Technical Support Specialist for SaaS & AI Platforms
$60k - $67kConductor, Inc.
Conductor, located in New York, is seeking a Customer Support Specialist. This role requires a commitment to customer service excellence while providing technical support across various channels, including chat and email. The ideal candidate has at least three years of experience in customer service and a Bachelor’s degree in a related field. Knowledge of HTML, JavaScript, and experience in a SaaS environment will enhance your ability to assist customers effectively. Competitive compensation between $60,000 and $67,000 is offered for this position. #J-18808-Ljbffr Conductor
$95k - $130k
...OVERVIEWModern Treasury is hiring a Technical Support Specialist to investigate, triage, and... ...running payments on our platform.This role reports to the... ...decisions.Modern Treasury leverages AI heavily. This role is best... ...technical roles at B2B SaaS companies, in functions such...PlatformLocal area$65k - $80k
...Triple Whale is the AI operating system built... ..., often agency-supported, running custom stacks... .... As an Enterprise Technical Product Support Specialist, you'll be the dedicated... ...or mid-market SaaS accounts, ideally in... ...server-side tracking, ad-platform integrations, and...PlatformLive inImmediate startRemote work- ...portfolio of vertical SaaS companies. Most private... ...and the right software platform can lift that ceiling by... ...the Role Members of Technical Staff (MTS) are the... ...growth. How We Use AI in Our Hiring Process:... ...by humans. We use AI to support efficiency and consistency...Platform
- Supporting clients through technical integrations and data solutions, the full-time remote Technical Services Specialist will lead projects from scoping to delivery,... ...data solutions for a SaaS platform Demonstrated success in... ...solutions Familiarity with AI tools and agents is...PlatformFull timeRemote work
- A leading AI-native revenue platform is seeking a highly capable Technical Support Engineer to manage technical support requests. The role involves troubleshooting issues, collaborating with cross-functional teams, and ensuring a world-class experience for merchants. Candidates...Platform
$79k
...Technical Product Support Specialist We built Bubble with a clear mission: to empower everyone to create software. Our AI visual development platform lets anyone, from first-time entrepreneurs to enterprise teams, take an idea from prompt to fully-functional, scalable...PlatformWork at officeWorldwideShift workWeekend work- ...together. We're building AI-powered wealth... ...estate planning, all in one platform instead of scattered across... ...'re seeking a skilled Support Analyst with 3-5 years... ...members. You'll troubleshoot technical issues, collaborate... ...or technical role; SaaS startup or FinTech experience...PlatformWork at officeRelocationMonday to Friday
- Tabs is the leading AI-native revenue platform for modern finance and accounting teams. Tabs agents... ...for a highly capable, fast-thinking Technical Support Analyst to help manage the increasing... ...success role, preferably in a SaaS or fintech environment. Exceptional...PlatformFull timeContract workWork at office
- Supporting the sales team remotely, the entry-level Technical Sales Associate will engage customers, conduct product demonstrations... ...1+ years of experience in SaaS, IT sales, or related... ...Salesforce, Hubspot, or similar platforms Experience with AI-enabled tools to enhance...PlatformRemote work
- You You have a strong technical background, a passion for... ...hands-on experience in SaaS and IT sales. You love... ...Sales Associate, you will support the sales team in... ...environment. Experience with AI‑enabled tools (e.g.,... ...or workflow automation platforms) to enhance sales productivity...PlatformRemote workShift work
- A growing AI service solutions company in New York City is seeking an Agent Product Manager to lead a core product line from discovery... ...3-6 years of product management experience, preferably in B2B SaaS or AI. The successful candidate will synthesize customer feedback...Platform
- Pylon, the agentic support platform, is seeking a results-driven SaaS sales professional to own full-cycle sales for inbound and outbound opportunities. You... ...in SF or NYC, you’ll thrive selling differentiated, technical products, and you’ll be comfortable outbound...Platform
$155k - $170k
A leading AI software company in New York is seeking a Sales Leader to shape and execute... ...strategy for their innovative software platform. You will lead a high-performing sales team... ...candidate has 8+ years of experience in B2B SaaS sales, a proven track record of managing...Platform- A fast-growing AI service company is seeking an Agent Product Manager to own core product lines and collaborate with cross-functional... ...to 6 years of product management experience, particularly in B2B SaaS or AI. Responsibilities include defining product roadmaps, bridging...PlatformFull time
- ...drive revenue for our enterprise document platform. You will own the full sales cycle from... ...prospecting to close, engaging with senior technical and business stakeholders to articulate... ...track record in high-velocity enterprise B2B SaaS sales, comfort speaking about APIs,...Platform
- Moab is seeking a dedicated support team member to ensure customer satisfaction by managing inquiries... ..., curious about technology, familiar with AI tools, and can manage multiple threads effectively. Prior experience in B2B SaaS support or related industries is a...
