Remote-First Customer Support Analyst — SaaS & Hotel Tech
Undisclosed
New York, NY
- Remote job
Undisclosed seeks a user-focused customer support specialist to assist hotel teams with a sophisticated platform. You will handle inquiries across chat, email, and phone, ensuring high service quality while working in a remote-first environment. Ideal candidates have 1–3 years of SaaS or hotel-tech support experience, strong troubleshooting skills, and excellent English communication. Benefits include unlimited holidays, parental leave, and annual learning budgets. #J-18808-Ljbffr Undisclosed
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Remote-First Customer Support Analyst — SaaS & Hotel Tech in New York, NY vacancy
- ...-growing enterprise SaaS platform powering security... .... We are seeking a Tech Support Specialist to provide first-level and second-... ...to our global hotel clients. This role will... ...Responsibilities \n \n Customer Technical Support... ...system, and remote sessions \n Troubleshoot...Remote workShift work
MS Shift, Inc.
New York, NY7 days ago $25 - $28 per hour
...City / Overland Park location. Remote or Hybrid is not available. We are looking for an IT Support Analyst I to join our team. This... ...be responsible for providing first and second level support of hardware... ...focus on providing excellent customer service. Responsibilities:...Remote workWork at officeLocal area$20 - $27 per hour
...in need of a an experienced support Analyst to join their team as a result... ...be supporting about 1000 hotels and also the corporate IT environment... ...excellent communication/customer service skills, be extremely... ...Experience supporting remote users General understanding...Remote workContract workTemporary workTEKsystems
Charlotte, NC18 hours ago- ...Technical Support Specialist | Remote | Construction Tech / HVAC / MEP Shields Group Search is partnering with a fast-growing,... ...quickly, and being used by commercial HVAC customers across the country. This is a remote-first Technical Support Specialist role for...Remote workFull timeFor contractorsFor subcontractor
Shields Group Search
United States2 days ago $27.75 - $38.5 per hour
...positions can alsobeperformed remotely (any exceptions will be... ...candidate will be the first point of contact for... ...will also provide support for a 1000-person remote... ...Software-as-a-Service (SaaS) accounts for new employees... ...technical support, or customer support experience....Remote workFull timeFor contractorsWork at officeRelocation- ...Description As a Technical Support Specialist, you will be... ...for assisting customers on technical issues, identifying... ...for the TheraDriver SaaS platform. Technical... ...implementations and launches! Your First 30 Days Meet the Team... ...(EST Time Zone), Fully-Remote Position (Clinic hours...Remote work
TheraDriver
United States1 day ago $66k - $109.2k
...Remote Support Technician Unlock the secrets of intelligence with MANTECH... ...with groundbreaking tech. Explore thrilling projects in... ...motivated, career-oriented, and customer-focused Remote Support Technician... ...through Friday for the first 6-8+ weeks. Minimum Qualifications...Remote workHourly payContract workTemporary workWork experience placementWork at officeLocal areaMonday to FridayShift workManTech
McLean, VA4 days ago- ...Technical Support RepresentativeMCI is one of the fastest-growing tech-enabled business services companies... ...countries. We deliver Customer Experience (CX), Business... ...powered by both on-site and remote agents, leveraging... ...Representative to provide first-level support for...Remote workFull timeTemporary workCasual workWork at officeLocal area
MCI
Tampa, FL1 day ago - ...one of the fastest-growing tech-enabled business services... ...multiple countries. We deliver Customer Experience (CX), Business... ...by both on-site and remote agents, leveraging advanced... ...customer-oriented Technical Support Representative to provide first-level support for...Remote workFull timeTemporary work
MCI Careers
Savannah, GA2 days ago $24 - $27 per hour
...tumblers, lunch bags, tech accessories, camp chairs... ...to benefit our people, customers, communities, and industry... ...Group Team: People First culture Flexible... ...Overview for Facility Support & Desktop Technician :... ...in both in-person and remote environments and collaborating...Remote workHourly payWork at officeLocal areaFlexible hoursShift workNight shiftDay shiftAfternoon shiftScribe OpCo Inc dba Koozie Group
Red Wing, MN7 days ago- ...Description Technical Support Specialist (Tier 2/3)... ...Tenovi is reimagining remote patient monitoring (RPM... ...and technology, and our Customer Success organization is... ...Are \n We are hiring first for character,... ...You are comfortable in SaaS platforms and familiar...Remote workWork from home
Tenovi, an Inc. 5000 Company
West Virginia3 days ago - ..., regulators, and customers, through an autonomous... ..., to act first. Exiger is FedRAMP... ...The Application Support Team at Exiger is... ...class service to our SaaS customers, Internal... ...This is a full-time remote or hybrid opportunity... ...by leading analyst evaluations and 50...Remote workFull timeShift work
Exiger
McLean, VA1 day ago $25 - $28 per hour
...Description Helpdesk Support Technician Location:... ...a highly skilled and customer-focused User Support Technician... ...workflows Onsite & Remote Support Provide... ...skills with a customer-first mindset ~ Ability to... ...specializes in providing high-tech digital and banking...Remote workContract workLocal areaWork visaMonday to FridayShift workGTT, LLC
Marlborough, MA3 days ago- ...employees to work in our Product Support / Help Desk environment.... ...(Hospitals / Medical Centers / Hotels). Serve as the first point of contact for our Customer Service team, by means of automated... ...incoming communications, followed by remote troubleshooting through...Remote workPart timeWork at office
ST ENGINEERING AETHON INC
Pittsburgh, PAa month ago - ...is a growing global clean‑tech manufacturer dedicated to removing... ...ecosystem, we empower customers to control, store, and... ...Role Summary: To provide first-class technical support to customers, installers and... ...Warranty troubleshooting Remote diagnostics Installer Support...Remote workFull timeContract workFlexible hours
