Remote SaaS Support Analyst — GenAI & Automation
Sierra Interactive
- Remote job
Sierra Interactive is a fully remote company with a 60+ distributed team, delivering real estate SaaS platforms for agents, teams, and brokerages across the U.S. and Canada. The role blends traditional SaaS support with GenAI, low-code, and automation work, offering opportunities to build internal tooling and scale operations. You will help clients use our CRM and IDX websites, while exploring automation, documentation, and knowledge management to improve outcomes and efficiency. #J-18808-Ljbffr Sierra Interactive
$45k - $75k
SaaS Support Analyst with AI & Automation - Grow Fast — Remote This role sits at an interesting intersection of traditional SaaS customer support and emerging AI/automation... ...valuable in the market. The explicit call for GenAI, low-code, and automation experience signals that...Remote workWork at office- CENTRL is a leading risk and compliance SaaS company hiring a Product Support Specialist to resolve client issues on the Enterprise platform. You will... ...and knowledge base improvements to support scale. This role is fully remote with a morning shift. #J-18808-Ljbffr CentrlRemote jobDay shift
- ...Consultants seeks a Technology Support Analyst - Identity Management to... ...for a hybrid or distributed (=remote) working environment.... ...technologies. Experience administering SaaS applications and user... ...Basic PowerShell scripting and automation experience. Familiarity with...Remote workFull timeWork at officeLocal area
$144k - $160k
...Elite is the trusted automation platform for law firm operations... ...the only cloud-native SaaS platform that unifies... ...a next-generation support organization for the future... ...Technical Support Analyst to help lead the way.... ...matter. In our flexible remote approach, you have the...Remote workFlexible hoursShift work- ...You'll Do Own the full support experience for incoming... ...with peers and senior analysts to sharpen troubleshooting... .... Prior exposure to SaaS products or software... ...This position will be Remote in the USA. AI Mindset... ...features and intelligent automation help organizations make...Remote workInternshipWork at officeWeekend work3 days per week
- ...About the RoleAs a Technical Support Specialist at Aircall, you will... ...including CRM systems, automation platforms, APIs, and telecom... ...technical support role within a SaaS, telecom, orplatform-based companyStrong... ...working in a remote or distributed team environmentWhy...Remote workWorldwide
$5,250 per month
...Overview: The Technical Support Specialist is an integral member... ...troubleshooting software, SaaS applications, or other technical... ...scripting, or other back-end automation technologies Familiar... ...working across the U.S., or remotely. AvidXchange is proud to be Certified...Remote work16 hoursFull timeTemporary workLocal area$65k - $90k
...the expert you are now and create your future.As a SaaS Technical Consultant Analyst, you will support the technical delivery of SaaS upgrade projects for... ...to work independently and collaboratively within a remote, globally distributed team Strong written and verbal...Remote workFull timeWork experience placementLocal areaAfternoon shift- ...is a leading real estate SaaS platform helping agents, teams... ...company with a fully remote team of 60+ employees and... ...As a Sierra Interactive Support Analyst, you will provide excellent... ...design, build, and deploy GenAI, low-code and automated improvements that make our...Remote workFull time
- ...Technical Support Specialist Higher Logic is an industry leader in cloud-based engagement... ...online communities and marketing automation. From the initial web visit to renewal and... ...customer-service experience, preferably in a SaaS environment. * Technical aptitude developed...Remote workWorldwide
- Motorola Solutions is seeking a remote Technical Support professional to deliver outstanding customer care for RapidDeploy SaaS solutions. You will handle Zendesk inquiries, monitor SLAs, and collaborate with cross-functional teams to diagnose and resolve complex issues...Remote job
- ...Washington Post is seeking a motivated Tier 1 Help Desk Analyst to deliver advanced technical support in a SaaS-driven IT environment. You will manage user... ...collaborate with Engineering and Technology teams to automate tasks using PowerShell and APIs, while following ITSM...
