Technical Support Engineer — B2B SaaS AI Platform
Nooks
Nooks is seeking a Technical Support Engineer to help users get the most value from our B2B SaaS platform. You will troubleshoot complex issues, collaborate with the engineering team, and contribute to scalable support processes in an early-stage startup environment. As a first-line technical specialist, you will help build a robust knowledge base, improve response times, and drive customer success while adapting to a rapidly evolving product. #J-18808-Ljbffr Nooks
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Technical Support Engineer — B2B SaaS AI Platform in New York, NY vacancy
- A leading AI-native revenue platform is seeking a highly capable Technical Support Engineer to manage technical support requests. The role involves troubleshooting issues, collaborating with cross-functional teams, and ensuring a world-class experience for merchants. Candidates...Platform
$80k - $110k
...Support Engineer- AI Powered CyberSecurity SaaS - $80,000 - $110,000 base salary + - Fully Remote About the Role... ...you'll work alongside a cross-platform engineering team contributing to... ...driven insights. What You'll Do Technical tier 1 and tier 2 Support for...PlatformFull timeRemote workWorldwideSphere Digital Recruitment
New York, NY17 days ago$155k - $170k
A leading AI software company in New York is seeking a Sales Leader to shape and execute... ...strategy for their innovative software platform. You will lead a high-performing sales... ...candidate has 8+ years of experience in B2B SaaS sales, a proven track record of managing...Platform- ..., Marketing, Sales & BD, Enterprise Software, Data Analytics, SaaS & PaaSJob Type: Permanent, Full-time, Home-office basedApply for this job nowJob DescriptionOur client is a next-generation B2B AI platform driving breakthrough revenue opportunities across marketing, sales...PlatformPermanent employmentFull timeRemote workHome office
- ...design culture and drive the lifecycle of our AI-native business verification platform. You will work closely with co-founders and engineers, translating complex regulatory processes... ...years in product design, particularly in B2B SaaS, and can iterate quickly in an early-...Platform
- ...building the agentic AI layer for oncology... ...in real time. Our platform is trusted by the 4... ...honest ETAs in non-technical language Build support infrastructure: define... ...them into product or engineering priorities Train... ...production operations at a SaaS or data platform...Platform
Triomics
New York, NY21 hours ago - Account Executive, AI SaaS | Onsite in New York, NY | Local Candidates... ...will sell an AI-powered SaaS platform to technical and business buyers, including product leaders, engineering leaders, CMOs, revenue... ...Qualifications3 or more years of B2B SaaS, AI, data, or technology...PlatformContract workWork at officeLocal areaRemote workRelocation
- WRITER is seeking a senior support engineer to empower our enterprise customers. You’ll own triage and resolution... ...scale support operations with an automation-first mindset and AI-assisted tooling, helping customers maximize the platform’s value. #J-18808-Ljbffr writer.comPlatform
- We're looking for a Senior Technical Support Engineer to become a technical extension... ...who naturally integrate AI into their daily workflow—... ...investigation Investigate complex platform, infrastructure, and API... ..., or technically complex B2B SaaS products Experience...PlatformRemote workFlexible hours
$79.47k - $105.96k
...Together, we are creating the only platform that combines modern 911 infrastructure with an AI intelligence layer—helping... ...Your Impact We are seeking a Technical Support Engineer (Tier 2+) to support... ...support and maintain a complex SaaS infrastructure while adhering...PlatformWork at office$95k - $115k
...Botify’s leading agentic AI search technology... .... With one powerful platform, brands achieve... ...to the table! About Engineering at Botify: At Botify... ...user with advanced technical skills, enabling them... ...+ year of Technical Support experience within a SaaS environment You are...PlatformSummer workWork at officeRemote workFlexible hours$90k - $115k
...is growing rapidly, and our Technical Support Engineering team is scaling alongside... ...challenges using the Sigma platform. You'll work closely with Product... ...Engineering) at a cloud or SaaS provider. SQL proficiency—... .... About Us Sigma is the AI Apps and agentic analytics...PlatformFull timeWork experience placementWork at officeFlexible hours$120k - $190k
About Glean Glean is the Work AI platform that helps everyone work smarter with AI. What... ...platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and... ...is looking for a talented Designated Technical Support Engineer to join our rapidly expanding, venture...PlatformWork experience placementWork at officeHome officeFlexible hoursShift work- ...Building The Future Of B2B Post Sales We're... ...in-one B2B post-sales support platform powered by conversational... ...with product and engineering to fix bugs and troubleshoot... ..., new features, and AI Requirements... ...years of experience ~ Technical background and appetite...PlatformWork at officeRelocation
Pylon
New York, NY4 days ago - ...constant iteration. As AI makes execution... ...is new. The IT Support Team will be the first... ...of the support engineer role is service delivery... ...AI-powered ITSM platform, so the function... ...Administer the SaaS stack. Manage day... ...workflows end to end ~ Technical fluency:...PlatformWork at office
Clay Labs
