Technical Support Engineer - FinTech SaaS (ERP & Payments)
Tabs
A leading AI-native revenue platform is seeking a highly capable Technical Support Engineer to manage technical support requests. The role involves troubleshooting issues, collaborating with cross-functional teams, and ensuring a world-class experience for merchants. Candidates should have 3-5 years of experience in a support role, strong technical skills, and the ability to thrive in a fast-paced environment. Competitive compensation and excellent benefits are offered. #J-18808-Ljbffr Tabs
- ...Senior Technical Support EngineerJoin us as a Senior Technical Support Engineer and help drive the resilience, scale, and efficiency... ...—ideally within enterprise SaaS, fintech / blockchain, or trading infrastructure... ..., brokerages, fintechs, and payment companies to offer crypto...SuggestedImmediate start
- Order.co is hiring a Technical Support Engineer in New York, NY. You will serve as the initial contact for customer inquiries, troubleshoot platform issues, and collaborate with Product and Engineering to resolve complex problems. This role emphasizes onboarding support...Suggested
- Exiger is seeking a Senior Application Support Specialist to deliver world-class service to SaaS customers and internal teams. You will troubleshoot, analyze issues, and engage product, development, and infrastructure teams in a fast-paced environment. This role supports...SuggestedRemote job
- Moab is seeking a dedicated support team member to ensure customer satisfaction by managing... ...investigating bugs, collaborating with engineering, and maintaining an organized workflow.... ...effectively. Prior experience in B2B SaaS support or related industries is a significant...Suggested
- ...Description Investigate technical issues reported by... ...intake to resolution, across the support → engineering escalation chain Communicate... ...2B) customers, ideally in a SaaS or cloud-based product environment... ...(storefront, checkout, payments, catalog, order management)...SuggestedFull timeImmediate startWeekend workAfternoon shift
- ...compliance solutions for the payments, financial services, and... ...Growth Opportunities The Technical Support team plays a critical role in... ...as a key partner to Product, Engineering, Operations, and Customer Success... ...risk intelligence, and SaaS technologies while working with...
$100k - $130k
Pontera is a fintech company on a mission to help people retire better... ...R&D, and Operations teams to support secure, stable, and scalable... ..., endpoint management, SaaS administration, identity operations... ...incidents. Provide hands-on technical support for hardware,...Work at officeLocal areaWork from homeRelocation- A leading payment solutions provider in the United States is seeking a Technical Support Specialist. In this role, you will serve as the main technical contact for global merchants, troubleshooting issues, analyzing logs, and ensuring seamless integrations with the SensePass...Remote work
$60k - $67k
...located in New York, is seeking a Customer Support Specialist. This role requires a... ...customer service excellence while providing technical support across various channels, including... ...of HTML, JavaScript, and experience in a SaaS environment will enhance your ability to...- ...contracts, reconcile payments in real time, and automate... ..., fast-thinking Technical Support Analyst to help manage... ...Customer Success, Engineering, Product, and Contract... ...background, experience with ERP systems (e.g.,... ...role, preferably in a SaaS or fintech environment. Exceptional...Full timeContract workWork at office
$40k - $45k
...a data-driven matching engine, ChargeAfter streamlines... ...next unicorn in the Fintech industry and are looking... ...success-driven Customer Support Analyst to help make it... ...Cloud Platform diagnose technical bugs or error messages... ...industry (Tech, eCommerce, SaaS) and/or similar role(s)...Part timeInternshipLocal areaRemote workShift workWeekend workAfternoon shift- ...Rain Global Stablecoin Payments PlatformRain is the global stablecoin... ...of the top investors in fintech, crypto, and SaaS. In January 2026, we... ...a pillar of the business supporting new products and ensuring... ...schemes.Partner with Product, Engineering, and Compliance teams to...Work at officeWork from homeWorldwideWork visaFlexible hours
- ...accommodation or an alternative application process. IT Systems & ERP Support Manager Full Time Regular Management Corning, NY, US This is... ...company utilizes Epicor as its ERP of choice. Provide expert technical support to users on ERP software issues. Managing the ERP...Full timeWork at officeRemote work
- ...the next generation of payments possible across the... ...more. We partner with fintechs, neobanks, and institutions... ...fintech, crypto, and SaaS, including Sapphire... ...pillar of the business supporting new products and ensuring... ...Partner with Product, Engineering, and Compliance teams...Work at officeWork from homeWork visaFlexible hours
$75k - $85k
