Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Remote-First Customer Support Analyst — SaaS & Hotel Tech

Undisclosed

New York, NY
  • Remote job

Undisclosed seeks a user-focused customer support specialist to assist hotel teams with a sophisticated platform. You will handle inquiries across chat, email, and phone, ensuring high service quality while working in a remote-first environment. Ideal candidates have 1–3 years of SaaS or hotel-tech support experience, strong troubleshooting skills, and excellent English communication. Benefits include unlimited holidays, parental leave, and annual learning budgets. #J-18808-Ljbffr Undisclosed

Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Remote-First Customer Support Analyst — SaaS & Hotel Tech in New York, NY vacancy
  •  ...-growing enterprise SaaS platform powering security...  .... We are seeking a Tech Support Specialist to provide first-level and second-...  ...to our global hotel clients. This role will...  ...Responsibilities Customer Technical Support...  ...ticketing system, and remote sessions... 
    Remote work
    Shift work

    MS Shift

    New York, NY
    3 days ago
  •  ...we looking for? Choice Hotels has an exciting new...  ...widely used cloud-based (SaaS) hotel property management...  ...all internal and external customers while delivering technical services, support and training. Our...  ...from downtown. Field/Remote — Select roles designated... 
    Remote work
    Full time
    Work from home
    Worldwide
    Home office
    Flexible hours
    Shift work
    Night shift
    Weekend work

    Choice Hotels

    Scottsdale, AZ
    5 days ago
  • $80k - $115k

    A customer-first tech company is seeking a Mid-Market Account Executive to drive net-new business in Florida. As an AE, you will build executive relationships and close high-value SaaS deals. Ideal candidates have 3+ years of sales experience, including 1+ in SaaS, and... 
    Remote job

    Doppel

    Miami, FL
    3 days ago
  •  ...is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders...  ...2010 to deliver secure customer and technical support. We...  ...of the world's leading SaaS, software, or hardware solutions...  ...with our People First management approach. Let'... 
    Remote job
    For contractors
    Home office
    Trial period
    Flexible hours

    SupportYourApp

    New York, NY
    4 days ago
  • Mark43 is seeking a Software Support Analyst to be on the front lines of our customer support team. You will interact with first responders and public safety staff to improve their...  ...work Eastern time business hours, with remote options across the U.S. #J-18808-Ljbffr... 
    Remote work

    Mark43

    Manchester, NH
    2 days ago
  • IT Support Technician (This is a remote position open to applicants residing in TX, NM, AZ...  ...This role requires strong customer service, decision-making,...  ...culture that always puts people first, IronEdge is dedicated to...  ...be recognized among the tech industry’s leading MSPs... 
    Remote work
    Temporary work
    Flexible hours

    IronEdge Group, LTD

    New Mexico
    2 days ago
  • $75k - $85k

     ...future. Dedicated to supporting the RapidDeploy product...  ...points (PSAPs) and first responders to make critical...  ...to deliver exceptional customer care, manage Zendesk...  ...and troubleshoot cloud SaaS solutions. In this role...  ...functional, diverse teams in remote or hybrid environments.... 
    Remote work
    Relocation
    Shift work
    Weekend work

    Motorola Solutions

    Arizona
    2 days ago
  •  ...Challenges as our Next Technical Support Analyst! Are you passionate about...  ...and optimizing solutions for customers and partners using Trimble Transportation...  ...Transportation offers SaaS, web, mobile and installed...  ..., or React. Location : Remote US Travel Requirement: From construction... 
    Remote work
    Full time
    Local area
    Worldwide

    Trimble Inc.

