Technical Support Specialist for SaaS & AI Platforms
$60k - $67kConductor
Conductor, located in New York, is seeking a Customer Support Specialist. This role requires a commitment to customer service excellence while providing technical support across various channels, including chat and email. The ideal candidate has at least three years of experience in customer service and a Bachelor’s degree in a related field. Knowledge of HTML, JavaScript, and experience in a SaaS environment will enhance your ability to assist customers effectively. Competitive compensation between $60,000 and $67,000 is offered for this position. #J-18808-Ljbffr Conductor
- ...is a global Intelligent Support-as-a-Service leader,... ...deliver secure customer and technical support. We operate... ...of the world's leading SaaS, software, or hardware... ...customers understand the platform, its best practices, and... ...using generative AI to improve operational...PlatformTemporary workRemote workMonday to Friday
$45k - $75k
SaaS Support Analyst with AI & Automation - Grow Fast — Remote This role sits at an interesting intersection... ...-$75,000 depending on experience and technical depth. The automation/AI component... ...is a leading real estate SaaS platform helping agents, teams, and brokerages...PlatformWork at officeRemote work- CENTRL is seeking a customer support specialist to respond to product functionality and technical support requests for our enterprise clients. You will... .... Join CENTRL to support a leading AI-powered risk and compliance platform used by financial institutions worldwide...PlatformWorldwide
- ...are one of the fastest growing SaaS companies in the United States.... ...suppliers, using the City Hive platform. City Hive is seeking an experienced Technical Support Specialist to join our Tier 2 support team... ...bottlenecks Proficiency with AI tools such as ChatGPT, Claude,...PlatformFull timeLocal area
$57.3k - $66.6k
...Greenhouse is looking for a Technical Support Specialist to join our team! As customer... ...features, but as a platform for organizational change. You... ...Experience using Zendesk required SaaS experience Excellent problem... ...designing and responsibly using AI tools to transform how we...PlatformFor contractorsWork experience placementWork at officeLocal areaRemote work- ...a global Intelligent Support-as-a-Service leader, partnering... ...secure customer and technical support. We operate... ...the world's leading SaaS, software, or hardware... ...to enhance the platform experience; Maintain... ...LinkedIn. Over 1500+ specialists who already deliver exceptional...PlatformRemote jobFor contractorsHome officeTrial periodFlexible hours
- ...Founded in 2020, Regal is the AI Agent Platform. Regal gives every company... ...to take action. Power better support, sales, and operations –... ...experience with our growing Technical Support team! In this role,... ...of the following areas: SQL, SaaS, SMS Marketing, Email Marketing...PlatformInternshipWork at officeFlexible hours
$95k - $130k
...OVERVIEWModern Treasury is hiring a Technical Support Specialist to investigate, triage, and... ...running payments on our platform.This role reports to the... ...decisions.Modern Treasury leverages AI heavily. This role is best... ...technical roles at B2B SaaS companies, in functions such...PlatformLocal area- ...brands have used our AI-powered, all-in-one platform to manage, test, plan... ...the Director, Customer Support Operations and will serve as a technical expert and team... ...Technical Customer Support Specialist, you will own... ...account management in B2B SaaS 1+ years demonstrated...PlatformRemote workFlexible hours
- CENTRL is a leading risk and compliance SaaS company hiring a Product Support Specialist to resolve client issues on the Enterprise platform. You will become a product expert, ensuring high service standards and guiding customers through functionality, configuration, and...PlatformRemote jobDay shift
- ...a fully remote company with a 60+ distributed team, delivering real estate SaaS platforms for agents, teams, and brokerages across the U.S. and Canada. The role blends traditional SaaS support with GenAI, low-code, and automation work, offering opportunities to build internal...PlatformRemote job
- Respond to product functionality and technical support requests for enterprise clients.... ...in customer service for SaaS application support. Excellent technical... ...problem-solving skills. About CENTRL: AI-powered risk and compliance platform for financial institutions...PlatformRemote jobWorldwideDay shift
$66k
...re the one they trust. Most support teams can't tell a K-1 from... ...fix that every firm on the platform benefits from. We've... ...profession. What You'll Own As a Technical Support Specialist, you're the person a firm... ...About Filed Filed is the AI tax preparer trusted by America...PlatformRemote jobImmediate startHome office- ...core product features that support thousands of parallel AI agents solving logistics... ...users. Ship end-to-end SaaS features for enterprise logistics... ..., product decisions, and technical direction. Help define... ...in a SaaS or platform environment. ~ Ability to...PlatformFull timeTemporary workWork at officeRemote workHome office
