Field and Internal Service Supervisor
ChemTreat
Service Operations Supervisor
Service Operations
Supervise day-to-day internal and field service operations across applicable products, ensuring adherence to safety, quality, and delivery expectations.
Act as a working coach with sufficient technical depth to support coverage during staffing gaps when required.
Set daily and short-term priorities for technicians, balancing customer commitments, capacity, and operational targets.
Ensure consistent execution of standardized service processes for installation, calibration, testing, repair, and packaging.
Leadership & Team Integration
Lead, coach, and develop internal and field service teams, reinforcing accountability, engagement, and continuous improvement.
Own career development, onboarding, and skill development planning for service associates.
Address performance concerns through timely feedback, coaching, and corrective actions aligned with company policy.
Foster strong collaboration between internal service, field service, and cross-functional partners.
Customer Support & Escalations
Support all customer and channel partner escalations, work with Services Manager, and help with managing communication and resolution strategy.
Deliver and support technical training for customers and channel partners.
Determine when to escalate issues further and ensure data-driven communication with leadership and stakeholders.
Documentation & Compliance
Own preparation, execution, and follow-up for all internal service audits, including corrective action tracking.
Ensure service documentation, reporting, and records meet regulatory, safety, and quality requirements.
Maintain awareness of relevant compliance requirements, including radiation safety, onsite field safety and service reporting standards.
Quality & Continuous Improvement
Review service performance data, identifying trends related to output, quality, safety, and downtime.
Drive corrective actions, retraining, or process updates to improve performance and prevent recurrence.
Promote and reinforce continuous improvement practices across the service organization.
Business & Operational Management
Own KPIs for both internal and field service teams, ensuring accuracy, visibility, and follow-through.
Translate business objectives and customer requirements into actionable goals for the service organization.
Partner with peer supervisors and functional leaders to allocate resources, adjust staffing, and respond to changing priorities.
Interface with Engineering, Quality, and Maintenance teams to resolve technical issues and support operational improvements.
Problem Solving & Decision Making
Use judgment to identify, troubleshoot, and resolve operational and personnel issues affecting service performance.
Diagnose root causes of recurring service, quality, safety, or capacity challenges.
Lead corrective actions and track effectiveness to ensure sustainable improvement.
Escalate complex issues requiring cross-functional alignment, providing data-based recommendations.
Miscellaneous:
All other duties as needed for the business.
Travel Requirement: Up to 20% - 30%
ChemTreat$85k - $105k
...Service Operations Supervisor Veralto is a $5.5B company dedicated to protecting the world's food, water, essential goods, and medicine.... ...You'll Do Service Operations Supervise day-to-day internal and field service operations across applicable products, ensuring...FieldTemporary workShift work$132.42k - $217.55k
...collaborative, and innovative leader to drive Service and Operational Strategy for Financial... ...process improvement, or a related field.Background in customer experience, service... ...Benefits apply to full-time eligible employees. Interns are not eligible for most Company...FieldFull timeH1bVisa sponsorshipWork visaFlexible hoursShift work- ...DEFINITION/PRIMARY FUNCTIONS Interns will be able to further their experience in the desired field while continuing their education further. Allowing the intern to apply classroom learnings into a real world situation. Assisting in day to day activities and projects...FieldInternship
Berkshire Health Systems
Pittsfield, MA1 day ago $64.8k - $97.2k
...Customer Service Manager Here at Stop & Shop, we've been serving our customers and neighborhoods... ..., Retail Management, or related field (preferred) or equivalent years of work experience... ...with background, experience as well as internal equity. Bonus eligibility: 12.5%. Stop &...FieldWork experience placementWork at officeLocal areaFlexible hoursStop & Shop
Pittsfield, MA5 days ago$82.5k - $97.5k