New York, NY2 days ago - ...Technical Support Engineer Join the Options Technical Support Team in New York! Working for Options... ...Networking, Cloud, Security, and AI (Artificial Intelligence). Why Options... ...smooth operation of our options trading platform. This is an exciting opportunity to...Platform
Options Technology Inc
New York, NY3 days ago $85k - $101k
...monday.com is the AI work platform powering the most ambitious teams. 250,000+ customers across departments use us to bring people... ...As part of the CX-TT organization, we're looking for a Technical Support Engineer who combines strong product knowledge with deep technical...PlatformLocal areaWorldwideVisa sponsorshipFlexible hoursMonday
New York, NY7 hours ago- ...Recruitment is seeking a Senior Product Manager for NYC on-site. You will own a core market research platform and drive product from idea through launch, partnering with Engineering and Design to ship high-quality features on a strong cadence. You will work closely with...Platform
- ...Product Designer to own meaningful surface areas across a complex platform, crafting intuitive, high-quality experiences that power brand... ...and decision making. You will collaborate with product and engineering to design end-to-end systems, turning deep workflows into...Platform
$92k - $115k
...a single, secure platform. By delivering true... ...leveraging advanced AI-powered care... ...professional responsible for supporting andmaintainingend-... ...building deeper technical skills across endpoint management, SaaS administration,... .... The IT Engineer Ipartnersclosely with...PlatformWork at officeLocal areaRemote workFlexible hoursCapital Rx
New York, NY3 days ago$180k - $230k
...interpretable, and steerable AI systems. We want AI to... ...committed researchers, engineers, policy experts, and... ...friction. We're seeking an IT Support Engineer who combines deep technical skills with a genuine... ..., Android, and our core SaaS platforms (Google Workspace, Slack...PlatformWork at officeImmediate startVisa sponsorshipFlexible hoursAnthropic
New York, NY3 days ago$147k - $190k
...’d like to work in a supportive, entrepreneurial environment... ...a Senior IT Systems Engineer, you possess... ...excel in researching technical problems and solutions... ...You Will Work OnCore Platform Architecture: Act as... ...Workspace, and Slack.SaaS and AI Enablement: Lead the...PlatformCasual workWork at officeLocal area- ...infrastructure into a broader platform: running agent... ...resolution of complex technical issues. Develop a deep... ...and work with the engineering team to resolve them.... ...foundations for Technical Support Engineering best practice... ...in setting up AI/agent native workflows...Platform
- ...and clearly explain a technical product or concept Strong... ...high-quality customer support for a technical product... ...business customers in a B2B environment, or... ...Zendesk and Jira (or similar platforms) Nice to have: experience... .... Please note that AI detection will be used...Platform
$140k - $269k
...accessible to all. Figma’s platform helps teams bring ideas to life... ...code, or iterating with AI. From idea to product, Figma... ...We are looking for a Content Support Engineer to own the knowledge systems... ...a Support environment for a technical SaaS product, with proficiency in...PlatformMinimum wageFull timeLocal areaRemote workFlexible hours$210k - $250k
...interpretable, and steerable AI systems. We want... ...researchers, engineers, policy experts,... ...We are hiring Support Engineers to serve... ...Applied AI as the technical support voice on the... ...APIs and technical SaaS products, and can... ...engineer and an internal platform team without...PlatformVisa sponsorship- ...Every production AI system whether it'... ...powering customer support, writing code, analyzing... ...Founding Support Engineer to join the team.... ...workloads on our platform. About Role As a... ...-to tickets for a SaaS tool. You are debugging... ...troubleshooting. Technical depth: a track...PlatformWork at officeFlexible hours2 days per week
- ...Job Description Job Description Technical Support Engineer Remote ABOUT THE ROLE: This is... ...customers using the HiddenLayer AISec Platform and products. We're looking for a highly... ...technologies from adversarial AI attacks. We were founded by AI professionals...PlatformRemote workHome officeFlexible hours
HiddenLayer
New York, NY2 days ago $112.5k - $184k
...handling customer support workflows, building... ...enterprise AppGen platform: software that... ...security and governance. AI is redefining what... ...‑centric support engineers to help our... ...experience working in technical and customer‑facing... ...affecting SaaS uptime, including...Platform- ...week The Service Desk Engineer serves as the primary technical point of contact for... ...exceptional white-glove support across endpoint, cloud,... ...methodologies, automation tools, AI-assisted support platforms, and cybersecurity best... ...(VDI), and SaaS application administration...PlatformInternshipWork at officeRemote workWork from home
RFA
New York, NY8 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Technical Support Engineer — B2B SaaS AI Platform. Be the first to apply!
Related searches
- senior support engineer New York, NY
- IT developer New York, NY
- operations support system engineer New York, NY
- IT support engineer New York, NY
- senior IT engineer New York, NY
- support engineer New York, NY
- system support engineer New York, NY
- production support engineer New York, NY
- junior application support engineer New York, NY
- lab support engineer New York, NY