Support Engineer - AI-Powered SaaS, Remote (BD)
Smartly, Inc
- Remote job
Bonusly is seeking a Support Engineer to deliver exceptional customer experiences by investigating issues and offering thoughtful solutions. You will work with AI-driven tools, config integrations (Okta, SFTP, ADP, Workday, BambooHR, Merge), and collaborate with Product Engineering to diagnose and fix bugs. Ideal candidates have 4+ years of live customer support experience, strong English communication, and curiosity about SaaS systems and AI-powered support. #J-18808-Ljbffr Smartly, Inc
- ...Anywhere in the USRemote Working: 100% remote working possibleSalary: On... ...ApplicationSector: IT & Tech, Marketing, Sales & BD, Enterprise Software, Data Analytics, SaaS & PaaSJob Type: Permanent, Full-... ...client is a next-generation B2B AI platform driving breakthrough...Remote workBdPermanent employmentFull timeHome office
- ...Business Development Consultant to support commercial expansion across the United States for an AI-powered animation platform. This... ...ideal candidate has 10+ years in BD, enterprise sales, or partnerships... ...media, entertainment, AI, SaaS, and tech industries. #J-18808...Remote jobBdFor contractorsFreelance
- Evlo AI is seeking a customer support specialist to blend empathy with technical depth on our B2B SaaS platform used by thousands of teams. You will own the first line of defense... ...will feed insights back to product and engineering, and help flag systemic issues before they...Remote job
- Chatsyncs is seeking a remote Technical Support professional to help customers learn, onboard, and troubleshoot our SaaS platform. You will conduct product demos, resolve API/webhook... ...mindset in a remote environment. Knowledge of AI tools and a passion for AI, automation,...Remote job
$78.95k - $120.62k
...currently seeking a Pharmacy Application Support Engineer (L2 / L3 Support) - REMOTE to join our team in Frisco, Texas (... ...solutions such as Omnicell, Pyxis, BD HealthSight, Epic Willow, Baxter,... .... We are one of the world's leading AI and digital infrastructure providers...Remote workBdTemporary workWork at officeFlexible hours- ...Power Apps Support Engineer Exp - 3-10 Years Bellevue - Washington (5 Days Onsite in a week) Job... ...Power Automate, desktop automation, and AI-enabled experiences Minimum Qualifications... ...related technologies Experience in SaaS product support, web frontend...Full timeWork experience placementLocal areaShift work
- ...deployment. We're looking for a part-time QA Engineer Intern to help us build an automated... ...preferred) or a comparable framework - must be AI based Test scripts covering SnapTax's... ...- approximately 10-15 hours per week Remote - flexible schedule around your classes Direct...Remote workHourly payPart timeFor contractorsFreelanceInternship10 hours per weekFlexible hours
- ...Support Engineer Bonusly is looking for a Support Engineer who can deliver... ...curious about Agentic AI who is motivated to refine, train... ...Are curious about how modern SaaS systems work, with enthusiasm... ...Compensation & Structure Remote in Bangladesh | Full-time & Contractual...Remote workFull timeContract workWork experience placementWork from homeMonday to FridayShift work
$110k - $130k
...customer oriented support role centered on providing... ...Senior IT Support Engineers ability to deliver... ...Provide onsite and remote assistance for... ...side applications, SAAS / cloud administrator... ...shut downs powering down network and restarting... ...Intelligence (AI): We may use Artificial...Remote workPermanent employmentFor contractorsWork experience placementHome officeFlexible hours$160k - $180k
...Technical Support Engineer (US) *Please Note: we are only considering candidates... ...extension built for the AI era. Founded by red team and... ...browsers, identity providers, and SaaS apps. You'll be the front... ...with employer match. Fully remote & uncapped PTO: Work from...Remote workLocal areaWork from home$110k - $135k
...Title: Technical Support Engineer Location : North America (Eastern... ...CTEM Platform. Powered by the SafeBreach Helm AI infrastructure layer and... ...advance your career Fully remote work and flexible PTO... ...role in cybersecurity or SaaS Security Fundamentals...Remote workCasual workFlexible hours$111.8k - $128.5k
...Senior Technical Support Engineer Cambridge Mobile Telematics is looking... ...crashes worldwide. We build AI to solve some of the most difficult... ...~ Experience supporting SaaS or mobile technical products... ...5 million drivers protected, powering 140+ programs across 25 countries...Remote workTemporary workWork experience placementSummer workWork from homeWorldwideFlexible hours- ...Support Engineer Sardine is the leading agentic risk platform for fighting... ...fraud in real time, prevent AI-driven attacks, and automate... ...arbitrary work schedule. We're a remote-first team spread across time... .... Experience supporting B2B SaaS products and/or working in...Remote workWork at officeWork from homeWorldwideHome officeFlexible hours
- ...Navina is a fast-growing digital health SaaS company that's on a mission to... ...the United States already use Navina's AI-powered solution that transforms complex and fragmented... ...Privia Health and Agilon. The Technical Support Engineer is a key contributor to our overall...Remote work
$90k - $114k