- CourseStorm is seeking a curious, resourceful Support Analyst to provide exceptional customer support and high-quality technical solutions. You’ll join our Customer Success team to field technical questions, investigate problems, and deliver services including integrations...Remote job
- RevSpring, Inc. in Nashville seeks a Customer Support Analyst (Tier 1) to own incoming issues from intake to resolution. Working with Zendesk, Salesforce, Confluence, Jira, and Jenkins, you will troubleshoot product and workflow questions and escalate where needed while...Remote job
- ...advanced machine learning and automation to help us reimagine... ...qualityAwareness of emerging GenAI capabilities and limitations... ...onsite 2 days a week/3 days remote) at our Arlington (AOC1), TX... ...Role: The Sr Treasury System Support Analyst - Global Finance is responsible...Remote workWork experience placementWork at officeFlexible hours2 days per week
- Marketing Automation & Technology Specialist Are you a tech-savvy trailblazer... ..., with experience in general SaaS integrations. Knowledge of... ...This is a full-time, remote position operating on US Arizona... ...to work with a talented and supportive team. If you are ready to take...Remote workFull timeMonday to FridayFlexible hours
$56k - $62k
...small law firms on a Software as a Service (SaaS) model. We employ more than 1000 people... ...best training, equipment, mentoring and support in order for you to be successful. We employ... ...trained, this role will be working a remote 40-hour week shift pattern from 9-6pm daily...Remote jobWork at officeWorldwideFlexible hoursShift work- Relativity seeks an Application Analyst in Customer Support to deliver specialized technical assistance for a product vertical. You will diagnose and troubleshoot software and network issues, engage customers by phone and email, and strengthen Relativity knowledge while...Remote job
$150k
...Consultant Sales · Full-time · Remote Reports to: Vice President... ...-time visibility, compliance automation, and operational excellence... ...and strategy, diligence support, implementation and rollout planning... ...deals, preferably in SaaS, with a track record of winning...Remote workFull timeLocal areaWork from homeFlexible hours- SUMMARY:The primary function of all Motion IT Support roles is to provide the field with what... ..., onboarding, acquisitions, hardware, automation and emerging tech in a quality driven... ...security, experience performing direct and remote triage and with troubleshooting a wide...Remote workWork at office
- Huron is seeking an Analyst to support upgrades of SaaS environments and related technical tasks. You will work with cross-functional teams to plan,... ...familiarity with SQL Server, C#, and Windows Server/IIS. Remote work with West Coast hours is required. #J-18808-Ljbffr...Remote job
$64k - $90k
...Enterprises 2023. As a part of the Technical Support Engineering team at MoEngage, here... ...technical issues in a cloud/SaaS environment Communicating effectively... ...Software Engineer Senior Principal - GenAI (Remote) Industrial Automation SCADA Senior Software Engineer We’re...Remote workFull timeWorldwideFlexible hoursShift workWeekend work$64.3k - $96.5k
...motivated and customer-focused Tier 1 Help Desk Analyst to provide advanced technical support and administrative services across a modern SaaS-driven IT environment. This role is... ...(ITSM) processes, and the ability to automate routine administrative tasks using PowerShell...Full timePart timeWork experience placement$16 per hour
...Sales Development Representative (B2B SaaS) DAKCS is a 40-year industry veteran in accounts... ...streamline overdue collections through automation and consumer self-service. We are a small... ...hybrid or in-person is preferred, 100% remote work is available for top-tier sales...Remote workHourly payWork at officeWork from home$170k - $180k
...Senior ERP Technical Analyst JD Edwards | Software Development | Integrations & Automation Denver, CO | $170,000–$180,000 | Direct... ...| Hybrid: 4 Days Onsite, 1 Remote Some technology roles keep... ...isnt a traditional JD Edwards support position. And it isnt a heads-...Remote workFull time- ...Customer Support AnalystThe Customer Support Analyst is a Tier 1 role that owns incoming customer issues from intake... ...Ability to work independently in a remote setting while maintaining... ...relevant experience in supporting medical SaaS products. Experience with Epic, Cerner...Remote work
$19 - $24 per hour
...dealership IT—delivering superior support, secure infrastructure, and... ...a new Desktop Support Analyst (DSA) for our Tier 1 team in Columbia... ...Experience with software as a service (SaaS) and other software hosting... ...team mentality. Helps remote users including all...Remote workHourly payFull timeTemporary workWork experience placementWork from homeFlexible hours$65k - $80k
...IT Support TechnicianEstablished in 1986, ATS Companies is the leading provider of energy management services, automated control systems, critical airflow solutions, and building systems integration... ...Monday-FridayThis position is non-remote, in person, office work environment...Remote workFull timeWork at officeLocal area- ...seeking a Growth Marketer to join a growing Marketing Automation Consulting firm based in Boston, Massachusetts. The... ...marketing, with a preference for backgrounds in SaaS or technology. The position offers a fully remote working environment and competitive benefits. #J-18...Remote job
- Kalungi is seeking an experienced RevOps automation specialist to own a portfolio of B2B SaaS GTM systems. You will design HubSpot architectures, implement Salesforce... ..., Sales, Service, and Ops hubs. You will join a remote-first team and partner with pod CMOs and PMMs to...Remote job
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