Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Technical Support Specialist for SaaS & AI Platforms

$60k - $67k

Conductor

Conductor, located in New York, is seeking a Customer Support Specialist. This role requires a commitment to customer service excellence while providing technical support across various channels, including chat and email. The ideal candidate has at least three years of experience in customer service and a Bachelor’s degree in a related field. Knowledge of HTML, JavaScript, and experience in a SaaS environment will enhance your ability to assist customers effectively. Competitive compensation between $60,000 and $67,000 is offered for this position. #J-18808-Ljbffr Conductor

Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Technical Support Specialist for SaaS & AI Platforms in New York, NY vacancy
  •  ...is a global Intelligent Support-as-a-Service leader,...  ...deliver secure customer and technical support. We operate...  ...of the world's leading SaaS, software, or hardware...  ...customers understand the platform, its best practices, and...  ...using generative AI to improve operational... 
    Platform
    Temporary work
    Remote work
    Monday to Friday

    SupportYourApp

    New York, NY
    4 days ago
  • $45k - $75k

    SaaS Support Analyst with AI & Automation - Grow Fast — Remote This role sits at an interesting intersection...  ...-$75,000 depending on experience and technical depth. The automation/AI component...  ...is a leading real estate SaaS platform helping agents, teams, and brokerages... 
    Platform
    Work at office
    Remote work

    Sierra Interactive

    New York, NY
    1 day ago
  • CENTRL is seeking a customer support specialist to respond to product functionality and technical support requests for our enterprise clients. You will...  .... Join CENTRL to support a leading AI-powered risk and compliance platform used by financial institutions worldwide... 
    Platform
    Worldwide

    CENTRL

    New York, NY
    2 days ago
  •  ...are one of the fastest growing SaaS companies in the United States....  ...suppliers, using the City Hive platform. City Hive is seeking an experienced Technical Support Specialist to join our Tier 2 support team...  ...bottlenecks Proficiency with AI tools such as ChatGPT, Claude,... 
    Platform
    Full time
    Local area

    City Hive Inc.

    New York, NY
    1 day ago
  • $57.3k - $66.6k

     ...Greenhouse is looking for a Technical Support Specialist to join our team! As customer...  ...features, but as a platform for organizational change. You...  ...Experience using Zendesk required SaaS experience Excellent problem...  ...designing and responsibly using AI tools to transform how we... 
    Platform
    For contractors
    Work experience placement
    Work at office
    Local area
    Remote work

    The Wrap

    New York, NY
    1 day ago
  •  ...a global Intelligent Support-as-a-Service leader, partnering...  ...secure customer and technical support. We operate...  ...the world's leading SaaS, software, or hardware...  ...to enhance the platform experience; Maintain...  ...LinkedIn. Over 1500+ specialists who already deliver exceptional... 
    Platform
    Remote job
    For contractors
    Home office
    Trial period
    Flexible hours

    SupportYourApp

    New York, NY
    3 days ago
  •  ...Founded in 2020, Regal is the AI Agent Platform. Regal gives every company...  ...to take action. Power better support, sales, and operations –...  ...experience with our growing Technical Support team! In this role,...  ...of the following areas: SQL, SaaS, SMS Marketing, Email Marketing... 
    Platform
    Internship
    Work at office
    Flexible hours

    Regal

    New York, NY
    26 days ago
  • $95k - $130k

     ...OVERVIEWModern Treasury is hiring a Technical Support Specialist to investigate, triage, and...  ...running payments on our platform.This role reports to the...  ...decisions.Modern Treasury leverages AI heavily. This role is best...  ...technical roles at B2B SaaS companies, in functions such... 
    Platform
    Local area

    Modern Treasury

    New York, NY
    2 days ago
  •  ...brands have used our AI-powered, all-in-one platform to manage, test, plan...  ...the Director, Customer Support Operations and will serve as a technical expert and team...  ...Technical Customer Support Specialist, you will own...  ...account management in B2B SaaS 1+ years demonstrated... 
    Platform
    Remote work
    Flexible hours

