Technical Support Engineer - FinTech SaaS (ERP & Payments)
Tabs
A leading AI-native revenue platform is seeking a highly capable Technical Support Engineer to manage technical support requests. The role involves troubleshooting issues, collaborating with cross-functional teams, and ensuring a world-class experience for merchants. Candidates should have 3-5 years of experience in a support role, strong technical skills, and the ability to thrive in a fast-paced environment. Competitive compensation and excellent benefits are offered. #J-18808-Ljbffr Tabs
- Boost Payment Solutions optimizes the use and acceptance of commercial... ...the world. As the only fintech acquirer exclusively focused... ...Analyst (Payment Operations Support) Job Summary We are looking... ...initiatives, including Rules Engine, Funding processes, gateway enhancements...SuggestedFull time
- parcelLab GmbH is seeking a Technical Support Specialist to serve as 2nd level support for B2B customers. You will handle complex technical... ...offers a remote-friendly work environment and the chance to be part of a fast-growing SaaS company. #J-18808-Ljbffr parcelLab GmbHSuggestedRemote work
- Rain is seeking a Technical Support Analyst to help deliver exceptional support for Rain's platform and integrations. You will work directly with fintechs, platforms, and partners building card programs and stablecoin products, troubleshooting API integrations and resolving...SuggestedRemote job
$80k - $100k
...Support Engineer- AI Powered CyberSecurity SaaS - $80,000 - $100,000 base salary + - Fully Remote About the Role A leading provider of workforce monitoring... ...and AI-driven insights. What You'll Do Technical tier 1 and tier 2 Support for Enterprise level clients...SuggestedFull timeRemote workWorldwide$100k - $130k
...Job Description Pontera is a fintech company on a mission to help... ...R&D, and Operations teams to support secure, stable, and scalable... ...infrastructure, endpoint management, SaaS administration, identity... .... Provide hands-on technical support for hardware, software...SuggestedWork at officeLocal areaWork from homeRelocation- Payabli, a next‑generation Payments Infrastructure and Monetization Platform, seeks a Technical Support Specialist to join the frontline handling tickets and Slack issues, bridging Success, Support, and Engineering. This Tier 2 role involves investigating payment flows,...
- Botify is hiring for a Technical Support role on the US East Coast. You will assist the CX team and customers with issues across Botify Analytics... ...will investigate data discrepancies, monitor workflows, generate reports, and collaborate with Engineering. #J-18808-Ljbffr BotifyRemote job
- Attio is hiring a Technical Support Specialist to serve as the trusted voice for customers, solving complex problems and unlocking value.... ...best practices, and advocate for customers across Product and Engineering. This is a 100% remote role requiring US-based candidates....Remote job
- Moab is seeking a dedicated support team member to ensure customer satisfaction by managing... ...investigating bugs, collaborating with engineering, and maintaining an organized workflow.... ...effectively. Prior experience in B2B SaaS support or related industries is a significant...
- incident.io in New York seeks a Technical Support Engineer to provide exceptional customer support while addressing technical challenges. You will... ...engineering teams to resolve issues. Ideal candidates have SaaS experience, strong coding and communication skills, and a...Remote job
- Jobtailor in New York, NY is seeking an experienced Technical Support Specialist to support US-based customers during assigned shifts. You will analyze logs, investigate system behavior, and own customer issues from investigation through resolution. The role requires strong...Shift work
- Nooks is seeking a Technical Support Engineer in the United States to help customers maximize value from our AI-driven sales platform. You will diagnose issues, guide users to solutions, and collaborate with product and engineering to prevent roadblocks. The role emphasizes...
