Beach Pool Attendant

Job Description

Job Description

Job Description

Position: Beach Pool Attendant
Department: Pool, Lounge, & Corporate Events Operations
Reports To: Venue Management
Salary Type: Hourly

Position Summary: The Beach Pool Attendant is responsible for delivering exceptional guest service while maintaining the cleanliness, organization, and overall presentation of the pool deck within a resort-style environment. This role supports daily pool operations by assisting guests, managing amenities, and ensuring a welcoming, safe, and service-focused atmosphere at Soleia Las Vegas.

Essential Functions

The following duties are representative of the essential functions of this position and are not intended to be all-inclusive:

• Provide prompt, courteous, and professional service to all guests
• Welcome guests to the pool deck and assist with seating, cabanas, and general pool information
• Anticipate guest needs and respond with urgency, accuracy, and professionalism
• Maintain a clean, organized, and visually appealing pool deck environment at all times
• Assist with the setup and breakdown of cabanas, lounge areas, and poolside amenities
• Monitor and maintain pool seating areas, including straightening chairs, adjusting layouts, and ensuring guest comfort
• Collect and remove used towels, trash, and debris to maintain cleanliness and safety standards
• Replenish towel stations and roll towels to maintain appropriate inventory levels
• Restock guest amenities, including sunscreen stations and other poolside supplies
• Support towel desk operations and assist with distribution and collection of towels as needed
• Assist with opening and closing duties, ensuring all areas are properly prepared for service
• Maintain cleanliness and organization of service stations, storage areas, and workspaces
• Communicate effectively with management and team members regarding guest needs or operational issues
• Support team members across departments to ensure smooth and efficient pool operations
• Address guest inquiries or concerns in a professional manner and escalate to management when necessary
• Maintain a professional, polished appearance in accordance with grooming standards
• Maintain a positive, respectful, and team-oriented attitude
• Adhere to all company service procedures, operational standards, and safety guidelines
• Assist with and/or complete additional tasks as assigned

Responsible Alcohol Service

• Monitor alcohol consumption and guest behavior for signs of intoxication
• Escalate alcohol-related or guest behavior concerns to management immediately
• Comply with all applicable local, state, and federal alcohol laws and regulations

Safety & Compliance

• Follow all health, safety, and sanitation standards, including SNHD requirements
• Maintain a clean, safe, and organized work environment at all times
• Report accidents, hazards, or unsafe conditions immediately to management
• Follow all company safety policies and procedures

Qualifications & Requirements

• Must be 18 years of age or older
• High school diploma or equivalent
• Ability to obtain required work cards (Food Handler Card, Alcohol Awareness Card, and any other required certifications)
• Ability to communicate clearly in English (verbal and written)
• 1–2 years of experience in hospitality, resort-style venues, high-volume food and beverage service

Skills & Abilities

• Strong verbal and interpersonal communication skills with the ability to engage professionally and warmly with guests and team members
• Ability to work efficiently in a fast-paced, high-volume, and high-pressure environment while maintaining composure and professionalism
• Excellent multitasking, organizational, and prioritization skills with strong attention to detail
• Strong problem-solving skills with the ability to remain objective and resolve guest concerns effectively
• Strong teamwork skills with the ability to collaborate effectively in a service-driven environment
• High level of personal integrity, confidentiality, and professionalism at all times
• Strong attention to personal appearance and adherence to grooming, hygiene, and uniform standards
• Ability to listen actively, communicate clearly in both verbal and written English, and maintain respectful interactions at all times
• Ability to navigate the venue efficiently, including use of stairs, elevators, and high-traffic service areas

Physical Demands

The work environment characteristics described are representative of those an employee may encounter while performing essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

• Ability to stand and walk for extended periods in both indoor and outdoor environments, including exposure to varying weather conditions
• Ability to move quickly and safely throughout the venue in high-traffic and fast-paced areas
• Ability to bend, stoop, crouch, reach, twist, and navigate stairs or uneven surfaces as required
• Ability to lift, carry, push, and/or pull up to 50 lbs regularly, and up to 150 lbs with assistance when necessary
• Ability to work in confined or crowded spaces for extended periods of time
• Ability to maintain situational awareness and respond quickly to changing operational or guest needs
• Ability to perform tasks requiring fine motor skills and manual dexterity, including use of POS systems and handheld equipment
• Ability to work in environments with varying noise levels, lighting conditions, and temperature fluctuations
• Ability to safely participate in all aspects of service operations as needed

Work Environment

• Fast-paced, high-volume, high-energy hospitality environment including club, pool, lounge, bar, restaurant, and nightlife settings
• Exposure to varying noise levels, crowds, and entertainment elements including music, lighting effects, and seasonal events
• Indoor and outdoor work environments with exposure to hot and cold surfaces, wet floors, steam, and varying weather conditions
• Schedule may include nights, weekends, holidays, and extended or varied shifts based on business needs
• Must maintain a friendly, guest-focused demeanor and willingness to engage with guests at all times

Performance Expectations

Employees in this position are evaluated on:

• Quality and consistency of guest service and engagement
• Adherence to company policies and service standards
• Teamwork, communication, and operational support
• Professionalism, reliability, and appearance standards
• Ability to foster positive guest relationships and encourage repeat visitation

Equal Employment Opportunity Statement

Soleia Las Vegas is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, veteran status, or any other protected status under applicable law.