IT Technician

Job Description

Job Description

Job Title: IT Technician

Location: Clinton, CT

Position Overview:

We are seeking a motivated and detail-oriented Entry-Level IT Technician to join our growing team in Clinton, CT. This is a great opportunity for someone looking to start their career in IT within a fast-paced manufacturing environment. You will support day-to-day IT operations, assist employees with technical issues, and help maintain our systems and equipment to ensure smooth production and business operations.

Key Responsibilities:

• Provide technical support to employees for hardware, software, and network-related issues

• Set up, configure, and maintain computers, printers, and other IT equipment

• Troubleshoot and resolve basic IT problems in a timely manner

• Assist with user account setup, password resets, and access permissions

• Support manufacturing systems and shop floor technology as needed

• Perform routine system maintenance, updates, and backups

• Maintain accurate records of IT issues and resolutions

• Collaborate with team members to improve IT processes and efficiency

• Ensure compliance with company policies and cybersecurity best practices

Qualifications:

• Associate’s degree in Information Technology, Computer Science, or related field (or equivalent experience)

• Basic knowledge of Windows operating systems, Microsoft Office, and common IT hardware

• Strong problem-solving skills and willingness to learn

• Good communication and customer service skills

• Ability to work independently and as part of a team

• Prior internship or hands-on experience is a plus but not required

Preferred Skills (Not Required):

• Familiarity with networking basics (TCP/IP, Wi-Fi, etc.)

• Experience with help desk or ticketing systems

• Exposure to manufacturing or industrial environments

Note: Pay is based on experience