Triage Registered Nurse

To support innovative migraine care, the full-time California Licensed Triage Nurse will guide patients through their care journey, ensuring timely access to medications and clinical support while working remotely. Key responsibilities Meeting response-time SLAs for patient questions and clinical concerns Conducting triage and escalation per established protocols Processing medication refills and prior authorizations Required qualifications California RN license with 2-4 years of triage experience in neurology, emergency/urgent care, or primary care Experience in telehealth, virtual care, or remote patient communication Strong clinical communication skills with a balance of efficiency and empathy Ability to navigate early-stage startup ambiguity and evolving processes Passion for helping patients feel seen, supported, and understood