Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Technical Support Engineer — B2B SaaS AI Platform

Nooks

Nooks is seeking a Technical Support Engineer to help users get the most value from our B2B SaaS platform. You will troubleshoot complex issues, collaborate with the engineering team, and contribute to scalable support processes in an early-stage startup environment. As a first-line technical specialist, you will help build a robust knowledge base, improve response times, and drive customer success while adapting to a rapidly evolving product. #J-18808-Ljbffr Nooks

Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Technical Support Engineer — B2B SaaS AI Platform in New York, NY vacancy
  • A leading AI-native revenue platform is seeking a highly capable Technical Support Engineer to manage technical support requests. The role involves troubleshooting issues, collaborating with cross-functional teams, and ensuring a world-class experience for merchants. Candidates... 
    Platform

    Tabs

    New York, NY
    10 hours ago
  • Evlo AI is seeking a customer support specialist to blend empathy with technical depth on our B2B SaaS platform used by thousands of teams. You will own the first line of defense, diagnose...  ...feed insights back to product and engineering, and help flag systemic issues before... 
    Platform
    Remote job

    Evlo AI

    New York, NY
    1 day ago
  • Chatsyncs is seeking a remote Technical Support professional to help customers learn, onboard, and troubleshoot our SaaS platform. You will conduct product demos, resolve API/webhook...  ...mindset in a remote environment. Knowledge of AI tools and a passion for AI, automation,... 
    Platform
    Remote job

    Chatsyncs

    New York, NY
    4 days ago
  • rebar is seeking a Frontline Technical Support Specialist for its AI-native platform serving HVAC, electrical, and plumbing suppliers. You will be the first contact for new and existing clients, owning issues from initial response through resolution in a fast-moving startup... 
    Platform
    Remote job

    rebar

    New York, NY
    1 day ago
  •  ...all-in-one financial B2B solution that...  ...seamless, mobile-first platform. We recently closed...  ...since 2021 known for supporting companies like...  ...features, including AI-enabled accounting,...  ...pressure, explain technical issues in plain language...  ...1, DORA, SOC 2) or SaaS management tools... 
    Platform
    Remote job
    Worldwide

    Finom

    New York, NY
    1 day ago
  • $155k - $170k

    A leading AI software company in New York is seeking a Sales Leader to shape and execute...  ...strategy for their innovative software platform. You will lead a high-performing sales...  ...candidate has 8+ years of experience in B2B SaaS sales, a proven track record of managing... 
    Platform

    Wix

    New York, NY
    10 hours ago
  •  ...building the agentic AI layer for oncology...  ...scale, in real time.Our platform is trusted by the 4...  ...honest ETAs in non-technical languageBuild support infrastructure:...  ...them into product or engineering prioritiesTrain additional...  ...operations at a SaaS or data platform companyCan... 
    Platform

    Triomics

    New York, NY
    2 days ago
  • $100k - $120k

     ...Technical Support EngineerShield is a global startup, with offices...  ...Technical Support Engineer with strong application...  ...issues and improve platform reliability.Act as the...  ...technical support in SaaS or enterprise environments...  ...haveExperience using AI Tools (Such as Cursor,... 
    Platform
    Worldwide

    Shield Inc

    New York, NY
    4 days ago
  •  ...Senior Technical Support EngineerJoin us as a Senior Technical Support Engineer and help drive the resilience, scale...  ...detailed runbooks to catch platform issues before they...  ...ideally within enterprise SaaS, fintech / blockchain,...  ...experience leveraging AI tools, LLM APIs, or AI... 
    Platform
    Immediate start

    Zero Hash

    New York, NY
    1 day ago
  •  ..., Marketing, Sales & BD, Enterprise Software, Data Analytics, SaaS & PaaSJob Type: Permanent, Full-time, Home-office basedApply for this job nowJob DescriptionOur client is a next-generation B2B AI platform driving breakthrough revenue opportunities across marketing, sales... 
    Platform
    Permanent employment
    Full time
    Remote work
    Home office

