORT PROFESSIONAL - RESIDENTIAL HOME SETTING

Job Description

Job Description

OVERVIEW:

Assure the health, safety and welfare of the person receiving services.  Provides individual supports consistent with each person’s individual needs, preferences and values.  Provides assistance and support to individuals receiving services to include implementation of service and support plans. This position is in a residential home setting in a neighborhood in Colorado Springs. You will be helping with the care of IDD clients in the house and in the local apartments in the neighborhood with a team of other staff. 

  ESSENTIAL JOB FUNCTIONS:

• Ensures individual’s health and safety is monitored and protected at all times. Follows operational procedures regarding safety. Reports unsafe conditions. Works with team to address individual risks.   Monitors and administers medications and ensures medical instructions and policies are followed.
• Implements and documents Individual Service and Support Plans and supports Person-Centered Planning.  Assists in identifying each person’s strengths, interests, and needs in a proactive manner, by discussion with supervisor and team and ensures that alternative plans are in place to support where efforts are ineffective.  Provides documentation of observation related to services and supports, i.e. progress notes, attendance, and incident reports.
• Supports and assists individuals in daily living skills, including personal hygiene, housekeeping, budgeting, and shopping for personal needs, social skills, recreation, and leisure interests.
• Ensures support is available to individuals with disabilities to participate in personal interests, community activities, and resources either provided directly or by friends, family, or other community members. Promotes individual choice in all activities, relationships, and services.
• Assists each person assigned in developing and maintaining relationships with neighbors, friends, family, and other community members. Understands and supports reciprocity in relationships.
• Participates as a team member to accomplish goals of the team and agency. 
• Performs all other job duties as assigned.

  QUALIFICATIONS:

• Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.
• Accurate work is a priority, strives to eliminate errors, and seeks opportunities to improve processes.  Demonstrates accuracy and thoroughness and monitors own work to ensure quality.
• Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things. 
• Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events. 
• Meets productivity standards; completes work in timely manner; strives to increase productivity. 

LICENSES:

• Maintain current QMAP, CPR, and First Aid certifications. Cheyenne Village will provide these trainings free of charge if you don't have them already. 
• Must be able to operate a motor vehicle as part of your job duties as assigned & maintain a valid drivers license.  Most Cheyenne Village jobs require driving as part of their daily job duties.  This requires maintaining a driving record acceptable to the State of Colorado, Cheyenne Village, Inc., and its insurance carrier’s requirements. 

  WORKING CONDITIONS:

• Work is primarily in a home like setting with one or two individuals but also in a small office setting with multiple staff which can sometimes become noisy and hectic.  Flexibility and ability to change priorities a must.

  PHYSICAL DEMANDS:

• Move about from location to location.  Exerts force and/or lifts or carries object up to 10 pounds constantly, 10-20 pounds frequently and 20-50 pounds occasionally.

  COMPENSATION

STATUS: Non-Exempt

PAY TYPE :   Hourly

EDUCATION/EXPERIENCE/REQUIREMENTS:

Experience in human services or related field required.   High school diploma or general education degree (GED) required. Operating knowledge of Microsoft Office applications and e-mail.  Maintains criminal and driving checks acceptable with State of Colorado, insurance carrier and Cheyenne Village, Inc. requirements.  Equivalent combination of education and experience may be considered.