- ...Tech, Marketing, Sales & BD, Enterprise Software, Data Analytics, SaaS & PaaSJob Type: Permanent, Full-time, Home-office basedApply... ...this job nowJob DescriptionOur client is a next-generation B2B AI platform driving breakthrough revenue opportunities across marketing, sales...PlatformPermanent employmentFull timeRemote workHome office
- ...Responsibilities Deploy and scale our AI-agent infrastructure. Own observability end to end. Own CI/CD. Make shipping... ...experience as a product. Build for the product, not just the platform. Requirements ~4+ years of hands‑on experience operating production...Platform
- A pioneering AI discovery platform in New York City is looking for an Account Executive to drive new business. This full-cycle SaaS sales role focuses on prospecting, demos, and closing accounts. Candidates should have at least 2 years of B2B SaaS sales experience, including...Platform
- Veeva Systems, Inc. is seeking an experienced technical product manager to design and deliver high-value AI Agent solutions for Veeva QualityDocs and... ...that automate processes across these platforms. Join a fast-growing SaaS leader, collaborating with engineering and...PlatformRemote job
- ...Member of Technical Staff (QA Engineer - Agentic Systems) Join a fast-growing AI startup transforming how pharmaceutical companies... ...hire, owning quality across a platform powered by LLMs, agentic systems... ..., vision, 401(k), relocation support, and unlimited PTO Help shape...PlatformRelocation package
- ...seeking a Staff Product Manager to lead evolution of the core SaaS platform from Midtown NYC with ~30% in‑office presence. You will shape how... ...product experience and engineering, drive adoption, and use AI tools to accelerate discovery and delivery. The role requires 8...PlatformWork at office
$54k - $80k
...Application Analyst in Customer Support plays a pivotal role... ...offering specialized technical support across a... ..., network and Windows platforms, and strengthening... ...the Technical Support Specialist creates, resolves, and... ...ideally within a tech or SaaS environment.Customer-focused...PlatformRemote workMonday to FridayShift workAfternoon shift- ...Job Opportunity OffDeal is the world's first AI-native investment bank for small businesses.... ...getting started. The Role As a Member of Technical Staff, you'll work directly with the CTO to build the AI-native platform that empowers our investment bankers to be 10x...PlatformWork experience placementRelocation package
- ...Member Of Technical Staff, Machine Learning Drug discovery is a prediction problem. Scientists... ...humans. At Inductive Bio, we're using AI to build in silico models that more... ...engineers to integrate models into our software platform, which is used by drug discovery...Platform
$180k - $260k
...someone Apply Refer someone Profound is the marketing platform for the age of AI search. The way brands reach people is being rewritten -... ..., high-performance teams Clear communication with both technical and non-technical partners Ownership mindset and...PlatformWork at office- ...work. We're creating a new category of AI-native creative tooling: a collaborative... ...ecosystem to direct AI end-to-end. Our platform combines real-time collaborative... ...Role We're looking for a Member of Technical Staff to help build the core product and...PlatformWork at office
$175k - $260k
...someone Apply Refer someone Profound is the marketing platform for the age of AI search. The way brands reach people is being rewritten -... ...speed, iteration, and meaningful impact. We are happy to support visa sponsorship for qualified international candidates....PlatformWork at officeVisa sponsorship$200k - $250k
...Our institutional digital assets platform spans trading, investment banking, asset... ...edge data center infrastructure to power AI and high-performance computing, addressing... ...dimension. You'll move fluidly between deep technical exploration and shipping production-grade...PlatformLocal areaFlexible hours$300 per month
...Delangue and many other operators/technical leaders. _"Basis is on the... ...." — Prashant Mital, Applied AI Lead, OpenAI_ The Work... ...tool design) ~ Agent Platform (e.g. harness engineering, eval... ...benefits package designed to support your physical, mental, and financial...PlatformWork at officeShift work
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