Remote SaaS Support Engineer: AI & API Demos

Chatsyncs

Remote job

Chatsyncs is seeking a remote Technical Support professional to help customers learn, onboard, and troubleshoot our SaaS platform. You will conduct product demos, resolve API/webhook issues, and document APIs and tutorials for users. The ideal candidate has 1-3 years in similar roles, strong English communication, and a proactive, independent mindset in a remote environment. Knowledge of AI tools and a passion for AI, automation, and SaaS will help drive customer success. #J-18808-Ljbffr Chatsyncs

Apply

Vacancy posted 2 days ago

Similar jobs that could be interesting for youBased on the Remote SaaS Support Engineer: AI & API Demos in New York, NY vacancy

Remote SaaS Support Engineer - API & Integrations
Evlo AI is seeking a customer support specialist to blend empathy with technical depth on our B2B SaaS platform used by thousands of teams. You will own... ...line of defense, diagnose API errors, troubleshoot... ...insights back to product and engineering, and help flag systemic issues...
Remote job
Evlo AI
New York, NY
4 days ago
Senior Technical Support Engineer - Telephony
$49.5k - $91.52k
Senior Technical Support Engineer - Telephony Remote Talkdesk is seeking a Sr.... ...Demonstrations: Conduct engaging demos of feature... ...of experience in SaaS Customer Support delivery... ...). Telephony & APIs: Knowledge of voice API... ...their customers through AI. Our global team of courageous...
Remote work
Temporary work
Work at office
Talkdesk
Eastern, KY
2 days ago
Support Engineer - AI-Powered SaaS, Remote (BD)
Bonusly is seeking a Support Engineer to deliver exceptional customer experiences by investigating... ...solutions. You will work with AI-driven tools, config integrations (Okta,... ...English communication, and curiosity about SaaS systems and AI-powered support. #J-1880...
Remote job
Smartly, Inc
New York, NY
2 days ago
Technical Support Engineer
$160k - $180k
...Technical Support Engineer (US) *Please Note: we are only considering... ...built for the AI era. Founded by red team... ...identity providers, and SaaS apps. You'll be the front... ...providers, and APIs Reproduce, diagnose,... ...employer match. Fully remote & uncapped PTO: Work from...
Remote work
Local area
Work from home
Push Security Ltd
Eastern, KY
4 days ago
Support Engineer
...Support Engineer Sardine is the leading agentic risk platform... ...in real time, prevent AI-driven attacks, and automate... ...work schedule. We're a remote-first team spread... ...issues across Sardine's API-driven platform. You... ...Experience supporting B2B SaaS products and/or working...
Remote work
Work at office
Work from home
Worldwide
Home office
Flexible hours
SARDINE
United States
4 days ago
Senior Technical Support Engineer
$90k - $114k
...Senior Technical Support Engineer Mirakl is powering the platform... ...days in office, 1 day remote. The Mirakl Support... ...-edge tools, including APIs, Webhooks, SMTP... ...our processes and our AI-based tools Solving... ...support experience in a SaaS or similar technical environment...
Remote work
Work at office
Venturefizz Product Management Community
Boston, MA
4 days ago
Senior Technical Support Engineer
...Senior Technical Support Engineer Join us as a Senior Technical Support Engineer... ...times, and monitor overall API health at scale. Proactive... ...—ideally within enterprise SaaS, fintech / blockchain, or trading... .../Typescript, or Golang AI Tooling & Automation: Hands-on...
Remote work
Immediate start
Work from home
Zero Hash
United States
3 days ago
Technical Support Engineer II
...Technical Support Engineer II CloudZero's Technical Support team is the bridge... ...hard problems land after our AI frontline (Fin) deflects the... ...dive deep into logs, queries, APIs, and data pipelines, tracing... ...Experience in a fast-paced startup or SaaS environment CloudZero is...
Remote work
Venturefizz Product Management Community
United States
4 days ago
Support Engineer
...Support Engineer Lithic is the modern card issuing and processing... ...'s developer-friendly APIs, direct network... ...Snowflake, Grafana/Loki, and AI-assisted workflows to... ...developer-platform B2B SaaS. ~ Strong debugging instincts... ...independently in a remote environment...
Remote work
Permanent employment
Full time
Work at office
Flexible hours
3 days per week
