Customer Support Analyst - Morning Shift (Fully Remote)
CENTRL Inc
New York, NY
- Remote job
Respond to product functionality and technical support requests for enterprise clients. Perform troubleshooting and collaborate with internal engineering teams. Help develop support processes and customer support metrics. Qualifications: Bachelor's degree or equivalent practical experience. 1-3 years of experience in customer service for SaaS application support. Excellent technical aptitude and problem-solving skills. About CENTRL: AI-powered risk and compliance platform for financial institutions worldwide. Collaborative, dynamic, fast-paced culture focused on innovation and client delight. CENTRL CENTRL is a risk and compliance technology company providing AI-powered enterprise-grade solutions for financial institutions. Founded in 2015, it is a high-growth, venture-backed SaaS firm with offices in Silicon Valley, New York, India, and the UK. #J-18808-Ljbffr CENTRL Inc
Vacancy posted 11 hours ago
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