    Measured

    New York, NY
    1 day ago
  • CENTRL is a leading risk and compliance SaaS company hiring a Product Support Specialist to resolve client issues on the Enterprise platform. You will become a product expert, ensuring high service standards and guiding customers through functionality, configuration, and... 
    Platform
    Remote job
    Day shift

    Centrl

    New York, NY
    3 days ago
  •  ...a fully remote company with a 60+ distributed team, delivering real estate SaaS platforms for agents, teams, and brokerages across the U.S. and Canada. The role blends traditional SaaS support with GenAI, low-code, and automation work, offering opportunities to build internal... 
    Platform
    Remote job

    Sierra Interactive

    New York, NY
    1 day ago
  • Respond to product functionality and technical support requests for enterprise clients....  ...in customer service for SaaS application support. Excellent technical...  ...problem-solving skills. About CENTRL: AI-powered risk and compliance platform for financial institutions... 
    Platform
    Remote job
    Worldwide
    Day shift

    CENTRL Inc

    New York, NY
    2 days ago
  • $66k

     ...re the one they trust. Most support teams can't tell a K-1 from...  ...fix that every firm on the platform benefits from. We've...  ...profession. What You'll Own As a Technical Support Specialist, you're the person a firm...  ...About Filed Filed is the AI tax preparer trusted by America... 
    Platform
    Remote job
    Immediate start
    Home office

    FILED

    New York, NY
    2 days ago
  •  ...core product features that support thousands of parallel AI agents solving logistics...  ...users. Ship end-to-end SaaS features for enterprise logistics...  ..., product decisions, and technical direction. Help define...  ...in a SaaS or platform environment. ~ Ability to... 
    Platform
    Full time
    Temporary work
    Work at office
    Remote work
    Home office

    Pallet

    New York, NY
    5 days ago
  • $60.1k - $107.69k

     ...Overview We are looking for a Senior Technical Support Specialist with strong experience in plastic injection...  ...technical support by using emerging AI, automation, and connected Autodesk...  ...Autodesk Fusion, Inventor, or other CAD/CAE platforms. Experience with CFD, FEA, thermal,... 
    Platform

    Autodesk, Inc

    New York, NY
    1 day ago
  • $220k - $350k

     ...Description About Stuut Stuut is the AI coworker that runs order-to-...  ...billion has moved through the platform to date. Founded in New...  ...We’re hiring a Member of Technical Staff – AI/ML to design, build...  ...providers Bonus: fintech, B2B SaaS, or AR/AP domain experience... 
    Platform
    Full time
    Flexible hours

    Stuut

    New York, NY
    16 days ago
  •  ...company that provides AI powered enterprise-grade...  ..., venture backed SaaS firm leading the way in...  ...you will be a product support specialist who solves issues on our...  ...our Enterprise B2B SaaS platform. Position Overview: In...  ...functionality and technical support requests for our... 
    Platform
    Apprenticeship
    Local area
    Remote work
    Worldwide
    Day shift

    Centrl

    New York, NY
    3 days ago
  •  ...opportunity through its AI-powered GRC Intelligence Platform. More than 50% of the Fortune...  ...looking for a Customer Support Specialist (German Bilingual) to...  ..., guiding them through technical challenges and ensuring...  ...role, preferably for a SaaS or technology product.... 
    Platform
    Remote work
    Work from home
    Shift work
    Weekday work

    OpenKrill

    New York, NY
    1 day ago
  • $25 - $30 per hour

     ...and locally accessible for enterprises and AI innovators around the world. With 32...  ...subscription Join Vultr Vultr is seeking a Technical Support Specialist to support our customers and internal teams by responding to platform alerts, troubleshooting technical issues,... 
    Platform
    Hourly pay
    Work at office
    Immediate start
    Remote work
    Flexible hours
    Shift work

    Vultr

    New York, NY
    2 days ago
  • $144k - $160k

     ...the trusted automation platform for law firm operations...  ...the only cloud-native SaaS platform that unifies financial...  ...action. With embedded AI, predictive analytics,...  ...a next-generation support organization for the future...  ...for a  Principal Technical Support Analyst to help... 
    Platform
    Remote work
    Flexible hours
    Shift work