...hiring a Pittsfield Director of Outpatient Services! About Us: At River Valley... ...collaborates with executive leadership, internal departments, and community partners to strengthen... ...and with advances in the applicable fields of treatment or advocacy. To propose,...FieldRiver Valley Counseling
Pittsfield, MA20 days ago$22 - $29.25 per hour
...Position Supply Chain Management Rotational Intern ID: 2026-74613 US-MA-Pittsfield... ...degree program with a preference in a related field. Applicants selected will be subject... ...some of our nation's fundamental defense services. This position will support program teams...FieldInternshipImmediate startFlexible hoursGeneral Dynamics
Pittsfield, MA4 days ago$81k - $115k
...Finance, corporate partners, and external service providers. Responsibilities &... ...degree in Engineering or a related technical field, or an equivalent combination of education... ...experience leading maintenance teams and managing internal resources, contractors, and vendors. ~...FieldFor contractorsWork at officeLocal areaMativ
Pittsfield, MA2 days ago$22 - $29.25 per hour
...Responsibilities for this Position Intern Administrative ID: 2026-74911 US-MA-Pittsfield... ...program with a preference in a related field. CLEARANCE REQUIREMENTS: Department... ...some of our nations fundamental defense services. GDMS employees work closely with...FieldSummer workInternshipSummer internshipImmediate startFlexible hoursGeneral Dynamics
Pittsfield, MA8 hours ago- ...Field Sales Farmer Mid Accounts At Pluxee, we shape the world of employee benefits and engagement by bringing to life a personalized... ...benefit usage, or increase employee coverage. Collaborate with internal teams to frame solutions aligned with the client's strategic...FieldPermanent employmentWork experience placementLocal area
- ...Job Summary The Marketing Intern works to support various marketing campaigns and initiatives. This role will assist in the development... ...completed a degree in Marketing, Communications, Business, or a related field. Strong written and verbal communication skills. Familiarity...FieldInternshipWork at officeLocal area
BERKSHIRE COUNTY HEAD START CHILD DEVELOPMENT PROGRAM, INC
Pittsfield, MA5 days ago - ...Full Time Caregiver Field SupervisorAt Professional Care Match, we are committed to providing... ...in their homes. As a Caregiver Field Supervisor, you will play a critical role in... ...and committed to delivering exceptional service, we want to hear from you!Requirements:Previous...FieldHourly payFull timeLocal area
Professional Care Match, Inc.
Pittsfield, MA4 days ago - ...Marketing Intern The Marketing Intern works to support various marketing campaigns and initiatives. This role will assist in the development... ...a degree in Marketing, Communications, Business, or a related field. Strong written and verbal communication skills....FieldInternshipWork at officeLocal area
Berkshire County Head Start Child Development Program, Inc
Pittsfield, MA4 days ago $100k
..., we help businesses in fitness, recreation, golf and club, field services, laundry, education, and other membership-based and service-... ...matter most. Xplor is backed by world-class investors Advent International, Battery Ventures, and Silver Lake. Good to know To be...FieldWeekly payLocal areaRemote workVisa sponsorshipFlexible hours$21 - $41.5 per hour
...cyber domains in the interest of national security. Job Title: Intern, HR Business Partner Job Code: 42226 Job Location:... ...pursuing a bachelor’s or master's degree in Human Resource or related field. PAY TRANSPARENCY: In compliance with pay transparency...FieldInternshipLocal areaFlexible hoursL3Harris Technologies
Hinsdale, MA2 days ago- ...sales and product targets across data, phone, video and mobile services by guiding leads from first contact through final sale Maintain... ...communication and support Working Conditions Daily field-based, outside selling with frequent driving and walking...FieldCasual workWork at officeLocal area
Spectrum Business
Dalton, MA3 days ago - ...development, supervision and implementation of treatment plans at one of the Community Service Group Living Environments. Qualifications: Associates or Bachelor’s degree in related field or four years of experience in related required Knowledge of licensing...FieldMonday to FridayFlexible hours
Brien Center for Mental Health
Pittsfield, MAmore than 2 months ago $43.8k - $72.5k
...sales and product targets across data, phone, video and mobile services by guiding leads from first contact through final sale Maintain... ...and support Working Conditions Daily field-based, outside selling with frequent driving and walking Occasional...FieldCasual workWork at officeLocal areaVisa sponsorshipCharter Communications
Pittsfield, MA3 days ago$53.6k - $55.83k
