Technical Support Engineer - FinTech SaaS (ERP & Payments)
Tabs
A leading AI-native revenue platform is seeking a highly capable Technical Support Engineer to manage technical support requests. The role involves troubleshooting issues, collaborating with cross-functional teams, and ensuring a world-class experience for merchants. Candidates should have 3-5 years of experience in a support role, strong technical skills, and the ability to thrive in a fast-paced environment. Competitive compensation and excellent benefits are offered. #J-18808-Ljbffr Tabs
- Boost Payment Solutions optimizes the use and acceptance of commercial... ...the world. As the only fintech acquirer exclusively focused... ...Analyst (Payment Operations Support) Job Summary We are looking... ...initiatives, including Rules Engine, Funding processes, gateway enhancements...SuggestedFull time
- Rain is seeking a Technical Support Analyst to help deliver exceptional support for Rain's platform and integrations. You will work directly with fintechs, platforms, and partners building card programs and stablecoin products, troubleshooting API integrations and resolving...SuggestedRemote job
$80k - $110k
...Support Engineer- AI Powered CyberSecurity SaaS - $80,000 - $110,000 base salary + - Fully Remote About the Role A leading provider of workforce monitoring... ...and AI-driven insights. What You'll Do Technical tier 1 and tier 2 Support for Enterprise level clients...SuggestedFull timeRemote workWorldwide- Options Technology Ltd. in New York seeks a Technical Support Engineer to be at the heart of trading and cloud infrastructure, supporting global clients and solving real-time technical challenges. You will work with cutting-edge financial technology, collaborate with diverse...Suggested
- Botify is hiring for a Technical Support role on the US East Coast. You will assist the CX team and customers with issues across Botify Analytics... ...will investigate data discrepancies, monitor workflows, generate reports, and collaborate with Engineering. #J-18808-Ljbffr BotifySuggestedRemote job
- Payabli, a next‑generation Payments Infrastructure and Monetization Platform, seeks a Technical Support Specialist to join the frontline handling tickets and Slack issues, bridging Success, Support, and Engineering. This Tier 2 role involves investigating payment flows,...
- Moab is seeking a dedicated support team member to ensure customer satisfaction by managing... ...investigating bugs, collaborating with engineering, and maintaining an organized workflow.... ...effectively. Prior experience in B2B SaaS support or related industries is a significant...
$100k - $130k
...Job Description Pontera is a fintech company on a mission to help... ...R&D, and Operations teams to support secure, stable, and scalable... ...infrastructure, endpoint management, SaaS administration, identity... .... Provide hands-on technical support for hardware, software...Work at officeLocal areaWork from homeRelocation- Nooks is seeking a Technical Support Engineer to help users get the most value from our B2B SaaS platform. You will troubleshoot complex issues, collaborate with the engineering team, and contribute to scalable support processes in an early-stage startup environment. As...
$76.8k - $120k
...from contracts, reconcile payments in real time, and automate... ...highly capable, fast-thinking Technical Support Engineer to help manage the... ...background, experience with ERP systems (e.g., NetSuite, Quickbooks... ...role, preferably in a SaaS or fintech environment. ~...Full timeContract workWork at office- A leading payment solutions provider in the United States is seeking a Technical Support Specialist. In this role, you will serve as the main technical contact for global merchants, troubleshooting issues, analyzing logs, and ensuring seamless integrations with the SensePass...Remote work
- ...Rain Payments Job OpportunityRain makes the next generation... ...more. We partner with fintechs, neobanks, and... ...fintech, crypto, and SaaS, including Sapphire Ventures... ...of the business supporting new products and ensuring... ...Partner with Product, Engineering, and Compliance teams...Work at officeWork from homeWork visaFlexible hours
- ...the next generation of payments possible across the... ...more. We partner with fintechs, neobanks, and institutions... ...fintech, crypto, and SaaS, including Sapphire... ...pillar of the business supporting new products and ensuring... ...Partner with Product, Engineering, and Compliance teams...Work at officeWork from homeWork visaFlexible hours
- ...accommodation or an alternative application process. IT Systems & ERP Support Manager Full Time Regular Management Corning, NY, US This is... ...company utilizes Epicor as its ERP of choice. Provide expert technical support to users on ERP software issues. Managing the ERP...Full timeWork at officeRemote work
- ECI Software Solutions is seeking an Application Support Technician to deliver frontline technical support for ERP applications in a US remote setting. You will diagnose software issues, provide timely resolutions, and collaborate with swarm teams to enhance service delivery...Remote job
- ...status updates and honest ETAs in non-technical language Build support infrastructure: define triage... ...and translate them into product or engineering priorities Train additional support... ...engineering, or production operations at a SaaS or data platform company ~ Can...
