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Technical Support Specialist for SaaS & AI Platforms

$60k - $67k

Conductor, Inc.

Conductor, located in New York, is seeking a Customer Support Specialist. This role requires a commitment to customer service excellence while providing technical support across various channels, including chat and email. The ideal candidate has at least three years of experience in customer service and a Bachelor’s degree in a related field. Knowledge of HTML, JavaScript, and experience in a SaaS environment will enhance your ability to assist customers effectively. Competitive compensation between $60,000 and $67,000 is offered for this position. #J-18808-Ljbffr Conductor

Vacancy posted 4 days ago
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