    Elite Technology

    New York, NY
    a month ago
  • $88k - $123k

     ...for the way people and AI agents work today. As one...  ...securely adopt the SaaS and AI tools they need...  ...re looking for a Senior Technical SEO Analyst to improve...  ...attract qualified audiences, support conversion, and build...  ...require code or platform development. Reporting... 
    Platform
    Immediate start
    Remote work

    1Password

    New York, NY
    9 hours ago
  •  ...services for both cloud/SAAS-based-on-demand...  ...acting as a pillar of support for all their data integrations...  ...4 About the Role: As a Technical Sales Associate, you will...  .... Experience with AI-enabled tools (e.g., Claude...  ...or workflow automation platforms) to enhance sales... 
    Platform
    Remote work
    Shift work
    Day shift

    DBSync

    New York, NY
    1 day ago
  • $97k - $121k

     ...Combined with industry leading AI, the Motive platform gives you complete...  ...authority. Consequently, a strong technical foundation plays a critical...  ...As a Senior Technical SEO Specialist at Motive, you'll be a core...  ...experience, ideally in B2B SaaS or complex, multi-template... 
    Platform
    Remote job
    Temporary work
    For contractors
    Work experience placement
    Local area

    Gomotive

    New York, NY
    2 days ago
  •  ...is hiring for a remote Talent Success Support Engineer. You will triage and investigate...  ...engage with talent applying on our platform, reproduce issues, and guide users through...  ...through troubleshooting while collaborating with the AI-enabled SaaS stack. #J-18808-Ljbffr Mercor
    Platform
    Remote job

    Mercor

    New York, NY
    2 days ago
  • ChatPlace — SaaS-платформа для блогеров, экспертов и предпринимателей, которые продвигают и продают свои продукты через контент. Здесь вы будете проводить ручное тестирование и писать автотесты на JS/TS с Playwright, сотрудничая с командой разработчиков и дизайна. Требуется... 
    Platform
    Remote job

    ChatPlace

    New York, NY
    2 days ago
  •  ...seeking a Product Manager to shape the evolution of a multi-tenant SaaS platform. You will own the lifecycle of features from discovery to...  ...scalable, secure, and compliant solutions with an emphasis on AI-powered capabilities. You will work with engineering, design, and... 
    Platform
    Remote job

    Atomic - Remote Jobs

    New York, NY
    1 day ago
  •  ...shape the user experience of SimioAccelerate, a self-serve, AI-driven platform for nonprofit donor data, scoring, and campaign recommendations...  ...interfaces for data upload, dashboards, and insights within SaaS apps. You'll work with cross-functional teams, use AI tools in... 
    Platform
    Remote job

    Moore, A Series LLC

    New York, NY
    2 days ago
  •  ...Head of Marketing, Post-Acute Care & SNF AI SaaS Platform About the Company Rapidly growing healthcare technology company developing AI-powered solutions for skilled nursing facilities Industry Information Technology and Services Type Privately Held... 
    Platform

    Confidential

    New York, NY
    3 days ago
  • $50 per hour

     ...VP People/ Human Resources - Series C AI Platform - United States (NYC/East Coast) Zearch...  ...partnering with a fast-growing, Series C AI SaaS company to appoint it's first VP People/...  ...~ A track record of hiring deeply technical talent in a competitive market ~ Hands... 
    Platform
    Full time

    Zearch

    New York, NY
    1 day ago
  •  ...Customer Success Leader | AI Agent Platform | New York City Salary: $200k-$250K base/ $260k- $340k OTE + equity | Full-time...  ..., ideally at an early-stage or high-growth B2B SaaS company Comfort with technical products, and a working understanding of how deployment... 
    Platform
    Full time
    Work at office

    3Search

    New York, NY
    4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Technical Support Specialist for SaaS & AI Platforms. Be the first to apply!