Technical Support Engineer - FinTech SaaS (ERP & Payments)
Tabs
A leading AI-native revenue platform is seeking a highly capable Technical Support Engineer to manage technical support requests. The role involves troubleshooting issues, collaborating with cross-functional teams, and ensuring a world-class experience for merchants. Candidates should have 3-5 years of experience in a support role, strong technical skills, and the ability to thrive in a fast-paced environment. Competitive compensation and excellent benefits are offered. #J-18808-Ljbffr Tabs
- ...inc, located in New York, NY, is seeking a highly capable Technical Support Analyst. The role involves managing technical support requests... ...skills, and 1-5 years of experience, preferably in a SaaS or fintech environment. Perks include unlimited PTO, competitive compensation...Suggested
- Trustmi, a fast-growing fintech and cybersecurity company in New York, is seeking a Technical Support Specialist. In this role, you will be the first point of contact for... ...technical or customer support in fintech or B2B SaaS, strong troubleshooting skills, and excellent...Suggested
- An innovative tech company is seeking a Technical Support Engineer to deliver exceptional user support. This remote role requires strong problem-... ...skills and 3+ years of experience in Technical Support for B2B SaaS platforms. You will ensure customer satisfaction by...SuggestedRemote job
$80k - $100k
Verana Health is seeking a Technical Support Engineer to join their NYC team. In this hybrid position, you'll leverage your technical expertise to... ...qualifications include 2+ years of support experience in a SaaS environment, proficiency in web technologies such as...Suggested- City Hive Inc., located in New York City, is searching for a Technical Support Specialist (Tier 1-2). In this full-time role, you'll tackle... ...3+ years of experience in technical support, particularly in SaaS environments, and possesses strong skills in troubleshooting...SuggestedFull time
- Trustmiis a fast-growing fintech and cybersecurity... ...and errors in B2B payments. Our platform... ...-focusedTechnical Support Specialistto join... ...Role Overview As a Technical Support Specialist... ...with Product, Engineering, Customer Success,... ...Technical Support / SaaS Support / Customer...
$98.33k - $160.74k
...Application Support Engineer II- ERP SAP HANA Job Locations US-NJ-Secaucus Job ID... ...Inventory Management) processes. Perform technical troubleshooting, resolve application issues... ...in S/4HANA. ~ Experience with the SaaS model of S/4HANA Public Cloud,...Full timeContract workTemporary workWork at officeLocal areaFlexible hours$79.47k - $105.96k
Axon Enterprise is seeking a Technical Support Engineer to support customers using the Axon 911 platform, ensuring reliability and performance. Responsibilities include troubleshooting technical issues, collaborating with internal teams, and improving support processes...$90k - $125k
Launch Tennessee seeks a Support Engineer to enhance client experience for their SaaS products. The ideal candidate has over 3 years of experience in technical support or software development, possesses strong communication skills, and is comfortable debugging complex...Remote jobFlexible hours$90k - $125k
Ketch is seeking a Technical Support Engineer for the East Coast to deliver quality technical support to its clients. This role requires strong knowledge... ...of experience in technical support roles, focusing on B2B SaaS environments. Ketch is committed to creating a diverse...Remote job- ...network, application and service alerts and provide first level of support on rotating shifts (24/7) Respond to alerts by verifying,... ...to be on a rotating schedule (shifts) 2 years' experience in Technical Support/Network Operations Center Good skills in Network Systems...Flexible hoursRotating shift
- Enboarder is looking for a Payments-focused Support Engineer to provide technical support and guidance to enterprise customers integrating Basis Theory’s APIs into their payment systems. The role involves troubleshooting technical issues, collaborating with product and...Remote job
- Conversion Capital is seeking a Payments-focused Support Engineer in New York, NY. This mid-senior level role is customer-facing and involves tackling complex support issues, providing technical guidance, and collaborating closely with engineering teams. Applicants should...Full time
$60k - $82.5k
...from contracts, reconcile payments in real time, and automate... ...highly capable, fast-thinking Technical Support Engineer to help manage the... ...background, experience with ERP systems (e.g., NetSuite, Quickbooks... ...role, preferably in a SaaS or fintech environment. Exceptional...Full timeContract workWork at office- A leading payment solutions provider in the United States is seeking a Technical Support Specialist. In this role, you will serve as the main technical contact for global merchants, troubleshooting issues, analyzing logs, and ensuring seamless integrations with the SensePass...Remote work
- Range is looking for an experienced Support Analyst in New York to provide top-notch support to its members. This... ...-solving skills and 3-5 years of experience in a technical support role, preferably in a SaaS or FinTech environment. You will troubleshoot technical issues...