Tesla
United Kingdom18 days ago - ...market is exceptional technical support/customer service. This position is... ...technologically savvy call center techs are key team members who... ...with a focus on quality and on first call resolution to our... ...such as providing on-call or remote weekend helpdesk support....Remote workFull timeTemporary workWork experience placementInternshipH1b
Watchfire Signs LLC
Danville, ILa month ago $60k - $70k
...driving a higher level of customer satisfaction by... ...Provide internal IT support functions to support Filevine... ...office as an IT Support Analyst. You will report to our... ...Chicago office and our remote workforce while working... ...logistics Assisting with first-day IT onboarding...Remote workFull timeTemporary workWork experience placementWork at officeFilevine
Chicago, IL17 days ago$40k - $45k
...financing choices to their customers. Here at... ...success-driven Customer Support Analyst to help make it happen... ...and serve as the first point of contact for... ...relevant industry (Tech, eCommerce, SaaS) and/or similar role... ...experience (in-person or remote) ~ Internship in...Remote workPart timeInternshipLocal areaShift workWeekend workAfternoon shiftChargeAfter
New York, NY14 days ago$110k - $120k
...creates innovative and customer-centric technology solutions... ...Engineering and IT Support Services to improve the... ...and our "Mission First" orientation has resulted... ...Desktop Support Analyst Labor Category: Computer... ...Provide deskside and remote technical support for desktops...Remote workTemporary workWork at officeMKS2 Technologies
Boyers, PAa month ago- ...Technical Support Representative MCI is one of the fastest-growing tech-enabled business services companies... ...countries. We deliver Customer Experience (CX),... ...powered by both on-site and remote agents, leveraging... ...professional manner Ensure first call resolution...Remote workFull timeWork experience placementWork at office
- ...new and innovative ways. The Product Support Analyst will report to the Senior Product Support... ...second-level product support to the customer support team Work cross-functionally... ...experience providing customer support for a SaaS product. ~ Strong negotiation and communication...Remote work
PureCars
United States18 hours ago - ...efficiency, and driving a higher level of customer satisfaction by improving... ...report to our IT Manager and help support the Chicago office and our remote workforce while working closely with... ...asset shipping logisticsAssisting with first-day IT onboarding sessionsHandling...Remote workWork at office
$38k - $45k
...focused company dedicated to tech-enabled learning solutions. Our... ...have the tools they need to support their students. We are on a... ...student potential. We are a Remote First organization with a strong commitment... ...excellence, innovation, and customer satisfaction. SUMMARY The...Remote workWork experience placementWork at officeLocal areaFlexible hours$60k - $70k
...security and safety operations.Job DescriptionThe Support Services Analyst (Level 2) ensures that all customer needs are addressed promptly, professionally, and... ...protected characteristic.We are proud of our people-first and community-focused culture, empowering every...Remote jobMonday to FridayWeekend work- ...platform powers hotels across 150... ...with a completely remote team. Imagine working... ...As Manager, Customer Recovery, you... ...turn reactive support into proactive... ...Operations in B2B SaaS At least 2... ...brightest minds in tech who are... ...Benefits: Remote First, Remote Always...Remote workWork at officeLocal areaImmediate startWork from homeHome office
$17 per hour
...Are you a tech-savvy University of Alaska Fairbanks (UAF... ..., you will be the first point of contact for technology support, providing essential desktop... ..., all while ensuring our customers feel heard and supported.... ...tools, Active Directory, Remote Desktop Clients, and our...Remote workHourly payFull timePart timeSummer holidayWork at officeImmediate startUniversity of Alaska Fairbanks
Fairbanks, AKmore than 2 months ago$140k - $165k
.... Our technology helps customers accurately track ad spend... ...with laser-accurate first-party data. Now we're taking... ...journey. We're a remote-friendly company with... ...issues and coordinate with Support or Engineering as... ...years of experience in SaaS implementation ~2+ years...Remote workWork from homeFlexible hours$78.48k
...impact to public sector clients across the country. Job Description Trinnex is seeking a technically savvy and customer-focused SaaS Technical Support Analyst to join our growing team. In this role, you will serve as a trusted product expert, helping customers maximize...Work experience placementH1b- Account Manager (Sales & Delivery) | Ex - Tech Mahindra Title/Level: Product Support Analyst 2 Location: Remote Client: State of TX (Texas Education Agency) User Acceptance... ...to maintain high-quality system performance. Customer Support: Analyze and resolve complex customer...Remote workContract work
- ...Seasonal Surgical Tech First Assist (260000NQ) Provides direct support to surgeons during surgical procedures. Positioning and prepping patients prior to surgery... ...Boulevard, Brooksville, FL 34601. Eligible for remote work: On Site. Schedule: Full-time, Day Job, Shift Hours...Remote workFull timeSeasonal workDay shift
Tampa General Hospital
Brooksville, Hernando County, FL4 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Remote-First Customer Support Analyst — SaaS & Hotel Tech. Be the first to apply!
Related searches
- application support technician New York, NY
- junior IT service management analyst New York, NY
- infrastructure support analyst New York, NY
- operations support technician New York, NY
- technical solutions specialist New York, NY
- help desk technical support New York, NY
- desktop support analyst New York, NY
- it technical specialist New York, NY
- customer support technician New York, NY
- technical support representative New York, NY