Technical Support Engineer, AI Integrations & Platform
Socket.dev
Merge is seeking a Technical Support Engineer to provide high-quality support to customers and prospects, troubleshoot technical issues, and help integrate Merge into their products. You’ll work closely with engineering and platform teams to debug issues, squash bugs, and prioritize customer requests. The ideal candidate has a strong technical background with experience with APIs, excellent problem-solving skills, and excellent communication and customer service skills. #J-18808-Ljbffr Socket.dev
- ...Senior Technical Support EngineerJoin us as a Senior Technical Support Engineer and help drive the resilience, scale... ...for our most complex integration and infrastructure... ...detailed runbooks to catch platform issues before they... ...leveraging AI tools, LLM APIs, or AI...PlatformImmediate start
$120k - $140k
...Technical Support EngineerWelcome to GlideGlide is the operating... ...increasingly the agentic one. Our platform touches people at the... ..., with dozens more integrating. Our team brings engineering, product, and growth experience... ...done. This team runs AI coding agents as a...PlatformWork at office3 days per week- ...and customer-facing integrations for frontier LLMs, Fortune... ...SaaS companies. Our platform offers three core... ...Handler, which empowers AI agents with secure... ...customer churn, and save engineering resources—allowing... ...their core product. Technical Support Engineer at Merge As...PlatformHome office
$100k - $120k
# Technical Support EngineerNew York(Hybrid)SupportShield is... ...**Technical Support Engineer** with strong application... ...customers with integration challenges and troubleshoot... ...issues and improve platform reliability.* Act as... ...*** Experience using AI Tools (Such as Cursor...Platform- ...Only The Role We are seeking a Technical Support Engineer to join our Support team. In... ...complex technical issues: integration failures, connector/softphone problems, platform behavior that doesn't match documentation... ...experience using different AI tools and a general...PlatformFull timeRemote work
- ...enterprise commerce platforms in the world, enabling... ...Description Investigate technical issues reported by... ..., across the support → engineering escalation chain Communicate... ...~ Comfortable using AI tools in your daily... ...Familiarity with PSP integrations, OMS, PIM, or search...PlatformFull timeImmediate startWeekend workAfternoon shift
- We're looking for a Senior Technical Support Engineer to become a technical extension of our Engineering... ...for engineers who naturally integrate AI into their daily workflow—not simply... ...investigation Investigate complex platform, infrastructure, and API issues using...PlatformRemote workFlexible hours
$31.25 - $44.96 per hour
...motivated, customer-obsessed technical support professional with a... ...re excited to support a platform that uses behavioral AI to stop the attacks others... ...cross-functionally with Engineering and Product teams to... ...Experience troubleshooting APIs, integrations, and enterprise platform...Platform$99k - $145k
CoreWeave, the AI Hyperscaler™ acquired... ...powerful end-to-end platform to develop, deploy... ..., and scaled. The integration of our teams and... ...team. What You’ll Do Support is a deep part of... ...in with highly technical questions, suggestions... ...with the engineering and product team when...PlatformPermanent employmentTemporary workCasual workWork at officeFlexible hoursWeekend work$70k - $110k
...security with the worlds most advanced AI-native platform. We work on large scale distributed... ...you. About the Role: The ideal Technical Support Engineer candidate is passionate about technology... ...terms, to help GovCloud customers integrate, deploy and maintain the...PlatformRemote jobWork experience placementWork at officeLocal areaImmediate start$90k - $110k
...center of how the world adopts AI securely. Cyera’s mission... ...THE OPPORTUNITY The Senior Technical Support Engineer provides product-focused... ...access analysis, connectors, integrations, and remediation workflows.... ..., or infrastructure platforms. Hands-on experience with ticketing...PlatformTemporary workWork experience placementWork at officeRemote workWeekend workAfternoon shift- ...We Are An Applied AI Lab Building End-To... ...first AI software engineer. Our team is... ...technology and responsive support. They will also... ...And Collaboration Platforms Administer... ...Develop scripts, integrations, and reusable tooling... ...administration, technical support, or a...PlatformWork at officeImmediate start
$180k - $360k
...Machines is to build AI that extends... ...Workspace, and Kandji to support a rapidly growing... ...-On, application integrations, provisioning,... ...and other SaaS platforms through Terraform... ...experience in IT engineering, systems... ...of creating clear technical documentation, runbooks...PlatformFor contractorsWork at officeVisa sponsorshipWork visaRelocation packageMonday to Friday- ...privacy and identity platform on a mission to... ...we're building the AI-native future of... ...problems need an engineer, and the tools the... ...automation that help our support team resolve... ...also solving the technical problems those tools... ...improve our Intercom integration across chat and AI...Platform
$130k - $155k
...This Role The IT Engineer will be... ...that underpin Norm Ai and Norm Law, its... ...combines hands-on technical engineering work with... ...Systems Management & Support Own day-to... ...systems Support integration of new tools, automation... ...key IT and SaaS platforms (ex. Okta, Google...PlatformWork at officeRelocation$100k - $140k
