Technical Support Engineer - FinTech SaaS (ERP & Payments)
Tabs
A leading AI-native revenue platform is seeking a highly capable Technical Support Engineer to manage technical support requests. The role involves troubleshooting issues, collaborating with cross-functional teams, and ensuring a world-class experience for merchants. Candidates should have 3-5 years of experience in a support role, strong technical skills, and the ability to thrive in a fast-paced environment. Competitive compensation and excellent benefits are offered. #J-18808-Ljbffr Tabs
Vacancy posted 17 hours ago
Similar jobs that could be interesting for youBased on the Technical Support Engineer - FinTech SaaS (ERP & Payments) in New York, NY vacancy
- Evotym ищет специалиста технической поддержки B2B для взаимодействия с платежными провайдерами и Merchants. Вы будете принимать запросы на русском и английском языках и доводить их до решения, участвовать в инцидент-менеджменте и интеграциях. Кандидат имеет опыт работы ...Suggested
- incident, a SaaS company in New York, seeks a Technical Support Engineer to delight customers by solving complex technical challenges and guiding them through integrations with our API. The role collaborates with Product and Engineering to translate customer feedback into...Suggested
£45k - £50k per year
Propel Together is seeking a Technical Support Engineer for a fully remote, UK-style salary £45k-£50k. In a high-growth B2B SaaS environment, you will own customer requests, diagnose issues, and work with Engineering to resolve complex problems. You'll help shape a scalable...SuggestedRemote job- incident.io in New York is seeking a technically fluent Senior Technical Support Engineer to be the voice between customers and our Product & Engineering teams... ...role requires clear communication and a passion for SaaS products in a fast-paced environment. You will collaborate...Suggested
- Agave, a growing SaaS platform serving construction finance, is hiring a hands-on, technical support engineer to become an expert on the Agave Platform. You’ll own the support queue, triage and resolve issues, and be the first responder when customers face problems or...Suggested
- ...Senior Technical Support EngineerJoin us as a Senior Technical Support Engineer and help drive the resilience, scale, and efficiency... ...—ideally within enterprise SaaS, fintech / blockchain, or trading infrastructure... ..., brokerages, fintechs, and payment companies to offer crypto...Immediate start
Zero Hash
New York, NY1 day ago - About Us Zact is a Fintech innovator dedicated to... ...simpler expense and payment management systems that... ...dedicated Application Support function for our... ...microservices-based SaaS product used by banking... ...Application Support Engineer will be the technical anchor of that team,...Remote jobShift work
- Chatsyncs is seeking a remote Technical Support professional to help customers learn, onboard, and troubleshoot our SaaS platform. You will conduct product demos, resolve API/webhook issues, and document APIs and tutorials for users. The ideal candidate has 1-3 years in...Remote job
- Evlo AI is seeking a customer support specialist to blend empathy with technical depth on our B2B SaaS platform used by thousands of teams. You will own the first line... ...; you will feed insights back to product and engineering, and help flag systemic issues before they...Remote job
- Moab is seeking a dedicated support team member to ensure customer satisfaction by managing... ...investigating bugs, collaborating with engineering, and maintaining an organized workflow.... ...effectively. Prior experience in B2B SaaS support or related industries is a significant...
$40k - $45k
...Customer Support Analyst (Part Time) ChargeAfter is pioneering... ...a data-driven matching engine, ChargeAfter... ...the next unicorn in the Fintech industry and are looking... ...Cloud Platform diagnose technical bugs or error messages... ...industry (Tech, eCommerce, SaaS) and/or similar role(s)...Part timeInternshipLocal areaRemote workShift workWeekend workAfternoon shiftChargeAfter
New York, NY1 day ago- ...Description Investigate technical issues reported by... ...intake to resolution, across the support → engineering escalation chain Communicate... ...2B) customers, ideally in a SaaS or cloud-based product environment... ...(storefront, checkout, payments, catalog, order management)...Full timeImmediate startWeekend workAfternoon shift
SCAYLE
New York, NY23 days ago $60k - $90k
...Description Job Description As a Technical Support Engineer, you will unblock customers when... ...Experience working in a B2B SaaS environment, particularly in fintech or enterprise software. Prior... ...applications, particularly ERPs or other accounting/finance tools...Work at office3 days per weekFloQast
New York, NY18 days ago- Nooks is seeking a Technical Support Engineer to help users get the most value from our B2B SaaS platform. You will troubleshoot complex issues, collaborate with the engineering team, and contribute to scalable support processes in an early-stage startup environment. As...
- ...from contracts, reconcile payments in real time, and automate... ...highly capable, fast-thinking Technical Support Engineer to help manage the... ...background, experience with ERP systems (e.g., NetSuite, Quickbooks... ...role, preferably in a SaaS or fintech environment.Exceptional...Full timeContract workWork at office
TABS inc.