    Chronos Consulting

    New York, NY
    10 hours ago
  •  ...design culture and drive the lifecycle of our AI-native business verification platform. You will work closely with co-founders and engineers, translating complex regulatory processes...  ...years in product design, particularly in B2B SaaS, and can iterate quickly in an early-... 
    Platform

    Niva

    New York, NY
    10 hours ago
  • Agave, a growing SaaS platform serving construction finance, is hiring a hands-on, technical support engineer to become an expert on the Agave Platform. You’ll own the support queue, triage and resolve issues, and be the first responder when customers face problems or... 
    Platform

    Agave

    New York, NY
    3 days ago
  • $130k - $260k

     ...Account Executive - AI ITSM SaaS Go To Market |...  ...management platform that resolves employee...  ...prospecting, discovery, technical evaluation,...  ...with the CEO, engineers, and product managers...  ...in enterprise B2B SaaS, with a consistent...  ...team in a supportive, collaborative setting... 
    Platform
    Full time
    Work at office

    AC Lion Digital Executive Search

    New York, NY
    2 days ago
  • Account Executive, AI SaaS | Onsite in New York, NY | Local Candidates...  ...will sell an AI-powered SaaS platform to technical and business buyers, including product leaders, engineering leaders, CMOs, revenue...  ...Qualifications3 or more years of B2B SaaS, AI, data, or technology... 
    Platform
    Contract work
    Work at office
    Local area
    Remote work
    Relocation

    Career Development Partners

    New York, NY
    2 days ago
  •  ...enterprise commerce platforms in the world,...  ...Description Investigate technical issues reported by...  ..., across the support → engineering escalation chain...  ...supporting enterprise (B2B) customers, ideally in a SaaS or cloud-based product...  ...Comfortable using AI tools in your daily... 
    Platform
    Full time
    Immediate start
    Weekend work
    Afternoon shift

    SCAYLE

    New York, NY
    23 days ago
  • $60k - $67k

     ...located in New York, is seeking a Customer Support Specialist. This role requires a...  ...customer service excellence while providing technical support across various channels, including...  ...of HTML, JavaScript, and experience in a SaaS environment will enhance your ability to... 
    Platform

    Conductor

    New York, NY
    4 days ago
  • $60k - $90k

     ...Description Job Description As a Technical Support Engineer, you will unblock customers...  ...Accounting Transformation Platform and suite of integrations....  ...for both customers and AI enablement. Participate...  ...Experience working in a B2B SaaS environment, particularly in... 
    Platform
    Work at office
    3 days per week

    FloQast

    New York, NY
    18 days ago
  • $99k - $145k

     ...Essential Cloud for AI™. Built for...  ...CoreWeave delivers a platform of technology, tools...  ...performance with deep technical expertise to...  ...What You'll Do: Support is a deep part of...  ...Collaborate with the engineering and product team...  ...experience in a technical SaaS environment... 
    Platform
    Permanent employment
    Full time
    Temporary work
    Casual work
    Work at office
    Flexible hours
    Weekend work

    CoreWeave

    New York, NY
    7 days ago
  •  ...Remote — United States Position: B2B Sales | New Business...  ...Help Businesses Hire Their First AI Employee. The way businesses build...  ...have experience in B2B sales, SaaS, technology, marketing services...  ...you communicate the value of our platform. Direct access to leadership.... 
    Platform
    Remote work

    Black Cedar Group

    New York, NY
    2 days ago
  •  ...including Costco. Cybersecurity + AI - Operating at the intersection...  ...own across IAM, PAM, IGA, and SaaS systems. We help security teams...  ...event marketing experience in B2B SaaS, cybersecurity, or...  ...Experience with intent data and ABM platforms such as 6sense or Demandbase Existing... 
    Platform
    Remote job
    Full time
    Local area