    Ohio
    5 days ago
  • $65k - $90k

     ...now and create your future. As a SaaS Technical Consultant Analyst, you will support the technical delivery of SaaS upgrade...  ...and collaboratively within a remote, globally distributed team Strong...  ...years of experience working in a customer or internal software support... 
    Remote work
    Work experience placement
    Local area
    Afternoon shift

    Huron

    Remote
    11 hours ago
  • $20 - $22 per hour

     ...make wholesale easy so our customers can be more successful. We...  ...Looking For: We are seeking a Support Analyst with experience in technical...  ..., customer service, and first-level IT support. You will...  ...in Carmel, IN HQ office or Remote You Will: Provide first-level... 
    Remote work
    Hourly pay
    Temporary work
    Work at office
    Immediate start
    Monday to Friday
    Shift work

    OPENLANE

    Oregon State
    2 days ago
  • $55k - $75.6k

     ...Challenges as our Next Technical Support Analyst! Are you passionate about...  ...and optimizing solutions for customers and partners using Trimble...  ...Trimble Transportation offers SaaS, web, mobile and installed solutions...  .... Logistics : Location : Remote US Travel Requirement:... 
    Remote work
    Full time
    Local area
    Worldwide

    Trimble Inc.

    Columbus, OH
    1 day ago
  •  ...for the tools upon which our first responders rely. Our users...  ...We are looking for Software Support Analysts to join our team. In this role...  ...on the front lines of our customer support efforts, directly interacting...  .... Before applying to a remote role, please ensure that... 
    Remote work
    Work at office
    Work visa
    Shift work
    Weekend work

    Mark43

    New Jersey
    2 days ago
  •  ...Our partner is looking for a Technical Support Specialist (SaaS | SQL) based in United States. We are...  ...infrastructure in a live SaaS environment. In this remote role, you will support enterprise...  ...teams, you will go beyond traditional customer support to solve challenging technical... 
    Remote work
    Full time

    Jobgether

    Remote
    8 days ago
  • $20 - $27 per hour

     ...in need of a an experienced support Analyst to join their team as a result...  ...be supporting about 1000 hotels and also the corporate IT environment...  ...excellent communication/customer service skills, be extremely...  ...Experience supporting remote users General understanding... 
    Remote work
    Contract work
    Temporary work

    TEKsystems

    Charlotte, NC
    3 days ago
  • $33 - $35 per hour

     ...Role Overview The System Support Analyst serves as the primary technical resource for InteleShare customers, ranging from major hospital...  ...small radiology facilities. This remote position operates on a night...  ...of Mac OS Experience with SaaS or cloud environments... 
    Remote work
    Hourly pay
    Local area
    Shift work
    Night shift

    Intelerad

    Remote
    1 day ago
  •  ...Technical Support Specialist | Remote | Construction Tech / HVAC / MEP Shields Group Search is partnering with a fast-growing, venture...  ..., and being used by commercial HVAC customers across the country. This is a remote-first Technical Support Specialist role for someone... 
    Remote work
    Full time
    For contractors
    For subcontractor

    Shields Group

    New York, NY
    3 days ago
  •  ...Description As a Technical Support Specialist, you will be...  ...for assisting customers on technical issues, identifying...  ...for the TheraDriver SaaS platform. Technical...  ...and launches! Your First 30 Days Meet the...  ...(EST Time Zone), Fully-Remote Position (Clinic hours... 
    Remote work

    Jobrapido

    Lawrenceville, GA
    2 days ago
  • Cloudbeds is a remote-first company transforming hospitality software for hotels globally. The Sales Manager will identify new business...  ..., and demonstrate how our SaaS solutions solve hoteliers’ challenges...  ...self-motivation, hospitality tech experience, and a proven... 
    Remote job

    Third-Party Job Posts

    Phoenix, AZ
    5 days ago
  •  ...Technical Support Analyst IIThe Technical Support Analyst II acts as a primary...  ...include:Provide onsite or remote diagnoses and resolution of...  ...efforts to ensure a high level of customer support to all submitted...  ...plan contribution (following first year of employment)11 paid federal... 
    Remote work
    Work at office
    Flexible hours
    Night shift

    Whitefish Credit Union

    Missoula, MT
    2 days ago
  • $66k - $109.2k

     ...Remote Support TechnicianUnlock the secrets of intelligence with MANTECH...  ...challenges with groundbreaking tech. Explore thrilling projects...  ...motivated, career-oriented, and customer-focused Remote Support...  ...Monday through Friday for the first 2-3+ weeks in McLean, VA.Minimum... 
    Remote work
    Hourly pay
    Contract work
    Temporary work
    Work experience placement
    Work at office
    Local area
    Monday to Friday
    Shift work