...issuing and processing platform empowering ambitious... .... We are hiring a Support Engineer to join our API... ...Snowflake, Grafana/Loki, and AI-assisted workflows to... ...up the customer's integration in Retool, and documenting... ...~3+ years in a technical, execution-heavy role...PlatformPermanent employmentFull timeWork at officeRemote workFlexible hours3 days per week$121k - $151k
...Senior IT Support Engineer New York, New York Apply... ...customer service with strong technical expertise, a passion... ...with automation, AI, operational excellence... ...similar asset management platforms. Employee Lifecycle... ...and determination. Integrity – Act honestly, follow...PlatformCasual workWork at officeLocal areaRemote work2 days per week$100k - $130k
...SERVICE DESK ENGINEER Redwood Trust, Inc.... ...internal technology support and is responsible... ...service while resolving technical issues across a variety of platforms, devices, and... ...Experience supporting AI-enabled... ...troubleshoot user access, integration, and application performance...PlatformWork at officeRemote work- A leading AI-native revenue platform is seeking a highly capable Technical Support Engineer to manage technical support requests. The role involves troubleshooting issues, collaborating with cross-functional teams, and ensuring a world-class experience for merchants. Candidates...Platform
- ...infrastructure into a broader platform: running agent... ...resolution of complex technical issues. Develop a deep... ...and work with the engineering team to resolve them.... ...foundations for Technical Support Engineering best practice... ...in setting up AI/agent native workflows...Platform
- ...system, providing the integrated intelligence layer... ...to autonomous AI systems those mission... ...and continued support from General Catalyst... ...a Senior Support Engineer working on... ...steady state. The platform is used by organizations... ...owning and resolving technical issues in a...PlatformWork at officeWork from homeWorldwideMonday to Friday
- ...business decisions. Our platforms analyze hundreds of millions... ...Opportunities The Technical Support team plays a critical role... ...a key partner to Product, Engineering, Operations, and Customer Success... ...product investigations, and integration troubleshooting. · Collaborate...Platform
- ...Networking, Cloud, Security, and AI (Artificial Intelligence).... ...skills development and technical training. The chance to be... ...As an Options Technology Support On-Site Engineer, you will play a critical role... ...of our options trading platform. This is an exciting opportunity...Platform
$129.6k - $146.4k
Profound is the fastest-growing AI marketing platform, used by 15% of the... ...better every day. As a Support Engineer, you'll be on the front lines... ...become one of the most technically fluent voices our... ...expertise in Profound's integrations surface area: Cloudflare,...PlatformInternshipWork at office- ...Triomics is building the agentic AI layer for oncology EHRs.... ...scale, in real time. Our platform is trusted by the 4 of the... ...and honest ETAs in non-technical language Build support infrastructure: define... ...translate them into product or engineering priorities Train...Platform
$210k - $250k
...interpretable, and steerable AI systems. We want... ...researchers, engineers, policy experts,... ...We are hiring Support Engineers to serve... ...Applied AI as the technical support voice on the... ...customer's architecture, integrations, and use cases so... ...and an internal platform team without...PlatformVisa sponsorship$120k - $150k
...their customers. Our AI-powered conversational... ...category-defining platform for AI-driven customer... ...fast you fix them. As a Support Engineer at Avoca, you're the... ...3-6+ years in a technical, execution-heavy role... ...Familiarity with APIs, integrations, webhooks, and configuration...PlatformFull timeWork at officeImmediate startFlexible hoursNight shift$95k - $143k
Amplitude is the leading AI analytics platform, helping over 4,700 customers—including Atlassian, Burger King, NBCUniversal, and Square... ...that fuel faster product innovation and growth. As a Technical Support Engineer, you will provide enterprise‑level experience to our...PlatformWork at officeHome officeFlexible hoursWeekend work- ...enterprises orchestrate AI-powered work. Our... ...WRITER's end-to-end platform, hundreds of companies... ...operate. As a senior support engineer, your top priority is... ...developer personas and technical users succeed with... ...RESTful API debugging, integration, and usage to troubleshoot...PlatformFull timeWork at officeLocal areaFlexible hours
$99k - $132k
...Essential Cloud for AI™. Built for... ...CoreWeave delivers a platform of technology, tools... ...performance with deep technical expertise to... ...experience. This team supports the infrastructure... ...to maintain the integrity of our cloud platform... ...and customer engineering teams, offering valuable...PlatformPermanent employmentFull timeTemporary workCasual workWork at officeRemote workFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Technical Support Engineer, AI Integrations & Platform. Be the first to apply!
- field support engineer New York, NY
- implementation support engineer New York, NY
- senior application support engineer New York, NY
- IT support engineer New York, NY
- senior support engineer New York, NY
- IT engineer New York, NY
- technical support engineer New York, NY
- senior IT engineer New York, NY
- IT field engineer New York, NY
- IT developer New York, NY