Lithic LLC
United States
5 days ago
Technical Support Engineer
$60k - $75k
...Position Title: Technical Support Engineer Reports to: VP,... ...professionals, powering agencies, SaaS companies, and web... ..., automation, and AI capabilities that help... ...as well as the use of APIs ~ Technical curiosity... ...focused work that comes with remote flexibility. This is...
Remote work
Work at office
Worldwide
Flexible hours
Duda
Louisville, CO
4 days ago
Technical Support Engineer
...Technical Support Engineer (TSE) for SmartSimple (SMS) The Technical Support... ...Required ~5+ years in SaaS technical Support or a similar... ...Working knowledge of SQL, REST APIs and integrations, SSO/MFA/OAuth... ...(ITIL); hands-on use of AI tools in Support work. What...
Remote work
Permanent employment
Flexible hours
Shift work
Foundant Technologies
United States
1 day ago
Technical Support Engineer
...Technical Support Engineer We're building the first voice interface... ...often with the help of AI. You'll need creativity... ...tools, understanding APIs, and debugging software... ...tools Background in Saas, developer tools, or... ...and the rest are remote, mostly US-based....
Remote work
H1b
Work at office
Immediate start
Relocation
Visa sponsorship
Flexible hours
Shift work
Wispr Flow
New York, NY
2 days ago
Senior Technical Support Engineer
$90k - $114k
...marketplaces and dropship, AI-powered... ...ambitious, passionate, and supportive colleagues. We're... ...Technical Support Engineer - Join the Future... ...days in office, 1 day remote. About the Team... ...tools, including APIs, Webhooks, SMTP configurations... ...experience in a SaaS or similar...
Remote work
Work at office
Worldwide
Mirakl
Boston, MA
1 day ago
Senior Customer Support Engineer
...Joining Collibra's Support Team Collibra seeks to expand our Support Engineering team with the addition of a... ...facing role, ideally in a SaaS environment. ~ Analytical... ...with Java and REST API. ~ Experience working... ...proficiency in leveraging AI tools (e.g., Claude, Gemini...
Remote work
Work experience placement
Flexible hours
Collibra
United States
4 days ago
Technical Support Engineer
$95k - $115k
...Technical Support Engineer We are looking for a detail-oriented... ...teams. You will use AI to automate the repetitive... ...to work. This is a remote position based in the... ...browser developer tools, and API calls to find root... ...role at a B2B SaaS company ~ Hands-on experience...
Remote work
Local area
Tango
United States
3 days ago
Senior Technical Support Engineer
...Join NiCE as a Technical Support Engineer At NiCE, we don't... ...of technologies such as SaaS, telecommunications, contact... .... Web Services and API knowledge and... ...Individual contributor. #LI-Remote About NiCE NICE... ...powerhouse that excels in AI, cloud and digital,...
Remote work
Work experience placement
Flexible hours
NICE
United States
3 days ago
Customer Support Engineer
$75k - $80k
...Opportunity As a Customer Support Engineer at Coursedog, you'll... ...fluently alongside AI-assisted tooling and automation... ...Bring ~3–4 years in SaaS technical support or... ...logs, and basic API responses to identify where... ...students succeed. We’re a remote-first, fast-growing...
Remote work
Flexible hours
Coursedog
United States
4 days ago
Technical Support Engineer
...Senior Technical Support Engineer Pakistan - Islamabad; Pakistan... ...- Lahore; Pakistan - Remote; Remote - Islamabad;... ...with industry leading AI, the Motive platform gives... ...of RESTful APIs, SQL, Developer Knowledge... ...understanding of tools for SAAS-based products ~ Proficient...
Remote work
Motive
United States
4 days ago
Technical Support Engineer
...Technical Support Engineer Remote - Vancouver, Canada At Branch, we power every... ...attribution, backed by AI-enhanced linking, is trusted... ...Toolkit: Proficiency with SQL and APIs, and hands-on experience... ...working within a high-growth SaaS environment. This role...
Remote work
Relocation
Branch
United States
2 days ago
Senior Support Engineer
...Senior Support Engineer As a Senior Support Engineer at Clutch... ..., SQL, scripting, AI, and internal tooling,... ...engineering, preferably in a B2B SaaS environment with... ...integration concepts ( SSL, REST APIs, JSON, XML) and how... ...In It For You? Remote Flexibility: Enjoy the...
Remote work
