Technical Support Engineer - FinTech SaaS (ERP & Payments)
Tabs
A leading AI-native revenue platform is seeking a highly capable Technical Support Engineer to manage technical support requests. The role involves troubleshooting issues, collaborating with cross-functional teams, and ensuring a world-class experience for merchants. Candidates should have 3-5 years of experience in a support role, strong technical skills, and the ability to thrive in a fast-paced environment. Competitive compensation and excellent benefits are offered. #J-18808-Ljbffr Tabs
- ...inc, located in New York, NY, is seeking a highly capable Technical Support Analyst. The role involves managing technical support requests... ...skills, and 1-5 years of experience, preferably in a SaaS or fintech environment. Perks include unlimited PTO, competitive compensation...Suggested
$80k - $100k
Verana Health is seeking a Technical Support Engineer to join their NYC team. In this hybrid position, you'll leverage your technical expertise to... ...qualifications include 2+ years of support experience in a SaaS environment, proficiency in web technologies such as...Suggested- Socure is looking for a Technical Support Engineer in New York, NY, focused on delivering exceptional customer service and technical solutions. You... ...ideal candidate has a Bachelor's degree, over 3 years of SaaS technical support experience, and strong SQL skills. Proficiency...SuggestedFull timeMonday to Friday
- ...WhatConverts is looking for a Technical Support Engineer to provide top-notch support to customers. This fully remote role involves troubleshooting... ...in technical support and a strong understanding of SaaS products. Join us and be part of a team that greatly appreciates...SuggestedRemote work
- Orion is looking for a Premier Technical Support Specialist to deliver advanced consultative support to advisory firms. This hybrid role requires at least 2 years of experience in technical support or FinTech services and a strong understanding of the Orion platform. The...Suggested
$98.33k - $160.74k
Application Support Engineer II- ERP SAP HANA Job Details Job Locations: US-NJ-Secaucus Job ID: 202... ...Inventory Management) processes. Perform technical troubleshooting, resolve application... ...P2P) in S/4HANA. Experience with the SaaS model of S/4HANA Public Cloud,...Full timeContract workTemporary workWork at officeLocal areaFlexible hours$79.47k - $105.96k
Axon Enterprise is seeking a Technical Support Engineer to support customers using the Axon 911 platform, ensuring reliability and performance. Responsibilities include troubleshooting technical issues, collaborating with internal teams, and improving support processes...$90k - $125k
Launch Tennessee seeks a Support Engineer to enhance client experience for their SaaS products. The ideal candidate has over 3 years of experience in technical support or software development, possesses strong communication skills, and is comfortable debugging complex...Remote jobFlexible hours- incident.io in New York seeks a Technical Support Engineer to provide exceptional customer support while addressing technical challenges. You will... ...engineering teams to resolve issues. Ideal candidates have SaaS experience, strong coding and communication skills, and a...Remote job
- Moab is seeking a dedicated support team member to ensure customer satisfaction by managing... ...investigating bugs, collaborating with engineering, and maintaining an organized workflow.... ...effectively. Prior experience in B2B SaaS support or related industries is a significant...
$19.2k
...primary responsibility will be supporting the technology experience of... ...hosted, and fully‑customisable ERP. Your secondary focus as part... ...integrate single‑focus, best‑in‑class SaaS products, rather than rely on... ...with customers of all technical backgrounds. You have a history...Full timeTemporary work- ...contracts, reconcile payments in real time, and automate... ..., fast-thinking Technical Support Analyst to help manage... ...Customer Success, Engineering, Product, and Contract... ...background, experience with ERP systems (e.g.,... ...role, preferably in a SaaS or fintech environment. Exceptional...Full timeContract workWork at office
- ...network, application and service alerts and provide first level of support on rotating shifts (24/7) Respond to alerts by verifying,... ...to be on a rotating schedule (shifts) 2 years' experience in Technical Support/Network Operations Center Good skills in Network Systems...Flexible hoursRotating shift
- A leading executive search firm is seeking a Software Support Engineer Manager to oversee a team ensuring efficient customer support for a cloud-based SaaS platform. The role focuses on driving technical issue resolution, enhancing team capabilities, and maintaining high...
