It Support Specialist

Description We are hiring an IT Support specialist in Ellabell, GA for a permanet opportunity. This technician will provide onsite desktop support within a large distribution center environment. Troubleshoot And Resolve Issues Related To Windows-based workstations Zebra scanners, printers, and mobile devices Time clocks and warehouse technology Support high-volume hardware environment (2,000–3,000+ endpoints) Handle tickets through ServiceNow Perform in-person support across the facility (including warehouse floor and office areas) Assist with device deployments, replacements, and maintenance Provide basic AV support (conference room setups, Cisco/WebEx-enabled devices) Collaborate with supervisors and team members on incident management and queue prioritization Maintain a strong customer service presence as the primary IT contact onsite Top Skills' Needed Windows 11 support (MacOS is nice to have) Android, iOS – mobile support. Zebra products: handheld scanners, printers, these are Android based hardware. Strong background in desktop support / field support (hands-on, onsite) 2 + Years Experience troubleshooting: Windows OS Hardware (laptops, desktops, printers) Comfortable being on your feet for extended periods Additional Skills & Qualifications Experience in a distribution center, warehouse, or manufacturing environment is a bonus Experience With Zebra devices (scanners, printers, mobile computers) Mobile Device Management tools (AirWatch, Intune, etc.) Endpoint tools such as IBM BigFix Exposure to AV technologies (Cisco WebEx kits, conference room setups) Experience Level Intermediate Level Job Type & Location This is a Permanent position based out of Ellabell, GA. Pay And Benefits The pay range for this position is $37440.00 - $45760.00/yr. 401K Medical Insurance Dental Insurance Vision Insurance Life Insurance Disability Insurance Pet Insurance Associate Assistance Programs Tuition Reimbursement Parental Leave Workplace Type This is a fully onsite position in Ellabell,GA. Application Deadline This position is anticipated to close on Jul 28, 2026. Equal Opportunity Statements The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. #J-18808-Ljbffr TEKsystems