$76.8k - $105.6k
...from contracts, reconcile payments in real time, and automate... ...highly capable, fast-thinking Technical Support Engineer to help manage the... ...background, experience with ERP systems (e.g., NetSuite, Quickbooks... ...role, preferably in a SaaS or fintech environment. ~...Full timeContract workWork at office$16.33 - $30.21 per hour
...We offer career opportunities for clinicians and non-clinical support staff from New York to Hawaii and numerous points in between. Our... ...package is best in class. Job Description The Payment Application Specialist ensures accurate and timely payment posting...Hourly payTemporary workWork at officeRemote workFlexible hours- Kravet's Woodbury IT team is seeking a Help Desk Analyst to be the primary point of contact for end-user technical support and ERP coordination for the Woodbury office and remote showrooms. The role focuses on maintaining PCs, OS, network connectivity, and coordinating...Work at office
- A leading payment solutions provider in the United States is seeking a Technical Support Specialist. In this role, you will serve as the main technical contact for global merchants, troubleshooting issues, analyzing logs, and ensuring seamless integrations with the SensePass...Remote work
- ...Vice President, Technical Support Engineering, Agentforce & Data 360 About the Company Market-leading... ...Analytics CRM Enterprise Software SaaS Cloud Computing Customer... ...Enterprise Resource Planning Software(ERP) Enterprises Hardware + Software...
- ...the next generation of payments possible across the... ...more. We partner with fintechs, neobanks, and institutions... ...fintech, crypto, and SaaS, including Sapphire... ...pillar of the business supporting new products and ensuring... ...Partner with Product, Engineering, and Compliance teams...Work at officeWork from homeWork visaFlexible hours
- ...Technical Support Engineer Join the Options Technical Support Team in New York! Working for Options Developing and engaging our people is a strategic priority for our business. We are looking for talented individuals to join our team and contribute to Options...
- ...status updates and honest ETAs in non-technical language Build support infrastructure: define triage... ...and translate them into product or engineering priorities Train additional support... ...engineering, or production operations at a SaaS or data platform company ~ Can...
£1,000 per month
...Technical Support Engineer You'll be joining as a Technical Support Engineer and be responsible for delighting our customers by solving their... ...API Proven experience in a similar role, preferably at a SaaS company, with some experience with monitoring and on-call systems...$125k - $145k
...experienced and passionate Senior IT Support Engineer to join our rapidly growing... ...owners to manage our SaaS portfolio and inform the... ...patient communication with both technical and non‑technical people,... ...address. We will never ask for payment as part of the interview or...Permanent employmentFull timeTemporary workWork experience placementWork at officeFlexible hours- IT Systems Operations Engineer - Azure, Payments We're a global fintech payments company powering 300,000+ luxury merchants across 60 locations worldwide. As we scale toward doubling the business in three years, we need a Systems Operations Engineer to keep our production...WorldwideShift workNight shiftWeekend work
- Technical Business Analyst - DTN / ERP Integrations Our client is an ERP provider in the oil and gas sector, expanding its integration capabilities with... ..., defining requirements, mapping integrations, and supporting testing efforts. A critical requirement for this role...Contract workImmediate startRemote work
- Alkami is seeking an Application Support Engineer to independently troubleshoot and resolve client issues on the ACH Alert Fraud Prevention platform... ...processes. The role emphasizes production support for a SaaS service, strong client communication, and contributing to...Remote job
- WRITER is seeking a senior support engineer to empower our enterprise customers. You’ll own triage and resolution of complex production issues, guide end users, and provide Tier 2 support across the stack using Salesforce, Slack, and Zoom. Collaborate with Success, Education...
$105k - $125k
...employees onsite once a quarter. The Support team at Alloy is a group of curious, collaborative, and technically skilled problem-solvers... ...closely with Product and Engineering, act as the voice of the customer... ...support, ideally in a B2B SaaS environment. Demonstrated ability...Work at officeLocal areaRemote workWork from homeHome officeMonday to FridayFlexible hours- incident.io, a leader in AI incident response, is hiring a Technical Support Engineer to provide world-class customer support and tackle technical... ...service. Successful candidates will have experience in a SaaS environment, the ability to write code, and excellent communication...Remote job
- ...scalable science. The role Our skilled Technical Support team plays a crucial role in delivering... ...experience. As a Technical Support Engineer, you’ll leverage your technical expertise... ...feature‑rich, constantly iterating B2B SaaS platforms. Demonstrated success providing...Immediate startRemote work
- Position Title: Senior Technical Support Engineer Location: Exton, PA or Remote Are you passionate about solving complex technical challenges and... ...Qualifications 5+ years supporting enterprise software in SaaS, cloud, or hybrid environments. Proven ability to lead complex...Remote work
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