Guest Service Agent
Peachtree Group
Guest Service Agent
The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.
Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.
Qualifications
Preferred Behaviors
Thought Provoking: Capable of making others think deeply on a subject
Functional Expert: Considered a thought leader on a subject
Enthusiastic: Shows intense and eager enjoyment and interest
Dedicated: Devoted to a task or purpose with loyalty or integrity
Innovative: Consistently introduces new ideas and demonstrates original thinking
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Team Player: Works well as a member of a group
Loyal: Shows firm and constant support to a cause
Preferred Motivations
Goal Completion: Inspired to perform well by the completion of tasks
Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
Education
Preferred: High School or better.
Experience
Preferred: 1 year: Customer Service
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