Banking Services Operations Associate II

Job Description

Job Description

Overview

CTG is seeking to fill a Banking Services Operations Associate II opening for our client in Amherst, NY.

Location : Amherst, NY

Duration : 2 months

Overview

The ideal candidate has previous banking, financial services, administrative, or office experience and is comfortable working with detailed documents and data in a deadline-driven environment.

Key Responsibilities

• Review documents for accuracy, completeness, and compliance with applicable regulatory requirements.
• Validate customer, account, and transaction data before entering it into designated mainframe or computer systems.
• Process information accurately and maintain complete records.
• Follow established procedures to properly document and secure collateral for the bank.
• Identify missing or inconsistent information and take appropriate steps to resolve discrepancies.
• Assist internal and external customers with basic questions and problem resolution.
• Maintain the confidentiality of customer and bank information.
• Follow departmental procedures, quality standards, and regulatory guidelines.
• Perform additional duties as assigned by management.

Required Qualifications

• High school diploma or GED.
• One to two years of relevant work experience.
• Strong attention to detail and commitment to accuracy.
• Ability to review and process documents efficiently.
• Basic computer and data-entry skills.
• Clear written and verbal communication skills.
• Ability to follow established procedures and handle confidential information appropriately.
• Strong organizational and time-management skills.

Preferred Qualifications

• Associate degree.
• Two to three years of office, administrative, banking, or financial services experience.
• Previous experience reviewing financial, loan, or collateral documentation.
• Familiarity with mainframe or banking systems.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided . Kindly forward this to any other interested parties. Thank you!