...Senior Technical Support Engineer Mirakl is powering the platform economy by helping businesses... ...– 4 days in office, 1 day remote. The Mirakl Support team... ...of our processes and our AI-based tools Solving... ...technical support experience in a SaaS or similar technical...Remote workWork at office- ...heart of science with powerful solutions that are... ...who trust Sapio to support discovery,... ...The Customer Support Engineer is the first point... ...diagnostics, and use AI-assisted tooling to... ...preferably a hosted or SaaS platform. ~3+ years... ...base platforms and remote session tools....Remote work
- ...Joining Collibra's Support Team Collibra seeks to expand our Support Engineering team with the addition of a Senior Technical... ...customer facing role, ideally in a SaaS environment. ~ Analytical and... ...proficiency in leveraging AI tools (e.g., Claude, Gemini, ChatGPT...Remote workWork experience placementFlexible hours
- ...Senior Technical Support Engineer Join us as a Senior Technical Support... ...role—ideally within enterprise SaaS, fintech / blockchain, or... ...Javascript/Typescript, or Golang AI Tooling & Automation: Hands-... ...system for digital money, powering the next generation of financial...Remote workImmediate startWork from home
- ...Join NiCE as a Technical Support Engineer At NiCE, we don't limit our challenges... ...of technologies such as SaaS, telecommunications, contact... ...contributor. #LI-Remote About NiCE NICE Ltd. (NASDAQ... ...innovation powerhouse that excels in AI, cloud and digital, NiCE is...Remote workWork experience placementFlexible hours
- ...Technical Support Engineer II CloudZero's Technical Support team is the... ...hard problems land after our AI frontline (Fin) deflects the... ...Build the knowledge content that powers AI deflection: docs, runbooks... ...in a fast-paced startup or SaaS environment CloudZero is...Remote work
- ...Senior Technical Support Engineer Pakistan - Islamabad; Pakistan - Karachi... ...- Lahore; Pakistan - Remote; Remote - Islamabad; Remote -... ...Combined with industry leading AI, the Motive platform gives you... ...and understanding of tools for SAAS-based products ~ Proficient...Remote work
$85k - $135k
...distribution. Kalepa is building AI that can perform that work. We... ...addition to our NY office, we have remote employees speaking 10+ languages... ...for an exceptional Technical Support Engineer with 3-5 years of experience in B2B SaaS technical support, customer-facing...Remote workWork at office- ...Customer Support Consultant About the Company... ...impact the bottom line. Powerful algorithms and AI can address these... ...opportunities, and partner with engineering, platform, and... ...within a high-growth SaaS company at the... ...teams. Location: Remote – India; % Required Experience...Remote workRotational program
- ...Technical Support Engineer Our client is an AI sales coach that provides sales reps with real-time guidance during live calls, pre-call dossiers, and... ...engineering, IT, or implementation role, ideally at a B2B SaaS company selling to enterprises. • Hands-on IT...Remote work
- ...build out our Technical Support function at Cyberhaven. The Technical Support Engineer candidate is passionate... ...and experience with a Saas based security product.... ...work, not against it. AI Changed Work. We Protect... ...tools that include AI-powered features to help with tasks...Remote workImmediate start
- ...Senior Technical Support Engineer - Spanish Pakistan - Remote Motive empowers the people who run physical operations... .... Combined with industry leading AI, the Motive platform gives you... ...development process and tools for a SAAS based product. ~ Candidate must possess...Remote work
- ...Support Engineer Lithic is the modern card issuing and processing... ...Our infrastructure powers card programs for 100+... ...Snowflake, Grafana/Loki, and AI-assisted workflows to... ...developer-platform B2B SaaS. ~ Strong debugging... ...independently in a remote environment Crack...Remote workPermanent employmentFull timeWork at officeFlexible hours3 days per week
- ...weekly pipeline tracking. Support discovery, meeting prep,... .... Coordinate with BD partners, primes, and... ...govtech, defense tech, SaaS, or consulting. ~ Highly... ...~ Interested in DoD, AI, software, and mission-focused... ...130K–$170K OTE, equity, remote role, with compensation...Remote workBdFull timeContract workImmediate start
- ...The Role Support Engineers sit at L2 in our support stack — L1 (Technical... ...technical support role in a B2B SaaS environment. ~ Comfortable... ...~ Hands-on experience with AI development tools and workflow... ...What We Offer Fully remote work. Stock options. Health...Remote workShift workWeekday work
$60k - $75k
...Position Title: Technical Support Engineer Reports to: VP, Customer... ...for professionals, powering agencies, SaaS companies, and web teams as... ...collaboration, automation, and AI capabilities that help customers... ...work that comes with remote flexibility. This is why we...Remote workWork at officeWorldwideFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Support Engineer - AI-Powered SaaS, Remote (BD). Be the first to apply!
- software technical support engineer New York, NY
- line support engineer New York, NY
- junior application support engineer New York, NY
- IT engineer New York, NY
- application support engineer New York, NY
- remote support engineer New York, NY
- IT software developer New York, NY
- implementation support engineer New York, NY
- application support developer New York, NY
- senior IT engineer New York, NY