    ManTech

    McLean, VA
    18 hours ago
  •  ...you will be part of our Tier 2 team supporting our Enterprise B2B SaaS platform. As a product support specialist...  ...solutions for issues on our customer's behalf, and providing fixes as necessary...  ...Self-starter, working as remote team member Willing to help provide... 
    Remote work

    Talent Retriever

    Mountain View, CA
    5 days ago
  •  ...Technical Support RepresentativeMCI is one of the fastest-growing tech-enabled business services companies...  ...countries. We deliver Customer Experience (CX), Business...  ...powered by both on-site and remote agents, leveraging...  ...role, you will be the first point of contact for customers... 
    Remote work
    Full time
    Temporary work
    Casual work
    Work at office
    Local area

    MCI

    Las Cruces, NM
    4 days ago
  • $14 per hour

     ...Technical Support Representative MCI is one of the fastest-growing tech-enabled business services companies...  ...countries. We deliver Customer Experience (CX), Business...  ...powered by both on-site and remote agents, leveraging...  ...Representative to provide first-level support for... 
    Remote work
    Full time
    Temporary work
    Casual work
    Work at office
    Local area

    General Call Center | Full-Time

    Tampa, FL
    3 days ago
  • $27.75 - $38.5 per hour

     ...positions can alsobeperformed remotely (any exceptions will be...  ...candidate will be the first point of contact for...  ...will also provide support for a 1000-person remote...  ...Software-as-a-Service (SaaS) accounts for new employees...  ...technical support, or customer support experience.... 
    Remote work
    Full time
    For contractors
    Work at office
    Relocation

    ZipRecruiter

    Santa Monica, CA
    4 days ago
  •  ...Challenges as our Next Technical Support Analyst! Are you passionate about...  ...and optimizing solutions for customers and partners using Trimble...  ...Transportation offers SaaS, web, mobile and installed solutions...  ...Logistics : Location : Remote US Travel Requirement: Less... 
    Remote work
    Worldwide

    Trimble Transportation

    Princeton, NJ
    6 hours ago
  • $33.15 - $44.85 per hour

     ...Tier II Tech SupportWe are looking for a Tier II...  ...tech that provides user support and customer service on company-...  ...ServiceNow)Experience with remote desktop management...  ...understanding to improve first call resolutionProven...  ...and assisting other analysts when needed.Supports continuous... 
    Remote work
    Hourly pay
    Temporary work
    Work experience placement
    Immediate start
    Worldwide
    Flexible hours

    General Dynamics Information Technology

    Washington DC
    2 days ago
  •  ...of the fastest-growing tech-enabled business services...  ...countries. We deliver Customer Experience (CX),...  ...powered by both on-site and remote agents, leveraging advanced...  .... As a Technical Support Representative , you...  ...professional manner Ensure first call resolution through... 
    Remote work
    Full time
    Temporary work
    Work experience placement
    Casual work
    Work at office
    Local area

    MCI Careers

    Killeen, TX
    4 days ago
  •  ...one of the fastest-growing tech-enabled business services...  ...multiple countries. We deliver Customer Experience (CX), Business...  ...by both on-site and remote agents, leveraging advanced...  ...customer-oriented  Technical Support Representative to provide first-level support for... 
    Remote work

    MCI Careers

    Las Cruces, NM
    22 days ago
  •  ...is a high-growth, venture backed SaaS firm leading the way in innovative...  ...In this role you will be a product support specialist who solves issues on our customer’s behalf supporting our Enterprise...  ...am ET / 11am PT and is completely remote. Job Responsibilities Help develop... 
    Remote work
    Apprenticeship
    Local area
    Worldwide
    Day shift

    CENTRL

    Mountain View, CA
    6 hours ago
  • Technical Support Analyst Comagine Health | Seattle, Washington | Why Comagine...  ..., and delivering exceptional customer service in a collaborative,...  ...time off and paid holidays Remote work stipend Professional...  ...Troubleshooting Serve as the first point of contact for internal... 
    Remote work
    Work at office
    Work from home

    Comagine Health

    Jackson, MS
    1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Remote-First Customer Support Analyst — SaaS & Hotel Tech. Be the first to apply!