- ...Technical Support Engineer Join the Options Technical Support Team in New York! Working for Options Developing and engaging our people is a strategic priority for our business. We are looking for talented individuals to join our team and contribute to Options...
- Technical Procurement Analyst - Contract / Contract to Fulltime... ...Procurement Analyst to support the end-to-end lifecycle of SaaS, software, cloud, and IT... ...documentation Purchase Orders & Payment Support Create and... ...purchase orders in ERP systems Strong attention...Full timeContract work
- Technical Business Analyst - DTN / ERP Integrations Our client is an ERP provider in the oil and gas sector, expanding its integration capabilities with... ..., defining requirements, mapping integrations, and supporting testing efforts. A critical requirement for this role...Contract workImmediate startRemote work
- ...to build the future of payments. Our infrastructure... ...innovative clients, from fintechs reimagining credit and... .... We are hiring a Support Engineer to join our API Support... ...Bring: 3+ years in a technical, execution-heavy role:... ...developer-platform B2B SaaS. Strong debugging...Permanent employmentFull timeContract workFor contractorsFor subcontractorWork at officeRemote workFlexible hours3 days per week
$90k - $115k
Sigma is growing rapidly, and our Technical Support Engineering team is scaling alongside it to meet the needs of an expanding global user base. As... ...Engineering, or Software Engineering) at a cloud or SaaS provider. SQL proficiency—strong grasp of JOINs, Partitions...Full timeWork experience placementWork at officeFlexible hours$79.47k - $105.96k
...safer, more connected world. Your Impact We are seeking a Technical Support Engineer (Tier 2+) to support customers and internal teams using the... ...and Customer Operations to support and maintain a complex SaaS infrastructure while adhering to strict SLAs. In this role...Work at office- WRITER is seeking a senior support engineer to empower our enterprise customers. You’ll own triage and resolution of complex production issues, guide end users, and provide Tier 2 support across the stack using Salesforce, Slack, and Zoom. Collaborate with Success, Education...
- C1 is seeking a technically skilled support professional to join our expanding team. You will engage customers, guide them through complex issues, and help drive adoption of our IAM and security platform across the enterprise. With a focus on managing support queues, leading...
$120k - $190k
...agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean... ...About The Role Glean is looking for a talented Designated Technical Support Engineer to join our rapidly expanding, venture-backed startup. We are...Work experience placementWork at officeHome officeFlexible hoursShift work$105k - $125k
...employees onsite once a quarter. The Support team at Alloy is a group of curious, collaborative, and technically skilled problem-solvers... ...closely with Product and Engineering, act as the voice of the customer... ...support, ideally in a B2B SaaS environment. Demonstrated ability...Work at officeLocal areaRemote workWork from homeHome officeMonday to FridayFlexible hours- We're looking for a Senior Technical Support Engineer to become a technical extension of our Engineering team. This is not a traditional customer... ..., APIs, cloud infrastructure, or technically complex B2B SaaS products Experience supporting infrastructure products where...Remote workFlexible hours
$150k - $180k
...lets any business add a payment button in seconds,... ...with modern tech. From fintechs launching mobile services... ...together early‑stage engineers, product builders, and... .... We’re tackling deep technical and regulatory... ...The Role As a Technical Support Engineer, you will serve...Work at officeRemote workWork from homeHome office$95k - $115k
...you can bring to the table! About Engineering at Botify: At Botify, our Engineering... ...and equip every user with advanced technical skills, enabling them to navigate... ...qualifications: 2+ year of Technical Support experience within a SaaS environment You are a customer...Summer workWork at officeRemote workFlexible hours$125k - $145k
...experienced and passionate Senior IT Support Engineer to join our rapidly growing... ...owners to manage our SaaS portfolio and inform the... ...patient communication with both technical and non-technical people,... ...address. We will never ask for payment as part of the interview or...Permanent employmentFull timeTemporary workWork experience placementWork at officeFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Technical Support Engineer - FinTech SaaS (ERP & Payments). Be the first to apply!
- senior support engineer New York, NY
- IT developer New York, NY
- operations support system engineer New York, NY
- IT support engineer New York, NY
- senior IT engineer New York, NY
- support engineer New York, NY
- system support engineer New York, NY
- production support engineer New York, NY
- junior application support engineer New York, NY
- lab support engineer New York, NY