    COA Network Inc

    New York, NY
    3 days ago
  •  ...infrastructure into a broader platform: running agent...  ...resolution of complex technical issues.Develop a deep...  ...issues and work with the engineering team to resolve them....  ...for Technical Support Engineering best practice...  ...Experience in setting up AI/agent native workflows... 
    Platform

    Blacksmith

    New York, NY
    1 day ago
  •  ...financials, weather, tech, AI, culture and more....  ...Role As a Senior IT Engineer at Kalshi, you will own...  ...to everything from IT support to facilities, compliance...  ...hardware, networking, SaaS tools, and access...  ...Access Management (IAM) platforms such as Okta. ~ Familiarity... 
    Platform
    Work at office
    Local area
    Shift work

    Kalshi

    New York, NY
    3 days ago
  • $85k - $95k

     ...Support Engineer-AltourageAltourage is looking for an experienced Support...  ...complex support requests and technical issues from the Service Desk...  ...a Manhattan-headquartered, AI-native, client-obsessed managed...  ....Familiarity with cloud platforms, backup solutions, and endpoint... 
    Platform
    Work at office
    3 days per week

    Lyra Technology Group

    New York, NY
    3 days ago
  • $160k - $180k

     ...Senior Technical Support EngineerTechnical support for the people building...  ...two senior technical support engineers to help build its support...  ...reason customers grow with the platform, not a concern they have to...  ...feedback.Use automation and AI to remove repetitive support... 
    Platform
    Full time
    Work at office
    Immediate start
    Remote work

    EPIC Placements

    New York, NY
    4 days ago
  •  ...moonlight as a Design Engineer, or a Senior Product Designer...  ...is a fast-growing, AI-driven cybersecurity...  ...customers. The team is small, technical, and operates close to...  ...end to end across the platform, from the problem to...  ...~ Designed and shipped B2B product experiences with... 
    Platform
    Full time
    Freelance

    One Eighty Collective

    New York, NY
    10 hours ago
  • $92k - $115k

     ...IT Engineer I Charlotte, North Carolina,...  ...a single, secure platform. By delivering true...  ...leveraging advanced AI-powered care delivery...  ...responsible for supporting and maintaining...  ...while building deeper technical skills across endpoint management, SaaS administration,... 
    Platform
    Work at office
    Local area
    Remote work
    Flexible hours
    3 days per week

    Judi Health

    New York, NY
    1 day ago
  •  ...We Are An Applied AI Lab Building End-To...  ...first AI software engineer. Our team is...  ...technology and responsive support. They will also...  ...And Collaboration Platforms Administer...  ...Okta and core SaaS platforms such as...  ...systems administration, technical support, or a... 
    Platform
    Work at office
    Immediate start

    Cognition AI

    New York, NY
    3 days ago
  •  ...our award-winning Conversational Cloud platform to connect with millions of consumers....  ...to unlock the power of Conversational AI for better customer experiences. At...  ...about. Overview: We are seeking for a Technical Support Engineer to join our Support team. As a Senior... 
    Platform
    Local area
    Remote work
    Shift work

    LivePerson

    New York, NY
    2 days ago
  •  ...Technical Support EngineerThe Technical Support Engineer is a technical expert who acts as the primary contact between different...  ...status updates to clientsUtilize AI generative tools to rapidly draft...  ...tools to securely analyze platform workflows and clinical trial data... 
    Platform
    Temporary work

    Medidata Solutions

    New York, NY
    4 days ago
  • $120k - $190k

     ...Range It Engineer At Range, we're building...  ...We're building AI-powered wealth management...  ..., all in one platform instead of scattered...  ...–Friday, and supports our New York and Seattle...  ...offices. SaaS management. Run app...  ...and clear with non-technical colleagues, and you... 
    Platform
    Live in
    Work at office
    Immediate start
    Monday to Friday

    RANGE

    New York, NY
    10 hours ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Technical Support Engineer — B2B SaaS AI Platform. Be the first to apply!