- The Global Payments Events team is dedicated to delivering exceptional client events. As an Event Analyst, on the Global Payments Event team, you will play a key role in supporting the event strategy across North America. In this position, you will work closely with...Afternoon shiftEarly shift
- Axon is seeking a Technical Support Engineer (Tier 2+) in New York to support customers using the Axon 911 platform. This role involves troubleshooting technical issues, ensuring system reliability, and collaborating closely with cross-functional teams. Candidates should...
- Zafran Security is looking for a customer-centric Support Engineer in New York. This role involves managing support cases and collaborating with... .... The ideal candidate will have 3-5 years of experience in a SaaS environment with strong troubleshooting skills. The position...Home officeFlexible hours
$20 - $25 per hour
A leading payments organization is seeking rising juniors and seniors for a 2026 Summer Internship in Operations & Technology Administration... ...candidate has a strong foundation in computer science or engineering, proficiency in programming languages like Python and Java,...Hourly payInternshipSummer internship$90k - $120k
Concert Golf is seeking an IT Support Manager to oversee IT support for 38 clubs' Northstar ERP and Enterfusion POS systems. This remote-friendly position requires 5+ years of IT support experience, particularly in multi-site or hospitality environments. The role includes...Remote job$60k - $90k
...Location: New York Salary: Competitive Join the Options Technical Support Team in New York! Working for Options Developing... ...range of disciplines including those with technical and engineering backgrounds, as well as science, business, mathematics, marketing...Full timeWork at office- Overview Member of Technical Staff — AI/ML Engineering (Financial Technology) Build intelligent... ...intelligent automation. Supporting industries such as... ...companies manage invoices, payments, and financial data at scale... ...enterprise platforms or SaaS environments. Problem-Solving...Permanent employmentFull timeContract workFlexible hours
$79.47k - $105.96k
...more connected world. Your Impact We are seeking a Technical Support Engineer (Tier 2+) to support customers and internal teams using the... ...and Customer Operations to support and maintain a complex SaaS infrastructure while adhering to strict SLAs. In this role...Work experience placementWork at office$90k - $125k
...Technical Support Engineer Sigma is growing rapidly, and our Technical Support Engineering team is scaling alongside it to meet the needs of... ...Solutions Engineering, or Software Engineering) at a cloud or SaaS provider. ~ SQL proficiency — strong grasp of JOINs,...Full timeWork experience placementWork at officeFlexible hours$95k - $143k
...and the value we bring to customers and partners. As a Technical Support Engineer , you will provide enterprise-level experience to our... ...managers. Amplitude will never ask for financial information or payment, or for personal information such as bank account number...Work at officeHome officeFlexible hours$80k - $110k
...Technical Support Engineer- AI Native New York, New York, United States Support Engineer, AI-Native LOCATION NYC- in office. Hybrid - TYPE... ...five years in a technical support or solutions role at a SaaS company; with a track record of closing complex issues independently...Full timeWork at office3 days per week- ...agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean... ...the Role: Glean is looking for a talented Designated Technical Support Engineer to join our rapidly expanding, venture-backed startup. We are...Work experience placementWork at officeHome officeFlexible hoursShift work
$35 - $50 per hour
...Technical Support Engineer (Premium Team) Austin | New York City Gong harnesses the power of AI to transform how revenue teams win. The Gong... ..., product support, or developer support roles. ~ B2B SaaS, technology companies, enterprise software support. ~ Zendesk...Hourly payFull timeRemote workWork from homeFlexible hours$80k - $100k
...Technical Support Engineer Grab your cape, become a SuperHyro! Hyro, the leader in Responsible AI Agents for Healthcare, enables health systems... ...years of technical support experience, preferably within a SaaS environment. ~ Strong background in technical...Full timeWork at office
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