...department. This position is responsible for ensuring seamless guest service, supervising front desk and overnight staff, and enhancing the... .... ~ Bachelor's Degree in Hospitality Management or a related field preferred. ~ Equivalent combination of education, training,...FieldShift workNight shiftCanyon Ranch
Lenox, MA13 hours ago$25 per hour
..., leadership, and communication skills. Nice-to-haves: ~ Associate’s or Bachelor’s degree in culinary arts or a related field Compensation Range $25/hr Our Benefits: ~ Medical (FT Employees) ~ Dental ~ Vision ~ Voluntary...FieldFull timeWork at officeSummit
Pittsfield, MA8 hours ago$18 per hour
...? Are you a hard worker and detail-oriented? Then come join our team! If you're committed to providing the highest level of client service and like to do physical work, we have an ideal opportunity for you. In this position, you will apply company product to residential...FieldHourly payFlexible hoursMosquito Squad
Pittsfield, MA2 days ago- ...additional duties, as directed by management. Qualifications, Experience, and Education ~ Master’s degree in license eligible field. ~ Independent license preferred (LCSW, if waiver approved) ~5 years’ residential/community mental health experience (or experience...FieldDay shiftWeekday work
Brien Center for Mental Health
Pittsfield, MAmore than 2 months ago $90k - $100k
...Inside Sales & Service Coordinator Company: Specialty Minerals Inc., a Minerals Technologies... ...channel. Provide support for the field sales team including but not limited to communications... .... Constant contact with individuals internal and external to the organization at all...FieldFull timeTemporary workWork at officeRemote workMonday to FridayFlexible hours$23.75 - $25 per hour
...-Home Advisor) works independently in a traveling field role in support of The Home Depot's Field Services Organization. The Measure Technician's role is to... ...possible. Collaboration - Cooperate with Associates, Supervisors, and Managers to complete all other work...FieldWork experience placementWork from home$2,394 per week
...assisting surgeons directly inside the sterile field during operations — managing surgical... ...professionals, or interact with our internal staff, should. Regardless of how big we may... ...internal. Our core principles about customer service, dedication, hard work, and still always...FieldHourly payFull timeContract workTemporary workWork experience placementWork at officeFlexible hoursShift workTravelNurseSource
Pittsfield, MA11 hours ago$50k
.... Provide back up support as needed. Consistently achieve monthly goals, including drivers and KPI's. Provide exceptional customer service, ensuring a welcoming and supportive environment for all members. Manages club labor and ensure payroll accuracy by validating employee...Full timeTemporary workShift workWeekend workPlanet Fitness
Pittsfield, MA4 days ago$124.4k - $138k
...related Science, Engineering or Mathematics field, plus a minimum of 5 years of relevant... ...requirementsServe as the primary point of contact for internal and external stakeholders regarding BOA... ...high technology solutions, products and services that enable customers to successfully...FieldFlexible hours$152.46k - $169.14k
...related Science, Engineering or Mathematics field, plus a minimum of 8 years of relevant... ...communication and ability to interface with internal and customer leadershipAdvanced knowledge... ...high technology solutions, products and services that enable customers to successfully...FieldRemote workFlexible hours$30 - $45 per hour
...Description Title, Location, Schedule & Pay Job Title: HVAC Service Technician Location: Pittsfield, MA (Servicing Berkshire... ...driving record and personal hand tools. Job Responsibilities Field Service & Maintenance: Perform diagnostic calls, repairs, and...FieldHourly payWeekly payFull timeFlexible hoursShift workRotating shiftWeekend workThirty Madison Ventures
Pittsfield, MA1 day ago$112.92k - $125.28k
...Engineering, or a related Science or Mathematics field, plus a minimum of 5 years of relevant... ...’s and POA&M’sExperience with eMASS and Service NOW (SNOW) risk management and compliance... ..., and disposed of in accordance with internal security policies and procedures outlined...FieldFlexible hours$124.4k - $138k
..., Engineering, Technology or Mathematics field. Also requires 5+ years of job-related experience... ...effective working relationships across internal teams and external partners.Knowledge,... ...high technology solutions, products and services that enable customers to successfully...FieldFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Field and Internal Service Supervisor. Be the first to apply!