New York, NY10 hours ago - Bonusly is seeking a Support Engineer to deliver exceptional customer experiences by investigating issues and offering thoughtful solutions.... ...experience, strong English communication, and curiosity about SaaS systems and AI-powered support. #J-18808-Ljbffr Smartly, IncRemote job
- Wati seeks a Level 2 Product Support Engineer for advanced technical assistance to customers and internal teams. You will troubleshoot complex SaaS issues, resolve bugs, and ensure high customer satisfaction while coordinating with Level 1 and product teams. This fully...Remote jobRotating shift
- SulliHosting, Inc. is hiring a Technical Support Technician to provide first-line support for client-facing tech, including cPanel hosting,... ...strong communication skills, basic networking knowledge, and experience with SaaS products. #J-18808-Ljbffr SulliHosting, Inc.Remote job
- Medrio in the United States is seeking a Technical Customer Support Representative to deliver exceptional remote support for our clinical research... ...strong communication, and familiarity with Salesforce and SaaS, plus a bachelor’s degree or equivalent. This entry-level role...Remote job
- Undisclosed seeks a user-focused customer support specialist to assist hotel teams with a sophisticated platform. You will handle inquiries... ...a remote-first environment. Ideal candidates have 1-3 years of SaaS or hotel-tech support experience, strong troubleshooting skills,...Remote job
- Medrio in the United States is hiring a remote Technical Support Specialist to assist customers with high-quality resolutions and satisfaction... ...verbal communication, with experience using Salesforce in a SaaS environment. The position offers comprehensive benefits and...Remote job
- Revinate is seeking a Technical Customer Support Specialist II for a remote role within Greece. You’ll handle complex technical inquiries across... ...and reduce ticket volume. Ideal candidates have 2-3 years in SaaS tech support, strong communication, and solid knowledge of...Remote job
- A leading payment solutions provider in the United States is seeking a Technical Support Specialist. In this role, you will serve as the main technical contact for global merchants, troubleshooting issues, analyzing logs, and ensuring seamless integrations with the SensePass...Remote work
$60k - $67k
...located in New York, is seeking a Customer Support Specialist. This role requires a... ...customer service excellence while providing technical support across various channels, including... ...of HTML, JavaScript, and experience in a SaaS environment will enhance your ability to...- ...use Stripe to accept payments, grow their revenue, and... ...team is a strategic support partner to all Stripes... ...for a Tier 1 Support Engineer to join the AMER CorpTech... ...for providing technical assistance and support... ...and maintain critical SaaS tools (Google Workspace...Work at officeRemote work
Stripe
New York, NY1 day ago $112.5k - $125k
...commerce marketplaces, payments and more. Our on-... ...hours.As Our IT Delivery Engineer, You Will:Design, implement... ...and platforms that support the company’s internal... ...and troubleshoot SaaS platforms and endpoint... ...communicate clearly with both technical and non-technical...Temporary workWork at officeRemote workWork from homeVisa sponsorshipFlexible hoursYipitData
New York, NY4 days ago- ...Rain Global Stablecoin Payments PlatformRain is the global stablecoin... ...of the top investors in fintech, crypto, and SaaS. In January 2026, we... ...a pillar of the business supporting new products and ensuring... ...schemes.Partner with Product, Engineering, and Compliance teams to...Work at officeWork from homeWorldwideWork visaFlexible hours
Fern
New York, NY1 day ago $150k - $200k
...The Team The Technical Support Team is usually the first line of communication between incident... ...We also collaborate with Product and Engineering, being an essential part of delivering... ...experience in a similar role, preferably at a SaaS company, with some experience with...Incident
New York, NY3 days ago$150k - $180k
...lets any business add a payment button in seconds,... ...with modern tech. From fintechs launching mobile services... ...together early‑stage engineers, product builders, and... .... We’re tackling deep technical and regulatory... ...Role As a Technical Support Engineer, you will serve...Work at officeRemote workWork from homeHome officeGigs, Inc.
New York, NY3 days ago- ...status updates and honest ETAs in non-technical languageBuild support infrastructure: define triage... ...and translate them into product or engineering prioritiesTrain additional support engineers... ..., or production operations at a SaaS or data platform companyCan query SQL...
Triomics
New York, NY2 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Technical Support Engineer - FinTech SaaS (ERP & Payments). Be the first to apply!
Related searches
- software technical support engineer New York, NY
- line support engineer New York, NY
- junior application support engineer New York, NY
- IT engineer New York, NY
- application support engineer New York, NY
- remote support engineer New York, NY
- l1 technical support engineer New York, NY
- IT software developer New York, NY
- implementation support engineer New York, NY
- application support developer New York, NY