Credit Specialist

Credit Specialist IKimball Midwest, a national distributor of maintenance, repair, and operation products, is searching for a Credit Specialist I for our Columbus, OH location.As a Kimball Midwest associate, you'll be part of a company built on long-term growth and strong values. From $1 million in sales in 1983 to over $500 million today, our success has been driven by our people. Despite our growth, we have stayed true to our family-owned and operated roots—where employees are recognized as individuals and our culture remains a top priority.ResponsibilitiesCollaborates with the Sales team to evaluate and approve customer credit applications, ensuring alignment with company credit policiesResolves credit hold issues to facilitate timely order processingConducts thorough credit investigations using Dun & Bradstreet, Experian, online resources, and customer-provided references to assess creditworthiness and establish appropriate credit limitsHandles escalated credit approval matters promptly and professionally, ensuring minimal disruption to business operationsMonitors credit exception reports and proactively communicates with Sales Representatives to determine appropriate actions on held orders, considering customer history, payment behavior, and credit termsReviews and adjusts credit limits for accounts with evolving credit needs, ensuring limits reflect current financial standing and business requirementsPrepares and submits credit refund requests to the Credit Manager for review and approval, ensuring accuracy and compliance with internal proceduresGenerates and distributes accounts receivable statements upon customer request, supporting transparency and timely paymentPerforms other duties as assigned by the Credit Supervisor, Credit & Collections Manager, or ControllerQualificationsHigh School Diploma, GED, or equivalentPrevious credit specialist, credit and collections or similar experience preferredPrevious B2B credit experience is preferredPrevious experience with Experian or similar is preferredThe ability to perform extensive work over the phoneIntermediate computer literacy in Microsoft Office applicationsThe ability to maintain confidentiality when handling sensitive informationThe ability to read and write small letters and numbers; the ability to make arithmetic calculations; and the ability to understand and follow written and oral instructionsThe successful completion of a ninety (90) day orientation periodAdditional InformationThis is a Monday- Friday role. The shifts are 8 hours with a rotating schedule between the hours of 8:00am-6:00pm.The pay rate is $23.50- $26.00 per hourWe offer a benefits package that includes health, dental and vision insurance, company sponsored life, optional life and disability insurance, Health Savings Accounts and Flexible Spending Accounts, a 401(k) plus match, Tuition Assistance, Paid Parental Leave, Paid Time Off (PTO), a Dress for your Day dress code and paid holidays.Kimball Midwest is an equal opportunity employer that is committed to a program of recruitment of females, minority group members, individuals with disabilities, qualifying veterans and any other classification that is protected by federal, state, or local law.We Participate in E-Verify.