...IT Support Engineer | Onsite in NYC | $75,000 to $85,000 + Benefits A rapidly expanding international... ...technologies, identity, endpoints and SaaS applications while getting exposure to... ...projects. What You’ll Do Provide technical support across Microsoft cloud and end...- ...Technical Support Engineer We're building the first voice interface a billion people use every day. Our first product, Flow, lets you talk instead... ...Notion, or similar engineering/ops tools Background in Saas, developer tools, or AlExperience with Stripe billing or...H1bWork at officeImmediate startRemote workRelocationVisa sponsorshipFlexible hoursShift work
$100k - $140k
...to build the future of payments. Our infrastructure... ...clients, from fintechs reimagining credit and... ...City. We are hiring a Support Engineer to join our API Support... ...~3+ years in a technical, execution-heavy role:... ...developer-platform B2B SaaS. ~ Strong debugging...Permanent employmentFull timeWork at officeRemote workFlexible hours3 days per week- Technical Business Analyst - DTN / ERP Integrations Our client is an ERP provider in the oil and gas sector, expanding its integration capabilities with... ..., defining requirements, mapping integrations, and supporting testing efforts. A critical requirement for this role...Contract workImmediate startRemote work
$75k - $92k
...manufacturing and technology organization that is seeking a Technical Support Engineer to provide customer support, troubleshoot technical issues,... ..., specifications, or documentation. Exposure to CRM, ERP, or similar business systems. Customer-facing technical support...Work at officeLocal area- Technical Support Engineer Location: New York Salary: Competitive Join the Options Technical Support Team in New York! Working for Options Developing and engaging our people is a strategic priority for our business. We are looking for talented individuals to join our team...
$150k - $180k
...lets any business add a payment button in seconds,... ...with modern tech. From fintechs launching mobile services... ...together early-stage engineers, product builders, and... .... We’re tackling deep technical and regulatory... ...The Role As a Technical Support Engineer, you will serve...Work at officeRemote workWork from homeHome office$99k - $145k
...join our team. What You’ll Do Support is a deep part of our culture... ...write in with highly technical questions, suggestions, or bug... ...user base Collaborate with the engineering and product team when troubleshooting... ...experience in a technical SaaS environment Experience in...Permanent employmentTemporary workCasual workWork at officeFlexible hoursWeekend work$75k - $109k
## Technical Support EngineerApply: San Francisco: New York: Seattle: Little Rock: Full time: Posted... ...’re looking to add a Technical Support Engineer to the team. Please note: This is an... ...or marketing technology, or SaaS support.* Experience with (or eagerness...Full timeWork at officeWork from homeFlexible hoursNight shift2 days per week$90k - $115k
Sigma is growing rapidly, and our Technical Support Engineering team is scaling alongside it to meet the needs of an expanding global user base. As... ...Engineering, or Software Engineering) at a cloud or SaaS provider. SQL proficiency—strong grasp of JOINs, Partitions...Full timeWork experience placementWork at officeFlexible hours$75k - $95k
Technical Support Engineer Order.co New York, New York, United States About this position At Leverage, we’re transforming supply chain operations... ...system integration, or a related role, preferably in a B2B SaaS environment. Technical Skills: Familiarity with APIs, SQL,...Remote workFlexible hours$125k - $145k
...experienced and passionate Senior IT Support Engineer to join our rapidly growing... ...owners to manage our SaaS portfolio and inform the... ...patient communication with both technical and non-technical people,... ...address. We will never ask for payment as part of the interview or...Permanent employmentFull timeTemporary workWork experience placementWork at officeFlexible hours- We're looking for a Senior Technical Support Engineer to become a technical extension of our Engineering team. This is not a traditional customer... ..., APIs, cloud infrastructure, or technically complex B2B SaaS products Experience supporting infrastructure products where...Remote workFlexible hours
- ...frontier LLMs, Fortune 500 organizations, and B2B SaaS companies. Our platform offers three core... ...sales, reduce customer churn, and save engineering resources—allowing them to focus on their core product. Technical Support Engineer at Merge As a Technical Support Engineer...Home office
- ...status updates and honest ETAs in non-technical language Build support infrastructure: define triage... ...and translate them into product or engineering priorities Train additional support... ...engineering, or production operations at a SaaS or data platform company Can query...
$100k - $120k
# Technical Support EngineerNew York(Hybrid)SupportShield is a global startup, with offices in TLV... ...for an experienced **Technical Support Engineer** with strong application and... ...* Customer-facing technical support in SaaS or enterprise environments.* Strong knowledge...
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