For contractors
Home office
Clutch
United States
1 day ago
Technical Support Engineer I
$85k - $95k
...Technical Support EngineerTines is the intelligent... ...with any API-enabled service. This... ...Technical Support Engineer provides technical... ...modifying workflows on remote sessions with customersBuilding... ...within a SaaS environment, ideally... ...or troubleshooting AI actions and agentic...
Remote work
Immediate start
Shift work
Weekday work
Tines
Boston, MA
17 hours ago
Technical Support Engineer
...Technical Support Engineer This position is listed on behalf... ...troubleshooting tools, databases, APIs, monitoring platforms,... ...and processes. This remote-first opportunity... ...years of experience in SaaS technical support or a... ..., and practical use of AI tools in support operations...
Remote work
Permanent employment
Work at office
Worldwide
Flexible hours
Jobgether
United States
1 day ago
Customer Support Engineer
$70k - $80k
...Customer Support Engineer Contentsquare is the all-in-one experience... ...replay, masking logic, APIs, and third-party... ...in working in a Web, SaaS and SDKs environment a... ...flexibility: hybrid and remote work policies - Generous... ...Contentsquare may use AI-assisted tools to help...
Remote work
Full time
Worldwide
Flexible hours
Shift work
Weekend work
Weekday work
Content Square
Phoenix, AZ
1 day ago
Technical Support Engineer (L2)
$1,200 per month
...Technical Support Analyst (L2) Runpod is the AI Developer Cloud. More than... ...We're a small, remote-first team. We take... ...internal teams, including engineering, sales, supply and... ...sessions, webinars, and demos for customers,... ...models as services or APIs, along with a deep...
Remote work
Home office
Visa sponsorship
Work visa
Flexible hours
Weekend work
Runpod
United States
1 day ago
Integration & IT Support Engineer
...30 years, IVM has supported organizations across... ...Integration & IT Support Engineer to join our team.... ...supporting IVM's APIs and developing and... ...IVM's APIs and SaaS services. Develop... ...Experience using AI tools for technical... ...in office / 2 days remote ~ Generous insurance...
Remote work
Full time
Work at office
IVM, Inc.
Indianapolis, IN
1 day ago
Support Engineer
$100k - $115k
...Support Engineer — TargetCRM / Notify360 Location: Remote — United States or Canada Employment Type:... ...issues. Use SQL, logs, APIs, and application monitoring... ...teams. Help build AI-assisted workflows for ticket... ...management systems, SaaS platforms, or equipment...
Remote work
Full time
Temporary work
Local area
Constellation Dealer Group
United, PA
5 days ago
Technical Support Engineer
...our cybersecurity SaaS portfolio. Our culture... ...who challenge, support, and inspire you to... ...customer liaison to Engineering, Sales, and Field Engineer... ...independently in remote environments -... ...Experience working with AI Chatbots such as... ...- Terraform - REST API usage & scripting (...
Remote work
Full time
Beyondtrust
Remote
23 days ago
Partnership Support Engineer
$136k - $152k
..., and to empower non-engineers to investigate some issues... ...As we expand into API-first, embedded, and AI-driven integrations,... ...personally. We’re a remote-first, work-anywhere,... ...looking for a Partnership Support Engineer to sit at... ...supporting B2B SaaS integrations or developer...
Remote work
Full time
Worldwide
Flexible hours
Wheelhouse
Remote
21 days ago
Technical Support Engineer
...leader in healthcare AI and has developed... ...clinical frontier model, supporting nearly 50 million... ...Technical Support Engineer who thrives at the... ...in a fast-paced SaaS environment. This... ...a call or have a remote session with a customer... ...debugging API integrations, working...
Remote work
Full time
Temporary work
Immediate start
Worldwide
Flexible hours
Shift work
Weekend work
Afternoon shift
Aidoc
Remote
16 days ago
Technical Support Engineer (SaaS & API)
incident, a SaaS company in New York, seeks a Technical Support Engineer to delight customers by solving complex technical challenges and guiding them through integrations with our API. The role collaborates with Product and Engineering to translate customer feedback into...
Incident
New York, NY
2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Remote SaaS Support Engineer: AI & API Demos. Be the first to apply!