$60.1k - $107.69k
...Overview We are looking for a Senior Technical Support Specialist with strong experience in plastic injection... ...technical support by using emerging AI, automation, and connected Autodesk... ...Autodesk Fusion, Inventor, or other CAD/CAE platforms. Experience with CFD, FEA, thermal,...Platform$220k - $350k
...Description About Stuut Stuut is the AI coworker that runs order-to-... ...billion has moved through the platform to date. Founded in New... ...We’re hiring a Member of Technical Staff – AI/ML to design, build... ...providers Bonus: fintech, B2B SaaS, or AR/AP domain experience...PlatformFull timeFlexible hours- ...company that provides AI powered enterprise-grade... ..., venture backed SaaS firm leading the way in... ...you will be a product support specialist who solves issues on our... ...our Enterprise B2B SaaS platform. Position Overview: In... ...functionality and technical support requests for our...PlatformApprenticeshipLocal areaRemote workWorldwideDay shift
- ...opportunity through its AI-powered GRC Intelligence Platform. More than 50% of the Fortune... ...looking for a Customer Support Specialist (German Bilingual) to... ..., guiding them through technical challenges and ensuring... ...role, preferably for a SaaS or technology product....PlatformRemote workWork from homeShift workWeekday work
$25 - $30 per hour
...and locally accessible for enterprises and AI innovators around the world. With 32... ...subscription Join Vultr Vultr is seeking a Technical Support Specialist to support our customers and internal teams by responding to platform alerts, troubleshooting technical issues,...PlatformHourly payWork at officeImmediate startRemote workFlexible hoursShift work$144k - $160k
...the trusted automation platform for law firm operations... ...the only cloud-native SaaS platform that unifies financial... ...action. With embedded AI, predictive analytics,... ...a next-generation support organization for the future... ...for a Principal Technical Support Analyst to help...PlatformRemote workFlexible hoursShift work$88k - $123k
...for the way people and AI agents work today. As one... ...securely adopt the SaaS and AI tools they need... ...re looking for a Senior Technical SEO Analyst to improve... ...attract qualified audiences, support conversion, and build... ...require code or platform development. Reporting...PlatformImmediate startRemote work- ...services for both cloud/SAAS-based-on-demand... ...acting as a pillar of support for all their data integrations... ...4 About the Role: As a Technical Sales Associate, you will... .... Experience with AI-enabled tools (e.g., Claude... ...or workflow automation platforms) to enhance sales...PlatformRemote workShift workDay shift
$97k - $121k
...Combined with industry leading AI, the Motive platform gives you complete... ...authority. Consequently, a strong technical foundation plays a critical... ...As a Senior Technical SEO Specialist at Motive, you'll be a core... ...experience, ideally in B2B SaaS or complex, multi-template...PlatformRemote jobTemporary workFor contractorsWork experience placementLocal area- ...is hiring for a remote Talent Success Support Engineer. You will triage and investigate... ...engage with talent applying on our platform, reproduce issues, and guide users through... ...through troubleshooting while collaborating with the AI-enabled SaaS stack. #J-18808-Ljbffr MercorPlatformRemote job
- ChatPlace — SaaS-платформа для блогеров, экспертов и предпринимателей, которые продвигают и продают свои продукты через контент. Здесь вы будете проводить ручное тестирование и писать автотесты на JS/TS с Playwright, сотрудничая с командой разработчиков и дизайна. Требуется...PlatformRemote job
- ...seeking a Product Manager to shape the evolution of a multi-tenant SaaS platform. You will own the lifecycle of features from discovery to... ...scalable, secure, and compliant solutions with an emphasis on AI-powered capabilities. You will work with engineering, design, and...PlatformRemote job
- ...shape the user experience of SimioAccelerate, a self-serve, AI-driven platform for nonprofit donor data, scoring, and campaign recommendations... ...interfaces for data upload, dashboards, and insights within SaaS apps. You'll work with cross-functional teams, use AI tools in...PlatformRemote job
- ...Head of Marketing, Post-Acute Care & SNF AI SaaS Platform About the Company Rapidly growing healthcare technology company developing AI-powered solutions for skilled nursing facilities Industry Information Technology and Services Type Privately Held...Platform
$50 per hour
...VP People/ Human Resources - Series C AI Platform - United States (NYC/East Coast) Zearch... ...partnering with a fast-growing, Series C AI SaaS company to appoint it's first VP People/... ...~ A track record of hiring deeply technical talent in a competitive market ~ Hands...PlatformFull time- ...Customer Success Leader | AI Agent Platform | New York City Salary: $200k-$250K base/ $260k- $340k OTE + equity | Full-time... ..., ideally at an early-stage or high-growth B2B SaaS company Comfort with technical products, and a working understanding of how deployment...PlatformFull timeWork at office
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