PBX Operator Main Campus Relief

Iberia Medical Center(IMC) in New Iberia LA is looking for team members who will help advance ourvision to be the premier hospital of choice for patients physicians andemployees. Weve been caring for our community for over 60 years and offer manydiverse career paths. Our new employees experience opportunities to learn andgrow while caring for their families friends and neighbors.

IMC is currently hiring a PBX Operator (Weekend Relief ) who o peratesPBX console paging and beeper calls according to hospital guidelines. Knows the names of all codes and theresponsibility of PBX for each a pleasant tone of voice and demeanor when dealing with thepublic. Also Obtains all necessary demographic and insurance information required frompatients and otherwise ensures that all patients registered in the hospitalare done so in an accurate and timely all necessary paperwork and obtains signatures necessary tocomplete the registration and collects uninsured patients deposits for diagnosticservices; collects collects deductibles from patients who are admitted; andcollects patients portion as indicated by the Financial Counselor forscheduled services. Informs patients ofhospital financial obligations on older accounts and collects upon these past accounts. Communicates in a customer-friendlyprofessional manner to assist our patients visitors and other customers. Must be willing to work in any aspect of theregistration process including pre-registration Emergency Room front lobbyregistrations on both the Main and North campus or insuranceverification. May operate the telephoneswitchboard during breaks and after other work assigned during evening and slower periods ofscheduled hours. Assists with quality assurance reviews and participates inperformance improvement out all co-workers as needed.

EDUCATION

• High school graduate or equivalent

EXPERIENCE

• None

SCHEDULE

• Evenings every other weekend.

PRINCIPLE TASKS DUTIES AND RESPONSIBILITIES

• Answer all incoming calls through the PBXtelephone console.
• Pages and beepshospital staff and physicians as needed.
• Responsible for knowing codes and who needs to be paged or beeped forthe specific code.
• Monitors in-housecamera system and notify appropriate personnel when necessary.
• Prints patient census periodically to keep upwith patients on the premises.
• Keeps an up-to-date list of on-call staff andtheir beeper numbers.
• Obtains allnecessary demographic and insurance information required from patients andotherwise ensures that all patients registered in the hospital are done so inan accurate and timely manner.
• Completesall necessary paperwork and obtains required signatures in regards to patients registration.
• Calculates and collectsany/all patient deposits including any pre-existing accounts and informspatients of hospital financial obligation.
• Communicates in a professional customer oriented manner to assist ourpatients visitors and other customers.

IBERIA MEDICAL CENTER is an EEO Employer - M/F/Protected Veteran Status

Required Experience:

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