- One of Pine's portfolio companies is seeking a Tier-2 ERP Support Analyst to join their support team. This role delivers advanced ERP support across both Application/Functional (APP) and Technical (TECH) streams — resolving complex issues that go beyond Tier-1 scope, mentoring...Full timeWork at officeRemote workMonday to FridayShift work
- Clubessential is seeking a Customer Support Specialist to deliver advanced technical support to clients in the private club and collegiate athletic markets... ...The role involves troubleshooting various software, payment solutions, and hardware issues. Ideal candidates are...
$20 - $25 per hour
A leading payments organization is seeking rising juniors and seniors for a 2026 Summer Internship in Operations & Technology Administration... ...candidate has a strong foundation in computer science or engineering, proficiency in programming languages like Python and Java,...Hourly payInternshipSummer internship- dexter health sucht einen Technical Support Specialist, um technische Kundenanfragen zu analysieren und zu bearbeiten. Sie werden die Schnittstelle... ...Rolle bietet 100% Homeoffice und viele Lernmöglichkeiten in einem wachsenden B2B-SaaS-Umfeld. #J-18808-Ljbffr dexter healthRemote job
- Zafran Security is looking for a customer-centric Support Engineer in New York. This role involves managing support cases and collaborating with... .... The ideal candidate will have 3-5 years of experience in a SaaS environment with strong troubleshooting skills. The position...Home officeFlexible hours
- Nakupuna Companies is seeking a Senior Technical Support Specialist to provide Tier I Help Desk support, technical troubleshooting, and user management assistance for the DAI ERP system. This role involves resolving user issues, managing accounts, and delivering training...Remote jobContract work
- A leading payment solutions provider in the United States is seeking a Technical Support Specialist. In this role, you will serve as the main technical contact for global merchants, troubleshooting issues, analyzing logs, and ensuring seamless integrations with the SensePass...Remote work
$185k
...Role Description Napster is hiring a Technical Support Engineering Lead to build and lead the technical support function for our developer‑facing... ...technical support teams. Experience supporting APIs, SDKs, SaaS platforms, cloud services, developer platforms, or technical...Flexible hours$150k - $180k
...lets any business add a payment button in seconds,... ...with modern tech. From fintechs launching mobile services... ...together early‑stage engineers, product builders, and... .... We’re tackling deep technical and regulatory... ...The Role As a Technical Support Engineer, you will serve...Work at officeRemote workWork from homeHome office- ...status updates and honest ETAs in non-technical language Build support infrastructure: define triage... ...and translate them into product or engineering priorities Train additional support... ...engineering, or production operations at a SaaS or data platform company Can query SQL...
- ...agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean... ...About the Role Glean is looking for a talented Designated Technical Support Engineer to join our rapidly expanding, venture-backed startup. We are...Work experience placementWork at officeHome officeFlexible hoursShift work
$80k - $100k
...Technical Support Engineer (NYC) Solutions New York City Full-time Description Grab your cape, become a SuperHyro! Hyro, the leader in Responsible... ...years of technical support experience, preferably within a SaaS environment. Strong background in technical troubleshooting...Full timeWork at office£1,000 per month
...Technical Support Engineer You'll be joining as a Technical Support Engineer and be responsible for delighting our customers by solving their... ...API Proven experience in a similar role, preferably at a SaaS company, with some experience with monitoring and on-call systems...- ...Sequoia is hiring an IT Support Engineer in Mexico City. This role requires a Bachelor's degree in a technology field and 5 years of IT support experience. The engineer will provide Tier 1 - 2 support for both onsite and remote users, manage IT assets, and perform systems...Remote work
- Multicoin is looking for a Tech Lead to anchor their US engineering team in New York City. In this hands-on role, you will guide a growing team in technical execution, code reviews, and solving complex challenges. The ideal candidate has over 7 years of software engineering...
- Boulevard is seeking a Director of Technical Support Engineering to lead efforts in defining and scaling a world-class technical support organization... ...have extensive experience in technical support within a SaaS environment. The position offers remote flexibility,...Remote job
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